Skip to content


My feedback

1 result found

  1. 332 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  Anonymous responded

    We are currently not planning to implement this feature and will continue to prevent all Box Drive results from appearing in Explorer/Finder searches.

    Box Drive does not download the all of the metadata (File name, folder structure, etc.) of your Box content. Instead, it is downloaded on demand and then evicted when it is no longer relevant. This eviction process is not visible to users and it is not easily predictable. This would cause the search results in Explorer/Finder to be inconsistent for users – sometimes they would find a file and other times they may not if the metadata and file were evicted.

    We have chosen not to download all of the metadata (and then keep it up to date with changes) as this can result in a large performance, storage and bandwidth tax which is not scalable – especially in environments where users interface with millions of files/folders.

    An error occurred while saving the comment
    Anonymous commented  · 

    I will echo the comments here regarding the native search. I would like to add that for users who do not work with millions of files, it is infinitely beneficial for Box to emulate a local folder and behave the way we would expect. I have used Box since 2013 and would strongly reconsider my loyalty considering this lack of care. I've used Box Sync up until now when getting an M1 Mac forces me to switch to Box Drive.

Feedback and Knowledge Base