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  1. Search and filter custodian lists in legal holds

    We'd like to be able to search and filter custodian list within the legal holds UX

    2 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improve performance of Legal Holds i.e. processing time for adding custodians to a hold

    It can take up to 5 days to add 50 custodians to a legal hold. We have also been told not to add more than 50 custodians at a time to a legal hold so we can more easily track any errors (shown if the hold moves to the releasing state without being released!) We can have up to 25k custodians per year to add to Legal Holds so the backlog is becoming unmanageable and we are not happy with the performance of our product at scale.

    2 votes
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    delivered  ·  0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Legal Hold Report Improvement: Owner field, etc.

    We want to define LH collections based on whether the user owns content or not. This isn't easily doable (without checking each file via script/additional API calls or manually).

    Further, we don't want to collect the same file twice, which is easy to do the way the report is done today.

    Users under LH with like collaborations show up as duplicate entries in the report.

    Fileid and fileversionid come out as:
    1.44546E+11

    Should be:
    144545587312

    2 votes
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  4. 3 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  pmehta responded

    As part of the Retention UI revamp that was released alongside Metadata Driven Retention on April 11, 2018, customers can now add more than one folder to a policy via the Admin Console. We now have greater parity between our UI and API.

  5. Retention Policies applied by Metadata Template

    Ability to set retention policy on all files with a specific metadata template

    13 votes
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    delivered  ·  pmehta responded

    Launched Metadata Driven Retention on April 11, 2018.

  6. 3 votes
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  7. 2 votes
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  8. Add folders and files to a Legal Hold via the UI

    Currently, Legal Holds can only be applied to custodians (people) via the UI, but other options (files, folders, and specific versions) are available via API - https://community.box.com/t5/For-Admins/Legal-Holds/ta-p/19886This request is to add UI support for adding files and folders to a Legal Hold via the native Box Admin Console UI.

    11 votes
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  9. Add terms_of_service_status to /Users endpoint of the Content API.

    This allows Box customers to identify which users have accepted the TOS and which have not.

    For Box customers that implemented TOS mid-deployment and/or for rolled in users, a non-acceptance of TOS prevents them from doing malware/DLP scanning and E-Discovery collection via the As-User API header.

    0 votes
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  10. 0 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! In our latest report enhancement, we added 2 columns: Owner ID and Reason for Hold.

    “Reason for Hold” will show either collaborator or owner for custodian-based legal hold.

  11. 0 votes
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  12. 0 votes
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  13. 2 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  pmehta responded

    With the launch of Metadata Driven Retention, customers now have the ability to set retention policies based on certain Classification values. For example, if a customer creates a Classification = GxP, then the customer can also create a Retention Policy such that any files that are classified as GxP are retained for X time period.

  14. 2 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  jfain responded

    This is the expected behavior of this feature; if it is not functioning correctly, send in a Support ticket so we can help.

  15. Forward-Looking Legal Hold / Indefinite Date Range Until Lifted / Optional End Date for Holds

    User Story: I want to put a custodian on Legal Hold retroactively (which is already possible in Legal Holds) AND for all activity (content, etc.) going forward (aka that they continue to add in a forward-looking manner) until the hold is lifted.TL;DR - Make the 'End Date' field Optional (just like the Start Date is already).

    10 votes
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  16. 2 votes
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  17. 0 votes
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    0 comments  ·  Governance  ·  Flag idea as inappropriate…  ·  Admin →
    delivered  ·  jfain responded

    Every file version under retention is immutable. The customer can also use the event stream to understand what version their users and external users accessed.

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