Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10 results found
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Custom Branding and Customized Email Notifications
- the from field
- the colors
- any logo
- the signature
36 votesThank you for this feedback. We currently do not have plans to expand custom branding to all emails. We will post updates to this thread if that changes in the future.
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Enable shared link expiration notifications for user that enabled the shared link
For a closed folder structure, where the primary admin owns all content, Box should give the ability to 1) disable shared link expiration notifications for folder owners and 2) enable them specifically for the users that created the shared link to begin with.
Even if the former will not be changed, the latter behavior would be important for a closed folder structure.
29 votesThis is currently not planned but we will re-evaluate priorities in Q3/Q4 of FY23
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Allow to set up notifications to flag activity on a file level rather than folder
Allow similar notification currently available on a folder level to be set up on a file level.
24 votes -
Automated Email Notifications Based on Metadata Values
Provide the ability to set automated email notifications based on values entered into folder/file metadata.
For example, 'send a reminder email to X people X days prior to the date entered in the 'lease expiration' metadata field on a file.
13 votesDue to competing priorities, we have not planned to work on this feature on our immediate timeline.
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Ability for Reply to Box Shared Link Emails to be sent directly to sender
When using the Box's Email Shared Link, there is no bounce back email or there is no way to track or reply to the email (the address has the name of the sender with a Box no reply email address).
Request: Have email of the sender instead of the no reply box email address
10 votes -
Upload Completion Notification
I love how I am notified when a set of files are uploaded into a specific folder but I am having one very key issue. I will receive the notification upon upload, but many times because it is 10+ large images, the images are not done uploading. I will review the folder but be unaware that the Upload is not complete. I may see 5 images with 5 still uploading.
Is there a way Box could show us of upload progress? OR possibly send a second notification when the upload is complete?
4 votes -
Ability to disable "user added another user to your folder as a collaborator" email notifications.
We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.
3 votes -
Collaborator Expiration Email: Provide Link to Relevant Documentation
Currently, the email that users receive when a collaborator's access to a folder they own is expiring soon does not provide any relevant links to Box Community documentation explaining collaborator expirations, how to extend them, etc. This creates user confusion as to 1) why the collaborators are expiring, and 2) how to extend the collaborator's access to the folder.
2 votesThank you for the feedback. While we understand your request and agree that additional information in the email would be valuable, this feature is not on our roadmap at this time. Should that change in a future, we’ll post updates on this thread.
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How do I talk or chat with someone from box.com?
How do I talk/call or chat with someone from box.com?
1 voteHi there. Please contact our Product Support team here: https://support.box.com/hc/en-us/requests/new
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Upload notifications to users who have previously downloaded files
User would like to be able to upload a file and have a notification sent to anyone who downloaded the file.
1 vote
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