Help shape the future of Box
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195 results found
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I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.11 votes -
Disposition Report should be able to show files that were deleted in the past
It's important for GxP compliance and ease of auditing to know what files were disposed of in the past, or during a specific period, like in the last 30 days, last 6 months, etc.
Disposition report should be able to show previous deletions, not just upcoming deletions, and admins should be able to filter by retention policy, and date.
31 votes -
Records management certificate of destruction
In order to support a variety of compliant content management use cases, GxP validation, and fulfill various audit requirements, Box should provide business-centric proof that a record (one to many files with versioned metadata) has been properly disposed according to a retention schedule. Business leaders engaged in a GxP audit need more visibility into records beyond what is available in technical solutions like the Event Stream API and / or Box admin-level reporting.
15 votes -
Enable Unlimited or Queued Legal Hold Exports with No Restriction
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin…
1 vote -
Automatically Delete Files After Purge Policy Period (Respecting Legal Hold)
While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.
This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.
Proposed Functionality:
At retention expiration, system automatically deletes files according to defined purge rules.Legal Hold overrides deletion, preventing removal until hold is lifted.
The system logs all auto-deletions in audit trails, identifying the purge policy…
1 vote -
Enable End Users to Apply Existing Retention Policies to Their Content
Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.
Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:
Empower teams to self-govern content in line with company compliance standards.
Reduce admin overhead and delays.
Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.
1 vote -
Allow Early Removal of Retention Policy from Specific Content Before Period Ends
Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.
This limitation creates operational challenges in scenarios where:
Certain files are retained longer than necessary due to changes in compliance requirements.
Content is mistakenly placed under a retention policy but only a small subset needs early release.
Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.
Introduce the ability for authorized administrators to remove or override a retention policy on…
1 vote -
Trusted Enterprises for Governance customers
The ability to configure specific enterprises between which users and data can be migrated freely without adjusting governance settings
1 vote -
Multiple classifications labels
Hi - We would like to have the ability to add multiple classification labels on a folder or file.
ie. One for external domain and another for Download Restriction2 votes -
Mirror/Duplicate Folder Settings When Making a New Folder
When I'm making a new folder, it would be great to have the option to automatically mirror or duplicate the settings and permissions from another folder.
1 vote -
Notification when outbound collaboration is blocked by collaboration whitelist
When outbound collaboration is restricted by Box Governance's collaboration whitelist, folder invitations addressed to our managed users from users outside the whitelist will be blocked.
If the source of the invitation is a legitimate business partner, the company user must ask the administrator to add the domain to the whitelist, but the company user receiving the invitation has no way of knowing that it has been blocked.
Thus, the application does not occur, and many collaboration opportunities are lost without being noticed.
(The invitee will receive an error message, but only a handful of Box professionals will understand the message…1 vote -
Ability to see deleted items only in the trash of the user who deleted them.
In the case that a user accidentally uploads a sensitive file to an invited folder and delete it to avoid the access of others, the folder collaborator with viewer-uploader or above access permission can find it by searching the trash and moreover he/she can restore it.
We need to limit the ability to see deleted items only in the trash of the user who deleted them.
It would be even better if this could be configured in the admin console.ユーザーが誤って招待されたフォルダに機密ファイルをアップロードし、他のユーザーのアクセスを避けるためにそれを削除した場合、ビューアー/アップローダー以上のアクセス権限を持つフォルダのコラボレータは、ごみ箱を検索することでそれを見つけることができ、さらに彼/彼女はそれを復元することができます。
削除されたアイテムを見ることができるのは、削除したユーザーのごみ箱だけに制限する必要があります。
これを管理コンソールで設定できればさらに良いと考えています。29 votes -
Archives for perfomance
Hello, I have more and more people that come back to me because Box takes more and more time to load and by the way give the feeling of beeing slower.
The root cause is the huge amount of files, folders ...
So what is needed urgently is to get the possibility to archive what is not yet useful.When I check all the pulse request about archives, they all be tagged at not planned but this feature must exist and this is a really big issue.
So please take time to consider this request because it has to exist…
1 vote -
Separate Disposition Policy Management
Customers would like the ability to manage automated content deletion separate from retention policies. This would allow content to be deleted sooner than the policy designates. Ability to extend the disposition date would be important (including through relay workflows where approvals could be gathered). Ability to designate the disposition timing from upload date (and not edit date for new versions of a file) is also desired.
4 votes -
2 votes
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Expansion of File Version Limit settings
For customers currently using Governance, the "File Version Limit" setting can be set to 1-100 or unlimited.
We would like this setting to be improved so that it can be specified as 500, 1000, 1500, 2000, etc. The reason is that problems may occur when there are multiple file versions when migrating between tenants or within a tenant, so I would like to limit this in the settings.3 votes -
translation of classifications
I have a lot of managed languages in Box but classifications are not translated. It would be great if we could have only one classification (with its description) while today I have to create multiple ones (in English, French, Japanese, etc.)..
1 vote -
Revert a folder to a previous state in time, including its contents
Revert a folder to a previous state in time, including its contents. Sorely missing feature, which has been need numerous times by my organization. Please add or risk defections...
2 votes -
Larger capacity and limit for exporting legal hold content
Larger capacity and limit for exporting legal hold content
Currently, only two legal hold contents can be exported at a time, and the maximum export size is 4TB.
When there are many legal hold targets, the export setting needs to be repeated many times to download them, which takes a large amount of time.
Therefore, we would like you to revise the maximum number of targets and capacity.現在、リーガルホールドコンテンツのエクスポートは1度に２つまでしか対象を指定出来ず、かつ容量が4TBまでとなっております。
リーガルホールド対象が多いとダウンロードするために何度もエクスポート設定を繰り返す必要があり、時間が大量にかかります。
そのため、対象と容量の上限を見直しして欲しい。5 votes -
Regardless of the recycle bin deadline, legal holds are a priority
Regardless of the recycle bin deadline, legal holds are a priority
Under the current legal hold specification, the following contents are deleted from the recycle bin and become invisible even if a legal hold is applied when a deadline is set in the recycle bin.
This is a very unfortunate specification, and we would like to see it improved so that legal holds are prioritized over recycle bin expiration dates and not deleted.■Patterns that become invisible from the Recycle Bin
Folders and files deleted before legal hold
Folders/files deleted after legal hold現状のリーガルホールド仕様ではごみ箱に期限を設定しているとリーガルホールドをかけても下記コンテンツはごみ箱から削除され見えなくなってしまいます。
これは非常に残念な仕様です、そのため、リーガルホールドが優先され削除されないように改善して欲しい。■ごみ箱から見えなくなるパターン
・リーガルホールド前に削除されたフォルダ・ファイル
・リーガルホールド後に削除されたフォルダ5 votes
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