Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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334 results found
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API included with Box license neesd to be a per-user basis rather per Tenant
Please allocate the API calls included with the license on a per-user basis rather than per tenant (EID).
With the current EID-based allocation, large organizations find it difficult even to conduct limited trials. This has become a blocker to starting projects because they cannot confidently justify purchasing additional API calls. While the current allocation may be sufficient for EIDs with a small number of users, applying the same allocation across EIDs of vastly different sizes is unfair.
【日本語】
ライセンスに付帯するAPI数はテナント単位で【一律】ではなくユーザー数に応じた数を付与してほしい現在Boxライセンスに付帯するAPIはテナント（EID）単位で付与されていますが、これは小規模テナントでは問題なく試行できるとしても、大規模テナントでは正式購入に向けた試行さえも困難な付与数です。ある程度ユーザー数に応じた付与数を確保することでAPIを必要とするプロジェクトの開始を支援できるようになります。
60 votes -
AI Units included with Box license neesd to be a per-user basis rather than per Tenant
Please allocate the AI Units included with the license on a per-user basis rather than per tenant (EID).
With the current EID-based allocation, large organizations find it difficult even to conduct limited trials. This has become a blocker to starting projects because they cannot confidently justify purchasing additional AI Units. While the current allocation may be sufficient for EIDs with a small number of users, applying the same allocation across EIDs of vastly different sizes is unfair.
【日本語】
ライセンスに付帯するAIユニットはテナント単位で【一律】ではなくユーザー数に応じた数を付与してほしい現在Boxライセンスに付帯するAIユニットはテナント（EID）単位で付与されていますが、これは小規模テナントでは問題なく試行できるとしても、大規模テナントでは正式購入に向けた試行さえも困難な付与数です。ある程度ユーザー数に応じた付与数を確保することでAIユニットを必要とするプロジェクトの開始を支援できるようになります。
59 votes -
Real-time reporting on box STATUS
I think that the timing of updates regarding outage detection and recovery information on the status page is somewhat slow.
I understand the situation that information should be posted officially only after thorough investigation, however some social media platforms like X and third-party outage monitoring services provide faster alerts.
I would like to improvements in real-time reporting.
Once an outage occurs, I receive inquiries not only from within the company but also from external partners. As an administrator, I need to be able to access this information quickly.障害検知や復旧情報について、Statusサイトへ掲載されるタイミングやや遅いと思います色々調査したうえで公式情報として掲載されるのは理解しますが、XなどのSNSや他の障害検知サービスのほうが速報性があります。リアルタイム性をもう少し改善してほしいです。障害発生に関しては、社内だけでなく、外部からの問い合わせ（外部コラボしている取引先）も来るので、管理者として早く情報をCatchしたいです
15 votes -
Need for User Self-Removal from the Suppression List
Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.
Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.
To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.
(In Japanese)
現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。13 votes -
Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option fo
[Title]
Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option for the mobile logo[Body]
We would like to request an improvement to the logo display specifications in Box, as there is currently an inconsistency between the PC and mobile (responsive) views.Current situation:
In the PC view, the Box logo is always fixed and displayed in the sidebar.
In the mobile (responsive) view, the logo shown in the header switches from the Box logo to the company’s custom logo, resulting in an inconsistency in display and preventing the…4 votes -
Multilingual support for BoxStatus
Hello Box Team,
I would like to suggest an improvement for the Box Status page.
As Box is a global service, it would be ideal if the Status page itself could support multiple languages and provide a more localized experience for customers around the world.
However, even if full localization is not currently planned, I would greatly appreciate an improvement to the way timestamps are displayed.
At present, incident updates and maintenance notifications are shown only in PDT/PST. For customers outside North America, this requires manual time conversion every time we review a status update. For example, users in Japan…
5 votes -
We Want to Easily Obtain the File ID
Currently, in order to obtain a file ID, we have to access the folder where the file is stored and open the file.
If there were a way to easily get the file ID from the screen without opening the file, it would reduce stress and improve work efficiency.
For example, if the file ID could be displayed in the file’s properties section, users would no longer need to open the file’s preview screen each time. Instead, by selecting the target file in the folder view, the file ID would be shown on the right side of the screen, allowing…
5 votes -
Invite Box Groups from Another Tenant
Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.（InJapanese）
別テナントからBoxグループを招待したい現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。4 votes -
Implementation of stable access to external shared links (such as app.box.com) in BVE-enabled environments (ent.box.com)
Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
Additionally, please prevent errors caused by differences between app.box.com and ent.box.com.（日本語）
BVE有効環境（ent.box.com）における外部共有リンク（app.box.com など）の安定アクセス機能の実装現在、BVE有効環境（ent.box.com）から外部共有リンク（app.box.com ）にアクセスすると、…
3 votes -
I want to save Copilot for Microsoft 365-generated content directly to Box
Currently, when I use Copilot’s generative AI features, the only default save destination is OneDrive—Box isn’t even an option. For those of us who live and breathe Box it would be fantastic if we could save Copilot-generated content directly to Box and keep everything in one place.
Right now, every time Copilot asks, “Save to OneDrive?” I feel like saying, “Nice try, Copilot, but my heart belongs to Box!” Please help us Box fans avoid this daily heartbreak and make Box a first-class citizen for Copilot saves. Thank you!
〈Copilot for Microsoft 365で生成したコンテンツを直接Boxに保存したい〉
現在、Copilotで生成AI機能を利用し作成したコンテンツの保存先は、OneDriveがデフォルトとなっており、Boxを選択することができません。
Boxでコンテンツを一元管理するため、Copilotで生成したコンテンツの保存先にBoxを追加してほしいです。24 votes -
We want users to easily obtain a list of file IDs
We need a way for users to bulk obtain the ID information of files located in folders for which they have permissions.
Currently, when users want to check a list of file IDs, they have to contact the Box administrator, who then exports a “Folders and Files Report” and shares it with them. Since there are many such requests, handling them is burdensome.
Could you add the “Folders and Files Report” to the reports that can be obtained from the Folder Insights screen?
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ユーザーが、アクセス権限を持つフォルダ内にあるファイルのID情報を一括で取得できる方法が必要です。現在、ユーザーがファイルIDの一覧を確認したい場合、Box管理者に連絡し、管理者が「フォルダとファイルレポート」をエクスポートして共有してもらう必要があります。このような依頼が多数あるため、その対応に手間がかかっています。
フォルダとファイルレポートを、フォルダインサイト画面から取得できるレポートの種類として追加していただけませんか。
3 votes -
Inbox icon should display the total number of outstanding notifications/tasks at any given time
Previously it would display "9+" if there were more than 9 of Notification/Tasks at any given time. Since the most recent update I've noticed that the number it displays for Tasks is incorrect if there are more than 9. This morning it had 42 showing, but after opening the Inbox a majority were just general notifications, so the number dropped to just 9, however, i have 12 tasks currently outstanding. Please fix this notification number back to displaying "9+" or, preferably, the true number of outstanding notifications/tasks present.
1 vote -
Existing Content Watermark Status
After watermarking has been applied to existing content, disabling the tenant-level watermarking setting makes it impossible to tell from the UI whether that content is still watermarked.
As a result, administrators cannot identify affected content, and non-collaborators or users accessing an open shared link may be unable to preview or download the file. The current workaround may require temporarily changing the tenant setting or downloading and re-uploading the file as new content, which can result in the loss of version history and comments.
(Japanese)
透かし状態の表示既存コンテンツに電子透かしを適用した後、テナントレベルの電子透かし設定を無効にすると、そのコンテンツに現在も電子透かしが適用されているかを、UI上で確認できなくなります。
そのため、管理者は影響を受けるコンテンツを特定できず、コラボレーションしていないユーザーや公開共有リンクからアクセスするユーザーは、ファイルをプレビューまたはダウンロードできない場合があります。現在の回避策では、テナント設定を一時的に変更するか、ファイルを新しいファイルとして再アップロードする必要がありますが、その場合、バージョン履歴やコメントが失われる可能性があります。
1 vote -
Enable selecting files stored in Box directly in File Requests
Currently, file request links only allow you to upload files from local folders.
This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.
〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。
13 votes -
content headers
When return JSON files in Box (e.g., via API), the content headers show "text/html" or "application/octet-stream" but should be "application/json". This is preventing automation with third party organizations I need to share data with because the content-type header is incorrect.
1 vote -
test flow
testing flow
1 vote -
Account being deactivated
Hi, my colleague's account is deactivated, and we cannot re-add her in our shared folder.
Please can you help with this?1 vote -
Request for Additional Configurable Shared Link Types
Currently, there are three types of Shared Links: [People with the link, people in your company, and people in this folder], but I’d like to see more granular options.
I’d like a feature that allows me to specify a domain for internal users so that only users from that domain can access the folder.タイトル：
設定可能な共有リンクの種類を増やしてほしい
本文：
現在の共有リンクは[リンクを知っている全員、会社のユーザー、このフォルダ内のユーザー] の3種類ですが、もっと細分化してほしいです。
社内ユーザーのドメインを指定し、そのドメインのみアクセス可能といった機能が欲しいです。1 vote -
Please allow us to change the owner of large folders (containing more than 3 million items)
When deleting an account belonging to a former employee, our standard procedure is to transfer ownership of the user’s content to another user before deleting the account.
However, if a user has a folder containing more than 3 million items, we are unable to delete that user’s account.
We would like to be able to transfer ownership of large folders containing more than 3 million items.タイトル：
300万コンテンツを超える大規模フォルダの所有者変更を可能にしてほしい
本文：
退職者のアカウントを削除する際に、所有していたコンテンツを他のユーザーに所有者変更した後にアカウントを削除する運用を行っています。
しかし、300万コンテンツを超えるフォルダを持っている場合、そのユーザーアカウントを削除できなくなります。
300万コンテンツを超える大規模フォルダの所有者変更を可能にしてほしいです。1 vote -
video watermarking
Please add additional text size options on the customize watermark menu - the "small" sized text looks fine on an image but appears quite large and obtrusive on a video clip
1 vote
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