Skip to content

AdminRaymond Chan (Admin, Box)

← Customer Feedback for Box

My feedback

2 results found

  1. Check prerequisite before installation

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Help shape the future of Box » Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminRaymond Chan (Admin, Box) shared this idea  · 

  2. Fix file/folder size, counts, dates and storage

    142 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    26 comments  ·  Help shape the future of Box » Core & Technical Infrastructure  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    on roadmap  ·  Adminhadesara (Product Manager, Box) responded

    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

    An error occurred while saving the comment
    AdminRaymond Chan (Admin, Box) commented  · 

    Sometimes we do not see a correct file counts in their folder.

Feedback and Knowledge Base

(thinking…)

By entering and viewing this page, you agree to be bound by (1) UserVoice Terms of Service and the (2) Box Community Terms of Use. In the event of a direct conflict between the foregoing terms of service with respect to the Box Community Guidelines, Feedback and Suggestions, the Box Community Terms of Use shall take precedence as between you and Box.