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  1. 173 votes

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    Anonymous supported this idea  · 
  2. 29 votes

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    Anonymous commented  · 

    It took Box support 2 days to escalate to an engineer that could give us a simple Alert ID so that we view the alert for a file that was a false positive for malware. Our end user needed this file for a time sensitive report for a client. This needs to addressed!

  3. 12 votes

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