24 results found

1. Add another option for deleting trash to "Only allow Policies to delete trash"

   As of now if you want to allow Retention Policies to delete trash, you have to have the trash set to delete after a set timeframe of 90, 60, 30, 10, 7 or 1 days. There should to be another option to Never auto delete EXCEPT from Retention Policies. This would safeguard end users from losing data that has been mistakenly added to the trash while giving us the option to set up retention policies to be GDPR compliant or remove sensitive data .

   3 votes

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   delivered  ·  0 comments  ·  Governance  ·  Delete…  ·  Admin →

2. Ability to add additional folders to an existing retention policy after it has been launched
   12 votes

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   1 comment  ·  Governance  ·  Delete…  ·  Admin →
   delivered  ·  AdminWill Carlson (Senior Product Manager, Box) responded

   Hi Everyone! 

   
   

   Adding folders to existing policies was launched in July 2022. Enjoy!

   
   

   https://support.box.com/hc/en-us/articles/4402933889555-Modifiable-retention-Add-folders-to-existing-retention-policies

   
   

   Thanks,

   
   

   Will Carlson

   Sr. Product Manager.

3. Search and filter custodian lists in legal holds

   We'd like to be able to search and filter custodian list within the legal holds UX

   2 votes

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
   delivered  ·  AdminPauline C. (Product Manager, Box) responded

   Custodian search inside a legal hold is now available. More info on Community: https://community.box.com/t5/Box-Product-Updates/Custodian-search-inside-a-legal-hold/idi-p/75648

4. Custom duration for trash auto-delete

   Allow admins to create a custom duration (e.g. 3 years) for the auto-deletion of the trash.

   3 votes

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   delivered  ·  2 comments  ·  Governance  ·  Delete…  ·  Admin →

5. Improve performance of Legal Holds i.e. processing time for adding custodians to a hold

   It can take up to 5 days to add 50 custodians to a legal hold. We have also been told not to add more than 50 custodians at a time to a legal hold so we can more easily track any errors (shown if the hold moves to the releasing state without being released!) We can have up to 25k custodians per year to add to Legal Holds so the backlog is becoming unmanageable and we are not happy with the performance of our product at scale.

   2 votes

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   delivered  ·  0 comments  ·  Governance  ·  Delete…  ·  Admin →

6. Legal Hold Report Improvement: Owner field, etc.

   We want to define LH collections based on whether the user owns content or not. This isn't easily doable (without checking each file via script/additional API calls or manually).

   Further, we don't want to collect the same file twice, which is easy to do the way the report is done today.

   Users under LH with like collaborations show up as duplicate entries in the report.

   Fileid and fileversionid come out as:
   1.44546E+11

   Should be:
   144545587312

   2 votes

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
   delivered  ·  AdminPauline C. (Product Manager, Box) responded

   We added a new field “Reason for Hold”. For custodian-based legal hold, it will show “Collaborator” or “Owner”.

7. Watermarking applied based upon classification type of content.

   We would like to see watermarks applied to content based upon classification type

   13 votes

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   delivered  ·  1 comment  ·  Governance  ·  Delete…  ·  Admin →

8. Allow Export / Download of all 'Held' Content in a Legal Hold via UI (aka Add an 'Export Content' Button)

   There are already exposed API endpoints for customers to programmatically export/download all content that's being held as part of a Legal Hold Policy - https://docs.box.com/reference#legal-holds-object, but some customers don't have development resources and would prefer for this functionality to be simply exposed as an 'Export Content' button on the Legal Hold Policy UI itself.

   26 votes

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   2 comments  ·  Governance  ·  Delete…  ·  Admin →
   delivered  ·  AdminWill Carlson (Senior Product Manager, Box) responded

   Legal hold export was launched in November 2022. Please see our documentation. 

9. Initiate retention time period on content Based on Metadata / Attributes Upon Upload (Migration) to Box

   For example, when content is uploaded to Box, applying a 7 year retention policy to content, but basing it off the last modified or created date. In this scenario, the 7 year policy would apply to the content, but it would not live for 7 years in Box - it would like for 7 years from the last modified/created date.

   12 votes

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   delivered  ·  3 comments  ·  Governance  ·  Delete…  ·  Admin →

10. Flexible Retention Policies including ability to override existing policies if necessary

    The inflexibility of current retention policies does not allow customers to meet all of their legal obligations. Currently, if a retention policy is placed on a document, it is not possible to permanently delete the document before the retention period is completed.

    While these retention policies settings may work (and are required) for FINRA compliance, they cannot be used for all use cases. For example, if an organization reaches a legal settlement, and part of the settlement is the destruction of certain content (either one user's content or content specific to the case), this request cannot be completed.

    18 votes

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    3 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  AdminWill Carlson (Senior Product Manager, Box) responded

    Introducing modifiable retention policies in Box Governance!

    
    

    Box Governance allows organizations to manage their content’s lifecycle by powering business processes with flexible retention schedules, preserving content for defensible discovery, and managing the disposition of content. From the start we built Box Governance for highly regulated industries and our existing retention policy type was intentionally designed to be non-modifiable. As Box has grown, we have seen the need to expand our retention policies and are excited to announce Box Governance now has two types of retention policies - modifiable and non-modifiable.

    
    

    Modifiable retention policies will provide flexibility as external regulatory environments or internal governance policies change. Modifiable retention policies allow customers to implement retention policies with the ability to modify them later. This will allow for both the creation and modification of policies, including shortening of retention policies, as well as making policy changes retroactively to content already under retention. For our customers  who need to comply with SEC/FINRA Rule 17a-4, there’s no need to worry. Going forward, when a policy is created your Box Admin can specify if it is modifiable or non-modifiable. Non-modifiable policies can continue to be used to help you meet SEC/FINRA retention requirements. 

    
    

    We also added the ability to expand non-modifiable retention policies without being modified. Box Admins have the option to extend the retention time period duration to meet regulatory or internal compliance needs, while still remaining SEC/FINRA compliant.

    
    

    Learn more about Box Governance and stay tuned for more information on these upcoming features!

    
    

    See our retention support page for more information about modifiable retention. 

    Introducing modifiable retention policies in Box Governance!

    
    

    Box Governance allows organizations to manage their content’s lifecycle by powering business processes with flexible retention schedules, preserving content for defensible discovery, and managing the disposition of content. From the start we built Box Governance for highly regulated industries and our existing retention policy type was intentionally designed to be non-modifiable. As Box has grown, we have seen the need to expand our retention policies and are excited to announce Box Governance now has two types of retention policies - modifiable and non-modifiable.

    
    

    Modifiable retention policies will provide flexibility as external regulatory environments or internal governance policies change. Modifiable retention policies allow customers to implement retention policies with the ability to modify them later. This will allow for both the creation and modification of policies, including shortening of retention policies, as well as making policy changes retroactively to content already under retention. For… more

11. Ability to choose multiple folders for same retention policy
    3 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  pmehta responded

    As part of the Retention UI revamp that was released alongside Metadata Driven Retention on April 11, 2018, customers can now add more than one folder to a policy via the Admin Console. We now have greater parity between our UI and API.

12. Retention Policies applied by Metadata Template

    Ability to set retention policy on all files with a specific metadata template

    13 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  pmehta responded

    Launched Metadata Driven Retention on April 11, 2018.

13. Include ability to search in and export from trash
    3 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  jfain responded

    There is a non-public API endpoint that allow API keys to look within folders in trash to see what files are contained within.There is also a public API that allows you to search in trash: https://docs.box.com/reference#searching-for-content

14. A la carte availability of restricting users from permanently deleting content in trash
    2 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  apearl responded

    Legal Holds allows for restriction of deletion at the user level, folder level, and file level.

    See here for more info: https://community.box.com/t5/Using-Legal-Holds-in-Box/About-Legal-Holds-in-Box-Governance/ta-p/19886

15. Add folders and files to a Legal Hold via the UI

    Currently, Legal Holds can only be applied to custodians (people) via the UI, but other options (files, folders, and specific versions) are available via API - https://community.box.com/t5/For-Admins/Legal-Holds/ta-p/19886

    This request is to add UI support for adding files and folders to a Legal Hold via the native Box Admin Console UI.

    11 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Product Director, or Executive, Box) responded

    Please see https://community.box.com/t5/Box-Product-Updates/Folder-Level-Legal-Holds/idi-p/69643 for additional detail. We don’t plan to add files at this time, but have added folders.

16. Add terms_of_service_status to /Users endpoint of the Content API.

    This allows Box customers to identify which users have accepted the TOS and which have not.

    For Box customers that implemented TOS mid-deployment and/or for rolled in users, a non-acceptance of TOS prevents them from doing malware/DLP scanning and E-Discovery collection via the As-User API header.

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  pmehta responded

    See the Terms of Service API here: https://developer.box.com/reference#terms-of-service-object

17. Add into the Reports for Legal Holds an additional column showing for which users the content is being held
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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  AdminPauline C. (Product Manager, Box) responded

    Hi! In our latest report enhancement, we added 2 columns: Owner ID and Reason for Hold.

    “Reason for Hold” will show either collaborator or owner for custodian-based legal hold.

18. Governance Tracking Report - report that displays all folders (and owners) and their associated retention policy

    Reporting for the Governance team to properly track retention policies

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Product Director, or Executive, Box) responded

    Please see https://community.box.com/t5/Box-Product-Updates/Retention-policy-reports/idi-p/72259 for additional details!

19. Allow users and their content to be deleted if not on legal hold.
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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Product Director, or Executive, Box) responded

    Please see https://community.box.com/t5/Box-Product-Updates/Enabling-user-migration-for-accounts-with-active-Box-Governance/idi-p/66809 for more information.

20. Classification based retention policies. Ability to apply retention based on classification.
    2 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
    delivered  ·  pmehta responded

    With the launch of Metadata Driven Retention, customers now have the ability to set retention policies based on certain Classification values. For example, if a customer creates a Classification = GxP, then the customer can also create a Retention Policy such that any files that are classified as GxP are retained for X time period.