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56 results found

  1. 1 vote

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    delivered  ·  1 comment  ·  Admin Console  ·  Admin →
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  2. Need report on just first level folders and collaborators and last edit date

    Use Case: We need a way to filter the file and folder tree report before running to slim it down to show only folders.

    We're doing an audit of our confidential folders called data rooms and need this data.

    3 votes

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    delivered  ·  0 comments  ·  Admin Console  ·  Admin →
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  3. Change messaging when the target for a data move is invalid

    When data is attempted to be moved to an account that is inactive, the error says "something went wrong. User requests that the error say more about why the transfer cannot occur.

    1 vote

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    delivered  ·  0 comments  ·  Admin Console  ·  Admin →
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  4. When a user downloads a folder, the admin would like the individual files shown as downloaded in the access stats reports

    Currently if you download a folder, the report will only show the user downloading a folder, not the individual files iwthin the folder. The client would like to know exactly what was downloaded as the content of a folder can change in it lifetime

    2 votes

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  5. 3 votes

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    delivered  ·  0 comments  ·  Admin Console  ·  Admin →
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  6. Allow group admins to search for all managed users

    Currently, group admins can add any managed user into their group, but searching for users will not auto-populate unless the user is already in a group that they manage.

    2 votes

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  7. 18 votes

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    delivered  ·  katiele responded

    We released an improvement to the Groups UI to allow the full group and folder names to be displayed. Long group and folder names will now wrap to subsequent lines so you will not have to hover over each group or folder name to view the full name.

  8. 1 vote

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  9. Show User's Account ID

    Make individual user account IDs visible to the admin.

    3 votes

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  10. Enable scheduled reporting

    Would like the ability to schedule automation, as well as schedule report exports.

    173 votes

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    delivered  ·  14 comments  ·  Admin Console  ·  Admin →
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  11. Shared Link Details: Add 'Date Created' Column

    The Shared Link Details report is a great report currently that provides admins a wealth of information when performing an 'inventory' or security review of all existing shared links.

    One additional column that would be very helpful to include is a 'Date Created' column that would provide a date entry for each shared link. This information is currently reported in Usage Logs, but is essentially impossible for an admin to correlate between the Shared Link Details report and the Usage Logs export for 'Item Shared' entries.

    Add a 'Date Created' column to the Shared Link Details report.

    This would be…

    34 votes

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    delivered  ·  9 comments  ·  Admin Console  ·  Admin →
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  12. Truncated columns

    Columns are truncated which makes difficult to select the events to reports again.

    0 votes

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  13. See full group name or folder name within admin console when assigning groups and folders to new user

    Want to see full group or folder name when assigning them to new users. Sometimes shows part of it when hovering over it but based on naming conventions they need to see the full thing.

    0 votes

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    delivered  ·  kwarudkar responded

    This is addressed in the new Groups and Managed Users UI.

  14. User management very slow at scale

    Overall the Admin Console is slow especially with searching for/updating a user profile. In some cases it can take about 2-3 minutes to find, update and confirm a user's account was changed.

    Individually this hasn't created a problem, but over time it does add up. If it takes 30 seconds to look up a user, another minute to update a user's account and then 30 more seconds to confirm the change, and you have to do this 50+ times a day that quickly adds up. I would like to see updating and confirming a user's account under 30 seconds total…

    0 votes

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    delivered  ·  kwarudkar responded

    We have rebuilt the Managed Users & External Users product areas in Admin Console. Let us know if your issues are resolved.

  15. 0 votes

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    delivered  ·  0 comments  ·  Admin Console  ·  Admin →
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  16. 0 votes

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  17. 23 votes

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  18. Make it easier to filter events that occurred in a particular folder (including subfolders)

    Use Case:
    - There's a parent folder with multiple levels of sub folders.
    - This parent folder is shared out to a group or some external collabs
    - Parent folder's owner wants to know how many downloads have happened from the parent folder

    Currently, seems like there's two ways to do this but neither are scalable or easy to do if the folder tree is complex:

    Option 1:
    Run Usage Logs on all download events over the given time period
    Export the report
    Use Excel or some other program to filter off of the "Contained in folder" column
    This requires…

    78 votes

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    delivered  ·  8 comments  ·  Admin Console  ·  Admin →
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  19. 0 votes

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    delivered  ·  Anonymous responded

    Reporting has accelerated with the launch of Newsroom. Contact Support with any issues.

  20. Filter the File and Folder Report

    Filter by: User
    Just folders (no files)
    Just one folder (with its files)
    Folders created in a certain timeframe
    Wants the list of collaborators in that folder

    23 votes

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    delivered  ·  6 comments  ·  Admin Console  ·  Admin →
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