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3 results found

  1. COPY / MOVE API events to include origin file's ID, name and location

    Currently there is no way to know which file was copied/moved in Box Events API. It is only possible to see the destination file name and location, and only if the file was copied/moved within one Box instance. This presents a major challenge for customers who want to build custom programs that monitor copy/move activity both inside and outside their Box instances.

    39 votes
    How important is this to you?
  2. Fix file/folder size, counts, dates and storage

    I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

    This is a problem that's been around for at least 1.5 years.

    Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we…

    141 votes
    How important is this to you?

    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

  3. Request to increase item count per folder limit

    We would like to be able to add more than 15,000 items per folder. We are working with multi-level folders structures within our environment and anticipate having more than 15,000 items within the first level of their subfolders.

    7 votes
    How important is this to you?

    We have an internal initiative to scale up this and several other metrics. And we have made significant progress in terms of the number of items that can be stored in a Folder. I am happy to report that our research have shown that our infrastructure can easily scale up to 1 Billion items in a single Folder.


    Since this initiative is underway, we are in the process of understanding how such a scale impacts the usability of our first party applications that sits on top of our platform. However, accessing such large number of items on a single folder via our APIs should be straightforward.


    Disclaimer: We are not yet committing that such scale limits will be available to all pricing tiers.

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