402 results found

1. IP Address Restriction for Webapp and SELECTED API calls

   We want to enable IP address restrictions only for the web app and selected applications.
   Possible methods include submitting a list of client IDs exempt from restrictions during application, or providing a UI to specify an app list excluded from IP address restrictions.

   Currently, only the following two options are available.
   - Enable only for Webapp
   - Enable for Webapp and All API calls

   What we truly want is to apply IP address restrictions to the web app and BoxDrive. However, selecting “All APIs” renders nearly all other cloud-based integration apps unusable.
   For example, losing integrations that significantly boost productivity—like Salesforce, Zoom, or Box connectors for Zapier and n8n—is a major issue. While we could ask providers for their IP addresses and allowlist them all, maintaining a list of potentially changing IP addresses is impossible.
   Box itself recommends setting rules by domain in its firewall configuration support article, acknowledging IP addresses can change.

   The reason IP address restrictions via SSO cannot solve this is that they cannot prevent scenarios where employees authenticate internally, then take their device outside and access the company Box from an unspecified access point. Box's own IP address restrictions are powerful because they can prevent this, and it is essential to configure them to work alongside various integrations.

   We want to enable IP address restrictions only for the web app and selected applications.
   Possible methods include submitting a list of client IDs exempt from restrictions during application, or providing a UI to specify an app list excluded from IP address restrictions.

   Currently, only the following two options are available.
   - Enable only for Webapp
   - Enable for Webapp and All API calls

   What we truly want is to apply IP address restrictions to the web app and BoxDrive. However, selecting “All APIs” renders nearly all other cloud-based integration apps unusable.
   For example, losing integrations that significantly boost productivity—like… more

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2. Request for Improvement of the “People with the Link” Feature in Box

   Request for Improvement of the “People with the Link” Feature in Box

   We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

   At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.

   Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.

   For these reasons, we would like to propose the implementation of the following enhancements.

   1. Enable password protection for the “People with the link” option. 　※No further action should be required from the user.
   2. The generated “People with the link” URL can then be sent to the recipient via email or other means.
   3. When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
   4. The recipient receives the password notification via email and enters it on the access page.
   5. After entering the password, the recipient is granted permission to view and download the file.

   By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.

   This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.

   ＜日本語＞
   共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。

   本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。

   しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。

   また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
   更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。

   そのため以下のような機能を提供するのが良いと考えています。

   １．「リンクを知っている全員」を設定。パスワードの有効化を設定。
   　　※ユーザーの操作はここまで

   ２．上記で生成された共有リンクのURLをメール等で相手に送信

   ３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。

   ４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。

   ５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。

   上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。

   Request for Improvement of the “People with the Link” Feature in Box

   We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

   At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use… more

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3. WithSecure

   We would like to request that WithSecure Elements EPP for Computers be added to the Device Trust supported antivirus/endpoint protection product list.

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4. Support IAL2/AAL2 Identity Providers as a Box Login

   Box should partner with identity providers like ID.me and Login.gov, allowing for enterprises to ensure a smooth and secure login process for managed users and external collaborators alike . Users should be able to use these credentials to access Box.

   This is especially important to reduce the risk of unverified external collaborators accessing sensitive enterprise content. Ideally, admins can enforce these IdP logins for external collaborators (similarly to how the current 2FA setting for external collaborators works). These two identity providers can require IAL2/AAL2 identity verification and authentication in accordance with NIST 800-63-3 standards.

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5. Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block

   ■Request
   We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

   ■Specific example (use case):
   When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
   When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.

   ■Background
   Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).

   There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.

   ■要望
   IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。

   ■具体例（ユースケース）：
   ・許可IPからのアクセス時：
   　通常のSSO（例：ID/パスワード）でログイン。
   ・許可外IPからのアクセス時：
   　IdPでクライアント証明書などの強固な認証を必須化することでログイン。
   　例：
   　Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
   　要求が満たせない場合は明示的に拒否。

   ■背景
   現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。

   Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
   そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。

   ■Request
   We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

   ■Specific example (use case):
   When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
   When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly… more

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6. We want the Box administrator to be able to confirm when an IP address is blocked from communicating.

   Box has a function to increase security by restricting the IP addresses accessing the system. When using this function, it is necessary to register the addresses to be used in the permission list when there is a system that wants to cooperate with Box.

   However, there are cases where it is not possible to confirm the IP addresses used with each system vendor.

   Therefore, currently, we block communication once and ask Box to confirm the information by contacting the company.

   This operation requires support from Box and is inconvenient for us because it takes time to add the IP address to the allowed list.

   We would like to see the IP addresses blocked by the IP address restriction function displayed in the activity report.

   (In Japanese)
   〈IPアドレスの通信をブロックされた時、Box管理者が確認できるようにしてほしい〉

   BoxではアクセスするIPアドレスに制限をかけて、セキュリティを高める機能があります。この機能を利用している場合、Boxと連携したいシステムがあると利用するアドレスを許可リストに登録する必要があります。

   しかし、各システムベンダーに使用しているIPアドレスを確認しても分からない場合があります。
   そのため、現状は一度通信をブロックさせて、Box社に問い合わせして確認してもらっています。
   この運用では、Box社はサポート対応が必要ですし、我々としても許可リストに追加するまでに時間がかかり不便です。

   IPアドレス制限機能でブロックされたIPアドレスをアクティビティレポートに表示して欲しいです。

   Box has a function to increase security by restricting the IP addresses accessing the system. When using this function, it is necessary to register the addresses to be used in the permission list when there is a system that wants to cooperate with Box.

   However, there are cases where it is not possible to confirm the IP addresses used with each system vendor.

   Therefore, currently, we block communication once and ask Box to confirm the information by contacting the company.

   This operation requires support from Box and is inconvenient for us because it takes time to add the IP address… more

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7. Let users use password managers

   Hey Box frontend developers,

   Your half-baked implementation of a password strength checker (e.g., zxcvbn or a custom regex), and then tying it to events like keyup, keydown, or input prevents users from using password managers. So now I'm using a really simple password that I can hand-type because you disallow pasting and (poorly) implement live re-validation.

   Congrats, your site is now less secure.

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8. I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want

   I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want them to have a downloadable link (without having a box account) to access the document(s). I do not want to send a passcode for access (unless it is required).

   I tested out this feature with a few of my email accounts not linked to my Box account. I also tested it out with a Box user in with account access, but to an email not linked to Box.

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9. Video Watermarking preserved upon download

   In the Video Watermarking feature, have the option for those with download/edit capability to retain the watermark. I.e. preserve the watermark when downloaded by content editors or co-owners.

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10. Use Box for document distribution without the need for recipients to have logins but still have dynamic watermarking displaying their email

    I’d like to see a feature that allows us to use Box to distribute documents and/or access to documents, with those documents being dynamically watermarked with the recipient’s information, regardless of whether the recipient has a Box login or not. The use case I have here is the need to distribute an important document (could be a script, treatment, call sheet) to multiple people at once using Box but respecting the fact many will not have and will not want another login for another platform (something we’re repeatedly told is the fatigue people have from having to create more and more logins for different platforms and product). Having the option to choose if you share the document as an attachment, or access to a downloadable version of the document held within Box, or a preview-only version within Box would give our teams flexibility in terms of features and security. We would need the watermark to display their email address and/or their name - the email at least would be available information because it would have been entered into the recipients field.

    I’ve tried to replicate this in Box currently and whilst you can achieve the sharing without sign-up when you select the 'people with the link' 'can view only' options, it only displays a generic IP address and time/date stamp (so does not meet our requirement for the watermarking).

    I’d like to see a feature that allows us to use Box to distribute documents and/or access to documents, with those documents being dynamically watermarked with the recipient’s information, regardless of whether the recipient has a Box login or not. The use case I have here is the need to distribute an important document (could be a script, treatment, call sheet) to multiple people at once using Box but respecting the fact many will not have and will not want another login for another platform (something we’re repeatedly told is the fatigue people have from having to create more and… more

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11. Managed and Un-Managed users 2FA Provisioning & Enforcement for all business packages

    Regretfully, Basic Business package does not provision enforcement of 2FA for managed users and no 2FA at all for external collaborators. ,Security Feature availability \ enforcement of 2FA for Managed and Un-Managed users should be included in all business packages ... 2FA is a must have security feature for all users accessing firm's data.

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12. Additional Passwords / Biometrics

    I'd like to add an additional layer of security on folders in Box by password protecting them. We are using a mobile devices a lot - so it seems like a natural added layer of security similar to how Apple offers locked notes would be very helpful. If it was a password or an additional biometric check - that would be great!

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13. Box EDR

    1) How is Box handling Endpoint Detection and Response (EDR / XDR) for its internal infrastructure?

    2) We see the "Endpoint Detection and Response Integrations" section in the "Enterprise Settings" of the Admin Console - is CrowdStrike the only integration available? Are they plans to expand to Microsoft Defender or Trellix?

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14. Behavior when an external collaboration allowed folder is moved to a non-allowed folder

    The "If you move a subfolder in a folder that is allowed to collaborate externally to a folder that is not allowed to collaborate externally, the subfolder will still be able to collaborate externally." behavior is a specification of Box.

    The above specification violates Box's waterfall permissions specification. When this happens, Box should alert and remove external collaborations.

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15. Box does not work on Microsoft Edge when Norton AntiTrack is enabled. Would be great to have a workaround for this.

    Box does currently not function on Microsoft Edge when the Norton AntiTrack plugin/extension is enabled. Have to disable the plugin to be able to use Box. Would be great to have a workaround for this i.e. not have to disable Norton to have Box function on Edge.

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16. When creating a password for a Share Link I'd like Box to generate and display a password that I can either choose to use or set my own.

    As a user I create quite a few Share Links and I almost always set a password for each link. There are times where it would be really helpful if Box would automatically generate and display random password giving me the option to use the Box generated password or allow me to create my own password. In each case it would be helpful if the password field would include an "eye" icon that users can click to display the password they choose to use.

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17. When creating a password for a Share Link I'd like Box to generate and display a password that I can either choose to use or set my own.

    As a user I create quite a few Share Links and I almost always set a password for each link. There are times where it would be really helpful if Box would automatically generate and display random password giving me the option to use the Box generated password or allow me to create my own password. In each case it would be helpful if the password field would include an "eye" icon that users can click to display the password they choose to use.

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18. Enhancement of the "enable exposed password detection" feature

    Could we enable the "enable exposed password detection" setting for internal users as well?

    Currently, this setting is only available for external users.

    We would like to have control over internal Box content if any of the internal users' passwords are detected as compromised.

    The setting location for "enable exposed password detection" is as follows:

    Enterprise Settings > Security > Password Requirements > External Collaborator

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19. Box password setting function compatible with “NIST password requirements”

    Box password setting function compatible with “NIST password requirements”

    Many companies create rules for internal tools based on NIST password requirements.
    I would like Box to introduce a password setting function that complies with NIST password requirements.

    ・If it detects that a password may have been leaked, it will force you to change your password.
    ・If the password is included in the list of leaked values, the system will prompt you to create a different password.

    NISTパスワード要件に対応したBoxのパスワード設定機能

    多くの企業がNISTパスワード要件をもとに社内利用ツールのルールを作成しています。
    BoxもNISTのパスワード要件に対応したパスワード設定機能を導入して欲しいです。

    ・パスワードが漏洩した可能性を検知した場合、パスワードの変更を強制する
    ・パスワードが漏洩した値のリストに含まれている場合異なる文字列でのパスワード作成を要求する

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20. Forcing the Microsoft Authenticator App

    Allow for the ability to force the Microsoft Authenticator App (or any other Admin-specified Authenticator App), as opposed to allowing the end user to choose their preferred Authenticator App.

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