Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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16 results found
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Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
30 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
41 votes -
Box AI support for all spreadsheet tabs
Currently, Box AI only reads the first sheet of an Excel file. We would appreciate it if this could be expanded to cover the entire workbook (all tabs).
8 votes -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
16 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。61 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
85 votes -
Box AI Q/A on a folder
Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.
9 votes -
We want to gain insights from images inserted in Notes using Box AI for Notes
Currently, Box AI for Notes cannot get answers from images that you paste into Box Notes.
It's great to have Box AI for Notes pull insights from both the text you write and the images you embed.Box AI for Notes でNotes内に挿入した画像からもインサイトを得たい
現在、Box AI for NotesではBox Notesに貼り付けた画像からは回答を得ることができません。
Box AI for Notesで、記載した文章と貼り付けた画像の両方からインサイトを取得できると便利です。19 votes -
box ai for mp4 files
I record some zoom meetings with SnagIt which creates an mp4 file (which I save to Box). Can Box AI then read/summarize that recordings?
8 votes -
BoxAI includes the contents of the shared link in the answer
When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.
(in Japanese)
BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。19 votes -
Expand 1000 character prompt limit
The prompt limit of 1000 characters is way too small for anything but simple requests. Users are unable to feed in much additional data for comparison to the source document, greatly limiting the capability of the tool. Much better results are derived from loading the source document and any other required information into ChatGPT, with a larger and multimodal prompt.
16 votes -
Custom suggested questions assigned to a Box AI agent
Need ability to craft our own custom suggested questions (i.e. quick select user prompts) at time of creating a custom agents in the AI Studio. These suggested questions should latch to the relevant custom agent so that when a user selects a unique agent, the suggested questions that are presented to them are specific to that agent purpose.
2 votes -
AI Video Summary
If it could review hours of footage from meetings or other events and make suggestions on key moments and key points delivered.
22 votes -
Expanding the scope of BoxAI
Box AI works on single documents, but we also want to use it as a file search function across folders and Box as a whole. For example, I would like to have various company regulation files in a box and ask them to answer questions about what kind of application they should make when getting married.
35 votes -
Copy the answer from Box AI into a new file
When getting answers from Box AI on Box AI for Documents, I would like the questions and answers to be copied into a file so I don't lose the information I got
21 votes -
Add Box AI support for MP4 and other video file formats
Add Box AI support for MP4 and other video file formats.
Speech-to-text can be used to "read" the audio of the video. Box AI can then answer questions bsaed on that text.
20 votes
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