2 results found

1. Request for Improvement of BOX Drive Proxy Server Authentication Response Function

   BOX Drive is not working properly in our environment.
   We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
   However, it seems that it is not able to respond to the authentication response of the proxy server.

   As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
   BOX.
   This method is not productive for us.

   As a solution, we would like to be able to use BOX Drive to open files directly from Office products (Office desktop applications).
   Please consider improving the support for proxy authentication responses.

   Please note that SSL decoding is not performed for communications to BOX.

   Thank you very much for your time.

   (Japanese)
   BOX Driveのプロキシサーバー認証応答機能改善のお願い

   弊社環境において、BOX Driveが正常に動作しておりません。
   BOX DriveはPacファイルを読み込む仕様と認識していますが、Pacファイルに従ってプロキシサーバーまでは通信が成功しています。
   しかし、プロキシサーバーの認証応答に対応できていないようです。

   これにより、弊社ではWebブラウザ上で開けないファイルをOffice製品（ExcelやWord）で開く際、
   BOXからファイルを一旦ダウンロードする必要があります。
   この方法では生産性が低下してしまいます。

   解決策として、BOX Driveを活用し、Office製品（Officeのデスクトップアプリ）から直接ファイルを開けることが望ましく、
   プロキシ認証応答への対応機能の改善をぜひご検討いただきたく存じます。

   なお、BOX宛の通信に関してはSSLのデコードは行っておりません。

   お忙しいところ恐縮ですが、何卒よろしくお願い申し上げます。

   BOX Drive is not working properly in our environment.
   We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
   However, it seems that it is not able to respond to the authentication response of the proxy server.

   As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
   BOX.
   This method is not productive for us.

   As a solution, we would like to be able… more

   120 votes

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   researching  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. List View of Marked For Offline Files

   It is imperative that we have a view of which folders we have Make Available Offline. We can't hunt and peck through hundreds of folders with a Green Checkmark on it to Make Available Online Only when we're finished with a big "sync". This is already a hoop we're jumping through because we can't "sync" to an external drive so we have to manually manage internal Hard Drive space. A user should be able to see what they have marked for offline at a glance so they can easily reverse the storage affect on local hard drives.

   27 votes

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   researching  ·  9 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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