Flexible Retention Policies including ability to override existing policies if necessary
The inflexibility of current retention policies does not allow customers to meet all of their legal obligations. Currently, if a retention policy is placed on a document, it is not possible to permanently delete the document before the retention period is completed.
While these retention policies settings may work (and are required) for FINRA compliance, they cannot be used for all use cases. For example, if an organization reaches a legal settlement, and part of the settlement is the destruction of certain content (either one user's content or content specific to the case), this request cannot be completed.
Josephine Conneely
shared this idea
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AdminAnonymous
(Admin, Box)
commented
Hi Everyone!
We are pleased to announce that modifiable retention policies will be released July 2022! This is a new type of policy that will allow you to edit all fields of a policy after the policy is created. Current policies, now called non-modifiable policies, will not be modified during this release and still be available for creation. Please contact your CSM to learn more!
Best,
Will Carlson
Sr. Product Manager -
Anonymous
commented
As mentioned by the above customer, the ability to adhoc delete content to ensure all legal obligations are met e.g. GDPR requirements, while having retention policies in place to meet other critical business and legal requirements is critical for our business and for many. This is not current possible which presents risk and overhead.
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AdminChristopher Drubka
(Admin, Box)
commented
Currently, files can have their retention timeframe extended by moving it to a more conservative (longer) folder. However, this is not possible to do to shorten the policy. We need this functionality to avoid additional risk when our internal or regulatory standards change.