Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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32 results found
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need unlimited storage for individual plan
100G is not enough for individual users. Please add add-on storage capacity for UNLIMITED STORAGE or at least 1T/2T
6 votesWe’ve shared this feedback with our marketing and sales team. Thank you!
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Improve overall support response times
Overall support response times for Box standard support have been terrible as of late. I understand that most staff are working from home but this does not justify >3 day response times on tickets where functionality within your products is broken and is hindering productivity.
Did you fire half of your support staff?
1 voteThank you for bringing this to our attention. We have escalated your support ticket.
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Account Storage capacity
My company has the Business License which according to the product description has unlimited storage. Yet I see a usage gauge in my profile with a 10 GB limit. Is the storage unlimited or set at 10 G B per user.Please contact me immediately as this may be impacting production leifeasterson @cxonexus.com 631 637-2369. If there's a better way to contact Box with an issue it needs more visibility.
2 votesHi there,
Please contact Product Support. https://support.box.com/hc/en-us/requests/new
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I need invoices with my company EU VAT number. How can I do it?
Are there a place in my account where I can fill with my company EU VAT Number so you can issue the invoices wright and in legal compliance with EU regulations?
1 votePlease contact support so they may help! https://support.box.com/hc/en-us
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Show your pricing correctly!
The biggest problem is how you present your pricing. You shouldn’t show the price up top, then "minimum 3 users" under the scroll line of your website. Very deceiving! Personal price should be listed as $15 and Business price should be listed as $45 at the top. Better yet, don't have a minimum of 3 people!
2 votesWe’ve shared this feedback with our Marketing team. Thank you!
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Add telephone prefix when quoting price
PLEASE make it a requirement on this page (https://www.box.com/en-gb/quote) to add a local telephone PREFIX before a customer can submit the form.
1 voteWe’ve submitted this request to our Marketing team who runs this. Thank you!
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User reporting or user visibility to their own content via 'my' content manager
We want to enable our users with reporting capabilities.
The admins use content manager heavily. We think it would be great for users to also have a high level view of their owned and shared content.
These reports/view could include: File/folder index of folders and documents they currently own and share.
4 votes -
Disable notification triggered by integration or specific collaborator
We are using Druva to back-up the data. But Druva downloads all the data and triggers large amounts of email notifications. We want the ability to disable the notifications for actions triggered by the integration
1 vote -
1 vote
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Redirect collaborator invite email links to ent.box.com as opposed to app.box.com for enterprises that have Box Verified Enterprise enabled
Currently, when a managed user in the BVE-enabled instance invites an external collaborator into a folder, the invite email takes the collaborator to app.box.com to login.
This redirect action, however, will fail with external collaborators who are in China.
1 vote -
1 vote
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Adding Deleted to the "Updates" feature
We want to know when people in our company are deleting files and folders, and potentially have the ability to preview those deleted files.
3 votesThis is not currently planned. One workaround is setting up notifications to let the user know when files are being deleted.
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1 vote
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Box for Desktop silent installation / Configuring BFD to start running with SSO/SAML silently
We want to improve the Box experience for all our users without having to inform them about how they install the software OR how they configure it with SSO because then many of them will not install it.
0 votes -
Display full name for Japanese users in WebApp page
Legacy Web App UI had full name for Japanese end users, but Amsterdam doesn't have as the screenshots below.
Please display full name for Japanese users in WebApp like legacy UI.This is a kind of Internationalization matter because Chinese and Korean name have similar behavior.
0 votes -
Shared link "sort by" toggle
Ability to choose/toggle how files are automatically sorted when a user opens a shared link (either by updated, file size, or relevance)
0 votesThank you for this feedback! This is not currently planned. We will reconsider this with additional demand.
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0 votes
Thank you for this feedback! This is not currently planned. We will reconsider this with additional demand.
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0 votes
Thank you for this feedback! This is not currently planned. We will reconsider this with additional demand.
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DICOM annotations in platform
Are there any API endpoints available with which we can retrieve the annotations (preferably in JSON format) when passed a .dcm file ID?
0 votes -
Video Preview -- Meet wcag 2.0aa compliance -
https://www.w3.org/WAI/WCAG20/quickref/
FEDERAL accessibility requirements for videos on Box
This is going to be federal law. We need Box to comply with this regulation so our content says compliant.
0 votes
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