Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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794 results found
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Make the new "Copy Shared Link" pop-up window optional
This new pop-up window slows down my workflow. I understand some people benefit from it, but please consider a setting to disable the window for fast, high-volume workers.
**I am one of the top Box users with my company and we spend a lot of money with you.
16 votes -
Request for Improvement of BOX Drive Proxy Server Authentication Response Function
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able…
118 votes -
Silent contextual menu Copy Shared Link on desktop
There’s a popup dialogue box every time I try to share a file from the contextual drop down menu on the desktop. This is very disruptive to the process and adds needless time. I do this frequently and Box is asking me to confirm with an extra step.
The internet is inundated with pop ups. Data privacy groups are actively trying to rescind cookie pop-ups because users are overwhelmed.
My point being, this is a bad user experience.
I understand there's a need to notify users that the system is calling out to an external app. Unfortunately, it's at the cost…
9 votes -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
15 votes -
Controlling the Visibility of External Collaboration Folders in Box Drive via Admin Settings
We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console.
[Background]
When using Box Drive, the following security risks exist:
・Risk of data leakage due to user error: Files or folders may be accidentally dragged and dropped into external collaboration folders.
・Risk of ransomware spreading to external tenants: If a user falls victim to ransomware, the encryption attack may also affect external collaboration folders belonging to other companies.[Details]
We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin…4 votes -
Box Drive Cloud Files: Selecting the Cache Storage
With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
Box Drive Cloud Files: Same folder as Box Drive
In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all users in…9 votes -
Box Drive Copy Link changed
Box Drive is recently changed when Copying a Shared Link.
Before this command would just do as it says, Copy the link into the clipboard. This has now changed so that a new setting window for this link can be changed and then you need to once more click Copy.
This extra window is unnecessary unless you want to change default setting, and it makes everything much slower. Must be removed or made optional.2 votes -
Provide a Command/API to Log Out from Box Drive
Background:
There is currently no command or API available to log out from Box Drive programmatically.Request:
We would like to request the addition of a command or API that allows users to log out from Box Drive remotely. This would be particularly valuable for enterprise IT administrators who need to immediately terminate Box Drive sessions and clear local cache in the event of a device theft.Use Case:
- Remote logout of Box Drive when a PC is stolen, to prevent unauthorized access to corporate data stored in Box
- Clearing the local Box Drive cache remotely to ensure…3 votes -
Sync Box to an external hard drive
This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all…
3 votes -
GET RID OF THE DIALOGUE BOX THAT POPS UP WHEN YOU COPY AND SHARE A LINK
This is the biggest waste of time and has inhibited my workflow. Not only is it adding extra work, the fact that there is no way to turn it off is unimaginable. Fix this asap.
1 vote -
Pop-up window appearing in Finder every time a user grabs a shared link from Box Drive.
Users are seeing a pop-up window in their Finder every time they grab a shared link from Box Drive.
When users just need a quick link (as in Box Drive) when in the web, they are providing 100s of links throughout the day and must close the link popup window 100s of times as well.
It would be appreciated if there was another option to grab a quick link without this needed step.
1 vote -
[Box Drive] Expiration date for Shared Links cannot be modified in Box Drive dialog despite being available on Box Web
[Summary]
When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.[Current Behavior / Issue]
In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
However, under Link Settings, the following message is displayed:
"Some settings for this item may not be available due to permission reasons."
Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.When accessing and configuring the exact…
1 vote -
File Deletion Command
Hello,
I’d like to bring up a suggestion that could help prevent errors and the loss of important documents.I think it would be better—and essential—to move the “Trash” command, which is located in the drop-down menu (after clicking the three dots), well below the “Download” command.
In fact, I think the “Download” command is used very frequently for files available on the drive. It’s easy to accidentally click the wrong button, depending on how careful you’re being.
If the “Trash” command—which deletes a file—were placed at the very bottom of the drop-down menu and highlighted in a different color,…1 vote -
tengo problemas con con notebook nueva, mensajes frecuentes de errores de carga "Uploaad Errors" en archivos PDFs
errores de carga en archivos pdf's con una notebook nueva HP
1 vote -
Box Drive
When using Box Drive,the maximum file size that can be copied is limited to 50GB.I would like this restriction to be removed.
3 votes -
The video cannot play in the box. I also tried to download it but after 27:04 it crashes and then a message pop-up stating "We can't open KT
The video cannot play in the box. I also tried to download it but after 27:04 it crashes and then a message pop-up stating "We can't open KT P&A Process Overview Day 1. It uses unsupported encoding settings"
1 vote -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
3 votes -
Drive Map
It would be great if Box offered drive mapping with a drive letter, similar to Google Drive.
We've reached a bottleneck in our workflow because, as a content creation company, many of the applications we use such as Autodesk Maya require assets to be referenced using local file paths or mapped drive letters. Without this functionality, integrating Box into our production pipeline is difficult and limits its use for professional content creation workflows.
1 vote -
Please review the reordering of menu items and consider using a pop-up display.
Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.3 votes -
Allow users to save column width settings in folder view (Box Web and Box Drive)
Description:
Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
Feature Request:Enable users to save their preferred column widths in folder views.
Apply saved settings persistently across sessions and folders.
Optionally allow administrators…8 votes
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