Anonymous
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We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.
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We too are experiencing this. Not sure why this is an issue. One day it did not work, the next day it worked perfectly and quickly. Today it's both, does't work, then an hour later it show partial count of a file uploaded an hour before, but not the ones that were just added. I know there is coding that does this, but is it that complicated?