764 results found

1. Request for Improvement of BOX Drive Proxy Server Authentication Response Function

   BOX Drive is not working properly in our environment.
   We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
   However, it seems that it is not able to respond to the authentication response of the proxy server.

   As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
   BOX.
   This method is not productive for us.

   As a solution, we would like to be able to use BOX Drive to open files directly from Office products (Office desktop applications).
   Please consider improving the support for proxy authentication responses.

   Please note that SSL decoding is not performed for communications to BOX.

   Thank you very much for your time.

   (Japanese)
   BOX Driveのプロキシサーバー認証応答機能改善のお願い

   弊社環境において、BOX Driveが正常に動作しておりません。
   BOX DriveはPacファイルを読み込む仕様と認識していますが、Pacファイルに従ってプロキシサーバーまでは通信が成功しています。
   しかし、プロキシサーバーの認証応答に対応できていないようです。

   これにより、弊社ではWebブラウザ上で開けないファイルをOffice製品（ExcelやWord）で開く際、
   BOXからファイルを一旦ダウンロードする必要があります。
   この方法では生産性が低下してしまいます。

   解決策として、BOX Driveを活用し、Office製品（Officeのデスクトップアプリ）から直接ファイルを開けることが望ましく、
   プロキシ認証応答への対応機能の改善をぜひご検討いただきたく存じます。

   なお、BOX宛の通信に関してはSSLのデコードは行っておりません。

   お忙しいところ恐縮ですが、何卒よろしくお願い申し上げます。

   BOX Drive is not working properly in our environment.
   We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
   However, it seems that it is not able to respond to the authentication response of the proxy server.

   As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
   BOX.
   This method is not productive for us.

   As a solution, we would like to be able… more

   107 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Open read-only in BoxDrive

   Users with viewer privileges are not allowed to update files, but in the case of files that are updated simply by opening them, such as .xls files, an error will occur each time the file is opened in BoxDrive.
   Is it possible to open files from BoxDrive in read-only mode?

   -in Japanese-
   ビューアー権限のユーザーはファイルを更新することができないようになっているが、.xlsのように開くだけで更新されてしまうファイルの場合、BoxDriveでファイルを開くと都度エラーが発生してしまう。
   読み取り専用状態でBoxDriveからファイルを開けるようにしてほしい。

   28 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Box Drive doesn’t currently provide a built-in “read-only open” option. Instead, whether a file opens in read-only mode depends on the application (Excel, Word, etc.) and the operating system.

   Here are a few possible workarounds:

   • Download a local copy and open it outside of Box Drive.
   • Use Box Preview in the web app, which always opens in read-only mode.
   • Adjust application settings (e.g., in Excel you can configure certain files to always open as read-only).

   
   

3. Display image size (width x height) on Box Drive

   I would like to see the width and height dimensions of image files on Box Drive.

   13 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Allow users to save column width settings in folder view (Box Web and Box Drive)

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow administrators to set default column widths for their organization.

   This feature would greatly improve usability and efficiency for many Box users.

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow administrators… more

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Notifications + Override ability for Folder Owners when a folder is Deleted by a Collaborator

   When in Box Drive, collaborators can inadvertently delete a large folder, even if they don't own that folder. Before the folder is able to be deleted, the owner of the folder should receive a notification with a warning (e.g. Jane Doe is about to delete your files) and the owner should have the ability to override the action. In the case where the Owner is no longer at the company, there should be an Admin warning and ability to override the action.

   5 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. I would love to be able to direct Box Drive to any drive connected to my computer.

   Have the option to choose where Box Drive syncs from not just where it is installed. Instead of the startup drive as default Box Drive location, having the option to choose any drive internal or external drive would be great.

   5 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Box Drive: Safe Column Width Fixation

   The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.

   12 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then… more

   10 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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9. About the inconvenience of Explorer-style display

   When I open a folder and find that it doesn’t contain what I’m looking for, I press Backspace to return to the parent folder. However, in Explorer view, the folder I just opened ends up hidden just above the visible area. This is extremely inconvenient.
   Why does the system place the folder I just opened in a position where it’s hidden above? It would make sense to keep the previous window state as it was, or at least move the recently opened folder to the top of the visible list. But hiding it above makes no sense at all. Please stop this behavior—it’s completely unnecessary.

   When I open a folder and find that it doesn’t contain what I’m looking for, I press Backspace to return to the parent folder. However, in Explorer view, the folder I just opened ends up hidden just above the visible area. This is extremely inconvenient.
   Why does the system place the folder I just opened in a position where it’s hidden above? It would make sense to keep the previous window state as it was, or at least move the recently opened folder to the top of the visible list. But hiding it above makes no sense at all. Please… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Internal links to documents for collaboration

    We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to the actual document rather than a copy of the document? The link would follow existing permissions.

    We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. More user-controlled settings (organizational and other)

    Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
    Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
    Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Changing default columns view in File Explorer with Box Drive - Move or hide sync status

    The recent 2.48.250 release has forced a new Sync column in File Explorer. This new column is fixed in position and can't be hidden. I, for one, don't care to have this column take us space in the Explorer as I have a smaller laptop screen.

    When you select the column and hide in Explorer, it shows up at the next refresh back in the same position.

    The integration with File Explorer should follow Windows 11 preferences and be adjustable just as OneDrive is.

    •  

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Share files externally Box Drive

    Allow the 'People with the link' option to be available directly in Box Drive when sharing files externally, so users don't need to switch to the Box Web App.

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Allow search feature on shared link folders

    Allow search feature on shared link folders. Search feature should be everywhere whether they are collaborated folders or guest shared link folders.

    Currently they are not available on shared link folders which makes it difficult for users to search for a specific file within a folder. (E.g. 500 image files in a folder and user has to download whole folder to search for a specific image file)

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. The folder info is not up-to-date and doesn't show newest activity even after many hours.
    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. We want to restore a file by ourselves in Box Drive, when our accidentally move/delete it.

    When using Box Drive, we often move/delete file(s) by mistake!

    We want easily check the history of actions taken to moved/deleted contents, in order to easily restore it to its original location in case of a mistake.

    (in Japanese)
    【誤操作でBox Driveのファイルを移動・削除した時、自分で復元したい】

    Box Driveを使用していると、ファイルを間違って移動/削除することがよくあります！

    ミスが起きた場合に簡単に元の場所に復元するために、移動/削除されたコンテンツの履歴を簡単に確認したいと考えています。

    58 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    This capability is not planned currently but we’ll keep you updated here. Thank you for you feedback! 

17. DOWNLOAD DELETED FILE

    Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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18. after creation

    Hello After creation of New file
    1.its asking to reload the user manually(Why user need to reload manually?)

    2.after reloading finding that file is very difficult
    such as searching again in the search box(headache)

    why cant creation of new file will give a new tab for file
    
    for Hassele Free Experience to work on that New file

    Thanks!!

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Please remove the feature that hiding files/folders in Box Drive.

    I work at Box's help desk. Since most users aren't fully proficient with Box, hiding files/folders　causes confusion.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Please make it possible to choose both .msi and .exe installers for Box Drive.

    The reason is that administrator privileges are required during uninstallation, and end users cannot reinstall Box Drive when issues occur.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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