63 results found

1. Need to fix the login behavior of the Teams desktop app.

   When accessing a Box folder from the Teams desktop app, we will be prompted to log in to Box every time Teams is restarted.
   However, in the browser version, if we have logged in once, it will not be requested.
   Therefore, we would like you to improve the desktop app version of Teams so that it does not require us to log in to Box every time.

   ＜Teamsデスクトップアプリのログイン動作を修正する必要があります＞
   TeamsデスクトップアプリからBoxフォルダにアクセスする際、Teamsを再起動するたびに、毎回Boxへのログインを要求されます。
   しかし、ブラウザ版では1度ログインしていれば、ログインを要求されることはありません。
   そのため、Teamsのデスクトップアプリ版も同じように毎回Boxへのログインを要求されないよう改善していただきたいです。

   37 votes

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   delivered  ·  AdminAnonymous (Admin, Box) responded

   We have released a more seamless login experience.

2. I want to maintain my Box login with Box for Microsoft Teams

   Microsoft Teams (app) does not require you to log in to Microsoft even if you restart your PC.
   Even if you add the app Lucidchart to Microsoft Teams (app) and log in, you do not need to log in after restarting your PC.
   Box requires you to log in every time you restart your PC.
   Is it possible to stay logged in?

   Microsoft Teams（アプリ）はPCを再起動してもMicrosoftへのログインは不要です。
   Microsoft Teams（アプリ）にアプリLucidchartを追加してログインした場合も、PCを再起動した後のログインは不要です。
   BoxはPCを再起動すると必ずログインが必要です。
   ログインを維持することはできないでしょうか？

   2 votes

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   delivered  ·  1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →

3. Salesforce Flow Action for Renaming Folder

   Include a Flow Action for the Salesforce managed package that will update the name of a Box folder

   8 votes

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   delivered  ·  Adminkkung (Admin, Box) responded

   delivered in Box for Salesforce v4.47

4. Salesforce: As an admin auto-collab users

   I would like a way to bulk authenticate users when I install the Box for Salesforce managed package. It slows down go live and adds a lot of confusion for users when they come to Salesforce for the first time.

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   delivered  ·  Adminkkung (Admin, Box) responded

   Admin delegated Authorization is now live in our latest Box for Salesforce Managed Package. Instructions for install here: https://support.box.com/hc/en-us/articles/23782046988819-Admin-Delegated-Authorization

5. Box Sign in Box for Oracle NetSuite

   It would be great if Box Sign was available in the Box Content tab for Box for Oracle NetSuite integration. That way documents in these folders can be easily sent for signatures as well.

   4 votes

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   delivered  ·  Adminkkung (Admin, Box) responded

   Box Sign is now available in NetSuite

6. Enable option to automatically create, access, and upload content into a unique Box folder for each Slack channel.

   Enable option to automatically create, access, and upload content into a unique Box folder for each Slack channel.

   Also, enable option for a link to that unique Box folder at the top of every Slack channel.

   Today, we have 15,000+ customers and we want a Slack channel for each customer. We want each Slack channel to have a unique Box folder associated with it.

   Today, we have to manually create each unique folder one-by-one, and thereafter pin each folder one-by-one in each Slack channel.

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   delivered  ·  AdminMarek Podgórski (Admin, Box) responded

   This is now available as part of Box as the content layer for Slack functionality (Box for Slack Custom Files Store CFS). See more at https://support.box.com/hc/en-us/articles/4415585987859-Box-as-the-Content-Layer-for-Slack.

7. Salesforce integration to support Salesforce platform user licenses

   The Box for Salesforce integration installation guide and FAQ state that the integration only works if Salesforce users have a full "Salesforce" user license. This is a deal breaker for many organizations that have Salesforce users with the more affordable Salesforce "Platform" user license.

   Since the integration supports custom Salesforce objects, I don't see why the full Salesforce licenses would be required for each user. I would understand if the integration user (Box service account) needs a full Salesforce license, but individual users should be able to use this integration with a Salesforce platform license. Platform license users just wouldn't be able to access some standard Salesforce objects like Lead and Opportunity. That wouldn't be an issue for the many orgs that created a custom data model in Salesforce to get around needing a full Salesforce license for each user.

   The Box for Salesforce integration installation guide and FAQ state that the integration only works if Salesforce users have a full "Salesforce" user license. This is a deal breaker for many organizations that have Salesforce users with the more affordable Salesforce "Platform" user license.

   Since the integration supports custom Salesforce objects, I don't see why the full Salesforce licenses would be required for each user. I would understand if the integration user (Box service account) needs a full Salesforce license, but individual users should be able to use this integration with a Salesforce platform license. Platform license users just wouldn't… more

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   delivered  ·  Adminkkung (Admin, Box) responded

   Salesforce Platform user licenses are now supported with the new Box standard/admin user sets. 

8. Skip SSO login for Microsoft Teams

   Please can we implement this to save all Box + Teams users getting prompted to login to Box from Teams after every Teams launch? (Staff are using SharePoint instead of Box as the user experience is easier)

   https://developer.microsoft.com/en-us/office/blogs/let-your-users-skip-sign-in-with-single-sign-on-support-for-microsoft-teams-tabs/

   20 votes

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9. Remove OneDrive & SharePoint as storage location when deploying Box for Teams

   Box is our central location for all content across our company. We also use Microsoft Teams for collaboration, which is why we're excited to roll out the new Box integration with Teams. However, there are still ways users can accidentally upload files to OneDrive & SharePoint. This may be a Microsoft limitation, but can Box find a way to remove these as options when we turn on your integration? We want Box as the only storage location for any file uploaded to Microsoft Teams.

   27 votes

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   delivered  ·  AdminAnonymous (Admin, Box) responded

   This feature has been released. You can follow the steps detailed here to enable it: https://support.box.com/hc/en-us/articles/4416337724051

10. Salesforce integration default permissions

    Currently the Box for Salesforce integration only allows for 2 collaborator levels; Editor & Viewer. Our users require higher collaboration permissions in order to manage the folders. It would be ideal that you could use some sort of admin console on the Salesforce side to manage the integration. Of course, that access wouldn't only be for the user acting for the Box Service account.

    4 votes

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    delivered  ·  Adminkkung (Admin, Box) responded

    Delivered via "Box Access Levels" Custom Settings in Box for Salesforce v4.47

11. Zoom.us video recordings archival into Box.

    We would like to have the integration between Box and Zoom to be able to pull Zoom meeting recording from Zoom and store in Box.

    23 votes

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    1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    We're happy to announce our Box app for Zoom now has the ability to save meeting recordings directly in Box.

    
    

    More info here.

12. Edit Box files without having to leave Teams

    Allow editing of Box files directly in Teams. The current implementation of the Box integration with Teams is too limiting. Without editing, it is rather useless.

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13. Open office online via Box in the Microsoft Teams Integration

    Open Office Online in Box embeded in Microsoft Teams App

    2 votes

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14. Box integration with Teams allows editing of files directly from Teams
    1 vote

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15. Google Doc "share" from google.

    When using V2 of the box integration with google docs, apparently the ability to "share" the document from google itself, was apparently removed (it shows as available at 1:05 of this box video https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators )

    Removing this functionality is not only cumbersome, it creates HUGE potential security issues.

    I would like users in our organization to be able to store these google documents in box, to avoid having to manage multiple file storage systems. For one thing, it is cumbersome and unintuitive to have to go to box to invite a person to collaborate with my google doc. And then for the user to have to go through box and then know to click to edit the file to get to the google doc. That's like having to go through your neighbor's house to get to your own refrigerator.

    But even worse, it creates HUGE potential security issues. In the real world, people often mistakenly invite "collaborators" to the wrong file. EASY to do when busily viewing a list of nearly identical documents in a box folder. OR worse, they invite collaborators to the entire folder and all its subfolders. Potentially CATASTROPHIC depending on the contents of those folders. This kind of thing happens in the real world, no matter how much you train them. Like I was saying above, I don't want users to go through the neighbor's house AT ALL. I just want to give them the soda or whatever I want them to have. which is not related to the neighbor's house at all. They have no business in the neighbor's house at all.

    When a user shares a google document from within the google interface, there is no mistaking which document is being shared. And there is no potential for sharing any other document or a whole directory of documents.
    
    Basically this new version of this integration REMOVES the very collaborative features of google docs, and adds a layer of complexity, along with a potential for massive mistakes ranging from problematic to disastrous.
    This integration as it is now, with regular google "sharing" removed, basically guarantees that we won't use it. There is virtually no upside and HUGE potential downsides.
    
    Honestly, I can't believe google even allowed their own "share" button to be removed from their premium suite of apps.
    
    It's a HUGE security and workflow oversite, done I can only imagine, to force people to go through and see box, even if that causes the previously listed gymnastics and potential debacles. Thus it seems it was done with marketing in mind, rather than a benefit to the users. This was incredibly shortsighted.
    
    As mentioned. We will NOT use this feature as is, for the potential security vulnerabilities alone. Thus the current implementation is driving us AWAY from box. Since we have to use google docs for these use cases.
    
    PLEASE revert the feature to enable the regular "share" functionality in Google apps.

    UPDATE: Actually it's worse than I thought. Just tested between two of my accounts. Since the "sharing" apparently only works by inviting "collaborator" as an editor, the user actually has to CREATE a box account just to edit the google sheet. I mean SERIOUSLY. What a ridiculous marketing move. Definitely will NOT use this integration as it is now. It's pretty much all downside, virtually no upside.
    If you want happy Box users, PLEASE don't do stuff like this. We like it when you HELP us. Not when you use us to be mules to market your platform to our business associates. I'd brag about you MORE (and have) if you just make my life easier. NOT when you do stuff like this. Just put it back the way it was.

    When using V2 of the box integration with google docs, apparently the ability to "share" the document from google itself, was apparently removed (it shows as available at 1:05 of this box video https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators )

    Removing this functionality is not only cumbersome, it creates HUGE potential security issues.

    I would like users in our organization to be able to store these google documents in box, to avoid having to manage multiple file storage systems. For one thing, it is cumbersome and unintuitive to have to go to box to invite a person to collaborate with my google doc. And then… more

    3 votes

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    delivered  ·  Adminkkung (Admin, Box) responded

    When using the integration, users can now share a Google file directly within the editor, using Box’s sharing modal permissions and settings.

16. Edit Box files directly in Teams

    When files are stored directly inside of Teams, you can click on these files and “Edit in Teams” directly. If you click on files sourced from Box, however, you get an ugly preview of the file and have to navigate to Box in order to make edits, which is a clunky experience.

    Doing this will require Box to inherit sharing rules as defined in Teams. In other words, I should be allowed to at least view if not edit files shared with me in Teams, even if I don't have access to the underlying folder in Box. Perhaps it could be an option within the Box integration to either permit or deny this kind of sharing rule inheritance.

    When files are stored directly inside of Teams, you can click on these files and “Edit in Teams” directly. If you click on files sourced from Box, however, you get an ugly preview of the file and have to navigate to Box in order to make edits, which is a clunky experience.

    Doing this will require Box to inherit sharing rules as defined in Teams. In other words, I should be allowed to at least view if not edit files shared with me in Teams, even if I don't have access to the underlying folder in Box. Perhaps it could… more

    51 votes

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    2 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    This feature has been released, You can now edit Office files stored in Box directly from MS Teams with all changes saved automatically back to Box. Review this document for more information.

17. Send Box notifications to a Slack channel

    We've been expanding the use of Slack in our organization and trying to encourage people to reduce the use of email. Ideally, we would like to see the ability to have Box notifications get sent directly to a Slack channel, so people don't have to keep going back to email.

    38 votes

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    6 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
    delivered  ·  AdminMarek Podgórski (Admin, Box) responded

    Box notifications now available in Slack: https://support.box.com/hc/en-us/articles/14620065672979

18. Ability to use Box embed widget on separate Salesforce apps (such as "Sales Console")

    Ability to use Box embed widget on separate Salesforce apps (such as "Sales Console")

    Salesforce has features like "Sales Console" that has a different UI/UX than what Box for Salesforce integration currently supports, and Box embed is not behaving correctly within those apps. We would like Box for Salesforce to support the apps of this kind.

    2 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
    delivered  ·  Adminkkung (Admin, Box) responded

    The Box embed widget now works on the Sales Console. Please create new requests for any other specific Apps, if needed. 

19. File request link and folder metadata in Box embed framework

    Please expose file request link and folder metadata in Box embed framework that is leveraged in the Salesforce integration. This allows Salesforce users to have additional differentiation beyond what salesforce has and would open up our CCM use cases for onboarding as well as some records management.

    22 votes

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    delivered  ·  Adminkkung (Admin, Box) responded

    This is now available with the release of Embed 2.0. 

20. Box for Teams Integration for direct messages

    Today, Box is integrated with Microsoft Teams ONLY for team's channels. Please integrate it for direct messages and group chat too !

    Thank you

    64 votes

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