Help shape the future of Box
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39 results found
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IP whitelisting (Web App only) for BoxNotes
We have heard that IP whitelisting with Web App only cannot control BoxNotes.
Could you improve IP whitelisting as you can control BoxNotes with Web App only?40 votes -
2 factor authentication
Just been chatting with the support guys ... When turning on 2FA, the first log in prompts for the auth code. However, every login after that drops back to just asking for username/password. (unless you clear your browser down every time !)
for 2fa to be effective, the system should ask for the auth code at every login otherwise there is no point in enabling it.
7 votesWe've recently released changes in MFA configuration which allow admins to configure how often the second factor should be requested.
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advance generation of 2nd factor authentication codes
provide an option to generate a one time code for 2 factor authentication in advance.
We have a use case where an external organisation has provided a PC in their site where our users can log in to box, however our users are not allowed to bring their own devices (phones or laptops) onto the site.
To continue using 2FA it would be useful if a user could generate a one time code in advance print it then use it as the 2nd factor when logging in to the machine proved by the external organisation.
(similar to google authenticator backup…1 voteMFA backup codes are available to use. Feel free to reach out in case you need support on the enablement.
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Proper 2-factor authentication with TOTP not SMS
Using SMS for 2-factor authentication is oudated and insecure. Using TOTP is an industry standard and should be implemented.
20 votesThis feature is now available: https://support.box.com/hc/en-us/articles/360059934154-TOTP-support-for-MFA
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Two-factor authentication with authenticator apps
It should be possible for 2FA login to be via an authenticator app as opposed to SMS. This is arguably more secure and more convenient and something competitors offer.
3 votesThis feature is now available: https://support.box.com/hc/en-us/articles/360059934154-TOTP-support-for-MFA
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Add SentinelOne as an approved antivirus for Device Trust
Please add SentinelOne to the list of Antivirus vendors as part of the Box Device Trust settings!
2 votesThis is available.
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2FA support in Czech Republic
2FA is available in most countries, even by sms it is serious security improvement, Box already knows and uses 2FA anyway
3 votesYou can get 2FA via SMS or TOTP.
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External 2FA - use email instead of SMS
2FA for external users - have the option to have the second factor email instead of text. Or give the option for either text or email.
46 votesThis feature is available. Let us know if you need more details on enablement.
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Authy 2 Factor Authentication.
Include Vietnam in 2-FA or remove it from the list of countries in the menu when trying to add 2FA.
2 votesThis is available. Both SMS and TOTP can be used.
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Please consider combining all of chains requesting 2-factor authentication via the likes of Google Authenticator and/or Yubikey
There are several chains below which are basically requesting the same thing. If you combined all of those into one chain, I'm pretty sure the combined total votes would be the highest in the Security topic. Providing 2-factor authentication via something like Google Authenticator and/or options like Yubikey is absolutely necessary. If we are not given this option, our auditor will require that we stop using Box within about 2 months. I'm doing everything I can to keep Box. It works so well for my team. I don't want to lose it. PLEASE make this a priority.
3 votesSupport for TOTP was delivered last year.
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MFA
MFA only supports SMS method which is very inconvenience and insecure! Hope you guys can support token-based methods soon. Thanks
6 votesBox supports TOTP.
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Getting Notifications that Don't apply to non-admins
When I logged into Box this morning, I saw the following note in the lower right-hand corner of my home screen.
Your Box account has been growing!
A growing number of users at your company have signed up for Box accounts – exceeding the number seats included in your plan by {{MLDATAOVERAGE_SEATS}}. To adjust this license overage, add seats to your plan using the link below.- We do have seats available
- I am not an admin so this shouldn't be a notification I should receive.
1 voteThank you for letting us know. This was a bug that was fixed by our team.
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can not preview the file in the open link folder when the watermark and password are set
can not preview the file in the open link folder the following settings
・Watermarking :on
・Password : setRequest:Improvement of the above issue
12 votesWe have delivered vector based watermarking, that solves this issue. https://support.box.com/hc/en-us/articles/4403555547795-Dynamic-multi-layered-watermarking
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Watermarked PDFs should remain searchable
When downloading a watermarked PDF, users lose the ability to search content of the file. It appears Box is converting the file to an image on download. Text should still remain searchable
5 votesWith vector watermarking, we can now search through documents.
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Additional Device Trust granularity
We would like to do an ownership check (domain or cert presence) for certain groups of users but not ALL users. We would like variability by user/group: e.g. users to touch tax documents must work on company-owned device, while most employees must have non-ownership checks (like disk encryption).
6 votesThis capability has been released. Feel free to reach out to us if you need further details on enablement.
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16 votes
This feature is available. You can find more details on the API specs here: https://developer.box.com/reference/post-users-terminate-sessions/
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Ability to do a OR condition check between certificates and windows domain check in the Device Ownership requirement
Employees will have company provided laptops which will be on SE domains. Contractors or Bring your Own laptop crowd will receive security certificate through MDM solution and they would be able to access Box based on that. Pushing the certificate to all internal 100K+ laptops is a technical challenge.
22 votes -
Users without cell phones
I am attempting to build a Box app. In the app configuration pages, when I try to generate a public private keypair, I am required to enable two factor authentication. I don't have a cell phone, so when I attempt to enable, a code is sent to my land line and summarily vaporizes. So I can't enable two factor, I can't generate public/private key pair - summarily inconvenienced (to be nice). I need to use JWT. OAuth is not an option. In summary, two factor without a cell phone???????? Developers missed a scenario. Time to fix it.
2 votesYou can use TOTP to get around this.
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94 votes
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8 votes
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