Folder transfer takes too long - user loses access
Currently when content is transferred from one owner to another owner, collaborators lose access to the transferred content until the move is complete. Depending on the size of the move it can be an extended period until collaborators can access the content
AdminAndrew Procter
(Admin, Box)
shared this idea
We have recently made significant improvements on the speed of folder transfer as well as other Large Folder Operation (LFO) which helps address your needs.
Additionally, we are actively working towards having Content immediately available while the LFO continues to run in the background.
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Matthew Ryan
commented
This has impacted us several times, causing panicked calls to support that "all the things are gone!"
If this cannot be fixed then better UI is a must, eg everything is still there but greyed out with a tooltip explaining why.