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45 results found

  1. Box Sign "Duplicated emails You cannot use the same email more than once."

    People who create templates cannot use them because they'll get a "Duplicated emails
    You cannot use the same email more than once." message. We need to be able to add people to receive copies of templates as well, but then they also can't use the templates if they need to fill them out. We've been able to work around this using alternate emails for people receiving a copy in the templates, but they should be able to be added multiple times to avoid having to use a workaround like this.

    1 vote

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    delivered  ·  1 comment  ·  Box Sign  ·  Admin →
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  2. Group select with the ability to copy/paste, align and reassign fields

    The inability to group select fields and move, copy and paste, align or reassign them on BoxSign is extremely frustrating and makes using BoxSign tedious. HelloSign and many of the other e-signature platforms all have this feature and the lack of it on BoxSign really makes it feel like a subpar product.

    1 vote

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  3. We would like the Box Sign sender experience to revert back to its previous state to show "others only".

    Until now, the sender experience for Box Sign has been able to select "Other People Only".
    As background, a workflow has been set up in an environment where the signature field is only for non-senders, but the flow has stopped because it is waiting for a signature from a sender who is not in the signature field.
    We are aware of a workaround by changing the sender's role from "signer" to "receive a copy," but this has caused a lot of frustration because it is not as easy to operate.
    We would like to see the Sender Experience returned to…

    23 votes

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    Thank you for the feedback, the default role of the sender is now changed to "Get a Copy" , the  discoverability of how to change recipient role & settings was also improved

  4. Type Email Address twice

    Have an option to type an Email address twice.

    This is for requests that require the user to sign twice that is before and after everyone has signed so that they can confirm at the end of the form

    2 votes

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  5. Box Sign - copy and paste fields.

    Box Sign - copy and paste fields.

    Sometimes it's really annoying to keep clicking and dragging and resetting who it's assigned to.

    16 votes

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  6. Box Sign required field

    Have option to make Required Fields highlighted (or otherwise noticeable) from the Signer's viewpoint. Getting a lot of client frustration as can't complete a Sign document as can't find what required field they still need to fill out.

    7 votes

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    3 comments  ·  Box Sign  ·  Admin →
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  7. Box Sign select multiple fields at once and change the owner all at once --> ability to select Shift Click, Command Click, or click and drag

    Box Sign select multiple fields at once and change the owner all at once --> ability to select Shift Click, Command Click, or click and drag similar to desktop

    3 votes

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  8. Need Radio Buttons for Box Sign

    We need Radio Buttons for box sign to give us a required field so the signer must select at least 1 of multiple options and not required to check them all or miss selecting an option as we get now with check boxes that are not required.

    1 vote

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  9. Duplicated emails: You cannot use the same email more than once

    People who created Box Sign templates, can not use them, with their same email in the system themselves, because they get a "Duplicated emails: You cannot use the same email more than once" error.
    Admins creating templates might need to also be able to use these templates, so this needs to be fixed.

    1 vote

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  10. Box Sign - Checkbox review NOT required to complete Box Sign request.

    Box Sign - Checkbox not required.

    Today, I have some documents with 40+ checkboxes where in theory none of them have to be checked in order to sign the document. Today, even if I mark the checkbox as "not required," I still have to manually review every single checkbox or else the Box Sign user interface will not let me complete the Box Sign request.

    There should be three options:
    (1) Checkbox required to complete Box Sign request.
    (2) Checkbox review required to complete Box Sign request.
    (3) Checkbox review NOT required to complete Box Sign request.

    Please remove reviewing…

    6 votes

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    3 comments  ·  Box Sign  ·  Admin →
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    Reviewing optional checkboxes is NOT required to complete a Sign request now.


    We will continue exploring and improving checkboxes behavior in the future, for example: saving the checkbox size when preparing a document for senders AND additional setting to require reviewing of optional checkboxes.


    Thank you for the feedback.

    Create a new feature requests if there is something we can do to improve your experience.


  11. Box Sign - Check boxes. Limit checkbox selection to a single choice.

    Box Sign - Check boxes. Limit checkbox selection to a single choice. When making a choice via a checkbox, today all check boxes can be selected. The request is to limit checkbox selection to just one box, not more than one.

    3 votes

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    The new optional checkboxes behavior doesn't require "review" to "Sign&Finish".

    Currently one click checks/uncheck the checkbox, which makes the signing experience more smooth and faster. 

    The changes are live since June, 2023.

  12. Ability to white label Box Sign so we can send [ company ] Sign agreements from our brand

    Ability to white label Box Sign so we can send [ Company ] Sign agreements from our brand.

    We want to do this in the native user interface WITHOUT API's or custom development, similar to how File Request links can be branded.

    2 votes

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  13. Add attachments to a document to provide supporting information

    Add a field option that would allow/require signers to attach documents to the request to provide additional information. Those attachments would then be sent alongside the signed document to all recipients.

    5 votes

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  14. Box Sign - Default values to template fields

    Add default values to template fields. This way some fields can be prepopulated for the signer, but the signer still has the ability to change the field if needed.

    2 votes

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    We’re incredibly excited to announce read-only and pre-fill fields in Box Sign, now available to all Box Sign customers! With pre-fill fields, you can pre-fill data within specific fields prior to sending documents. Additionally you can toggle certain fields as read-only, locking field data and preventing it from being modified by signers.


    Learn more about read-only and pre-fill fields in this Box Sign article.


    Additionally: Senders can pre-populate data into read-only fields when leveraging Box Sign APIs for prefill tags or the batch send feature, when inputting data into the custom CSV. Now you can leverage Box Sign for high volume use cases with greater control over field data, like employee handbooks, compensation plans, and much more. Template tags will support read-only fields as well, enabling senders with a more streamlined sending experience without the need to manually drag and drop fields and mark them as read-only.


  15. Granular control over Box Sign expiration dates

    We would like more granular control over the expiration dates for both initial signature requests and the expiration on the completed signed document. We need to be able to offer smaller windows of time for expiration, whether that is based on the number of clicks or a shorter number of days. The shortest time period currently offered is 7 days. Docusign allows expiration after the signer has clicked on a document 5 times or within 48 hours.

    We would like to see the same on the completed request as well, 14 days is too long for the Shared Link to…

    18 votes

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  16. 11 votes

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  17. Restricting shared links in Box Shiled's access policy will prevent Box sign from being used.

    Restricting shared links in Box Shiled's access policy will prevent Box sign from being used.
    I want Box sign to be available even if shared links are restricted.

    (detail)
    The Box Sign icon is grayed out and unavailable.
    When hovering your mouse over the Box Sign icon,

    the following message appears:.

    This action is unavailable due to a security policy.

    I have confirmed that this issue occurs when the following 1) or 2) security controls are applied in the Box Shield access policy.


    Security Controls
    Shared Link Restriction
    1)People in your company and invited people
    or
    2)Invited people only


    (Note)…

    6 votes

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  18. Allow box sign envelope/request to be edited by sender after sending

    Our box sign files are typically sent from admin, to an approver/signer being a manager or partner, then sent to our client for signing. We deal in financial & tax documents and so the manager/partner needs to check documents and signing packs for completeness and accuracy before sending. We don't have time to create these packs ourselves as this is an admin task (similar to old style drafting letters and putting them in the post).

    If the manager/partner finds an error, the whole document envelope/request needs to be cancelled and started over again. An error might be in the contents…

    5 votes

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  19. Box Sign: ability to manually pre-fill or auto-populate fields for signers

    Box Sign: Enable ability to pre-fill or auto-populate fields on my contract.

    E.g. because we know the email is associated with:
    FIRST NAME (e.g. "John")
    LAST NAME (e.g. "Smith")
    COMPANY (e.g. "NoName Inc.")
    TITLE (e.g. "CEO")

    ... then I can either manually pre-fill these or have them auto-populate on my contract via the CRM<>Box integration, a ZoomInfo<>Box integration, or otherwise based on the information attached to that person’s Box account.

    Obviously, the signer recipient of the contract must also have the option to correct these fields, given there will be circumstances where the pre-filled or auto-populated fields are incorrect.

    13 votes

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    We’re incredibly excited to announce read-only and pre-fill fields in Box Sign, now available to all Box Sign customers! With pre-fill fields, you can pre-fill data within specific fields prior to sending documents. Additionally you can toggle certain fields as read-only, locking field data and preventing it from being modified by signers.


    Additionally: Senders can pre-populate data into read-only fields when leveraging Box Sign APIs for prefill tags or the batch send feature, when inputting data into the custom CSV. Now you can leverage Box Sign for high volume use cases with greater control over field data, like employee handbooks, compensation plans, and much more. Template tags will support read-only fields as well, enabling senders with a more streamlined sending experience without the need to manually drag and drop fields and mark them as read-only.


    Learn more about read-only and pre-fill fields in this Box Sign article.

  20. Box Sign: Enable option for File Request to be one of the fields for a Box Sign request.

    Box Sign: Enable option for File Request to be one of the fields for a Box Sign request.

    E.g. Place to upload photograph or picture of Driver's License. Include two options to either: (1) configure place the upload goes to; (2) or configure it to go to the same place as the contract. 

    3 votes

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    We have released the ability for signers to add files to a signature request via a file attachment field that senders can drag and drop within a signature request or document template. This new field allows senders to request additional documentation from signers.


    With the signer attachment field, signers can now upload multiple files per attachment field. Once completed, all attached files and base documents are added to the final, completed signature request and designated destination folder within the sender’s Box account as separate PDFs. Both senders and signers have the ability to download all files individually or as a ZIP file.


    The signer attachment field is available to customers on Enterprise and Enterprise Plus plans.

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