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151 results found

  1. Large Folder Operation email notification when the operation is finished

    I would like to have the user and admin to receive an email notification once the large folder operation (LFO) is finished so that each counterpart knows when the operation is finished.

    36 votes

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    We're actively considering several initiatives to increase visibility around large folder operations, including notification mechanisms to track the status of such operations.


    Please continue to share your feedback to help us prioritise this idea.

  2. Ability to use HTML tags in the email signature field of the system.

    Please make HTML tags available in [Management Console > Enterprise Settings > System Email Signatures].
    The use of bold text and colors will make it easier to understand the contents of the "System Email Signature".

    (Japanese)
    「システムのメール署名欄にHTMLタグを利用できるようにしたい」

    【管理コンソール>Enterprise設定>システムのメール署名】にHTMLタグを利用できるようにしてください。
    太文字や色を使える事によって「システムのメール署名」の内容を分かりやすくなります。

    5 votes

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  3. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when…

    3 votes

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  4. disable task email

    I would like to have an option to receive the Task related email only when something wrong happen.

    2 votes

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  5. Include owner of the relevant file in the notification e-mail when the collaboration is terminated.

    Currently, the following information is included in notification e-mails when a collaboration is canceled. 
    "There is one collaborator to be removed-[name] - [folder name] - [date to be removed]."

    The current notification email has no information about who the collaborator is.
    Please include the owner's information in the notification email so that we can contact the owner.

    3 votes

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  6. Send an alert email to co-owners for folders below the second tier as well.

    https://support.box.com/hc/en-us/articles/4404822772755
    According to the URL above,
    "Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."

    We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.

    3 votes

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  7. Ability to customize the notification emails sent from Relay

    We would like to incorporate this into Relay as a review and tracing task by forcing notifications to specific people or groups.

    It is difficult to do the above with the current e-mails being sent.
    It can't be reached with a single click because there is no file name or link to the trigger folder in the email only.
    Therefore, we would like to see the following improvements.

    [About the image]
    ・It could be mistaken for spam.
    ・Most of the mail body is occupied by images, making it difficult to read fixed messages.
    At the very least, We would like…

    19 votes

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  8. Reduce the number of hyperlinks in New Share Email Notifications sent to 3rd parties, to reduce likelihood of emails going to Spam

    A number of times, when a Box folder has been shared to someone outside our organisation, the end-user does not appear to receive the email notification. Only later is it discovered in their Email Spam folder.

    It is noted that there are a large number of hyperlinks in these emails.

    Can developers reduce the quantity of hyperlinks in the emails (other than the link to the new share), to reduce the likelihood that the email goes to Spam

    3 votes

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  9. Allow users to click outside of the Refresh File pop-up box without having to click Cancel or Ok

    Currently you can't do anything on the screen without clicking one of the options on the Refresh File pop-up box that appears after editing. 90% of the time, I'm trying to leave that screen and I don't need to see the updated version because I just edited it. If that box could disappear if I click anywhere on the screen, that would be ideal.

    1 vote

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  10. Adjust Messaging on Shared Link Expiration email

    When emails are sent out, instructions are provided to extend shared links. Customer requests that, when configured so users can not extend, this messaging not be shown.

    2 votes

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  11. Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back em-

    Enable Box owner to change the name on the no reply emails that go out for invites. Also allow owner to set up a configured bounce back email for those that reply to the no-reply email.

    2 votes

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  12. PLEASE give me option to turn off notifications for a specific file or folder

    PLEASE give me option to turn off notifications for a specific file or folder.

    Commented on a file, and now I'm getting swamped by notifications.

    I'd like to mute notifications on this specific thread, similar to what I can do in FB or Slack.

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  13. Ability to turn off all suggestion notifications

    give me an option to turn off all suggestions for feature exploration. I'm only here to access files and do not care about whatever features are available; making me click 'maybe another time' rather than providing a 'i never want to see a notification like this ever again' option big thumbs down.

    1 vote

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  14. Ability to change the URL of the notification email to a URL for each tenant.

    I would like to be able to change the URL of the notification email to a URL for each tenant.

    In the notification email, click on "Go to My Account" to go to https://box.com.
    I would like to be able to change this URL to a per-tenant URL. Example: https://[company name].ent.box.com
    Currently, if you are using SSO login or if your firewall controls access by domain, the user accessing the site must manually change the URL.
    It takes a lot of man-hours for a user who receives a notification e-mail to follow the above procedure every time, and there…

    2 votes

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  15. word comment email

    We wanted Box to send an email notification to a specific collaborator when we comment in Word Online using Word's comment feature. It would be nice if the email includes the link to the comment in the Word Document.

    1 vote

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  16. Ability for folder co-owners to recieve additional collaboration notifications

    In Box, when a collaborator invites another collaborator, the owner of the folder will be notified by email that the collaborator has been added. I would like you to add the ability to send this notification to co-owners as well. Folders are often not managed by the owner alone, and co-owners need to get as much information as the folder owner.

    14 votes

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  17. notifications

    From an end user perspective; it would be nice to have this as an option to select while sending a collaboration invite. Collaboration owner will be given an option to select an “email template” a default template or a customized template. User will have an option to create and store few templates under his/her account profile which will be visible when they click on the “select a notification email template”.

    2 votes

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  18. Request early resolution of notification issues

    From a file stored in Box, commenting with @mention does not send a notification email to the mentee, or the email is delayed.
    According to the following article, the notification service is being updated, and we would appreciate an immediate remedy.
    Notification emails are not being sent or delayed, which is affecting our operations.
    https://support.box.com/hc/en-us/articles/4417769636371

    Boxに格納したファイルから、コメントを@メンションしてもメンション先に通知メールが送信されない、または、メールの遅延が発生している。
    以下の記事に「通知サービスをアップデートしている」と掲載されているが、早めの改善を要求する。
    通知メールが送信されない、または、送信が遅延することで、ビジネスに影響が生じている。
    https://support.box.com/hc/ja/articles/4417769636371

    3 votes

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  19. Customize invitation notifications to approvers for new feature additions

    A new feature has been added to Relay called "Invite Contact as Viewer" which will send invitation notifications to users who have already been invited to a group.

    We are getting invitation notifications every time we approve something, which is causing confusion.
    Please stop the invitation notifications.

    「担当者をビューアーとして招待する」という新機能がRelayに追加されましたが、この機能によりグループですでに招待されているユーザーに招待通知が送信されます。

    承認時に毎回招待通知が届いてしまい混乱を招いています。
    そのため招待通知を止めるようにしてほしいです。

    22 votes

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  20. Data Exfiltration Notification, receive an email notification when a large download is initiated

    Would like to received a notification when a user initiates a download. Set a specific threshold for total size or number of files downloaded, get notification if a user starts to download over the threshold.

    Reason: Visibility on data exfiltration.

    1 vote

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