Josephine Conneely
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10 votes
Please help us understand the use case more, as the ability to apply retention is typically not extended to end users.
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9 votes
An error occurred while saving the comment Josephine Conneely
commented
Migrating content that has existing retention policies into Box is difficult and cumbersome. Currently, there is no native functionality to facilitate this process. As a result, significant manual effort is required on behalf of the admin or Box Consulting to remediate and make meaningful sense of the content (and its structure).
Josephine Conneely
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2 votes
This is currently not on the roadmap as we have not heard this request from many other customers. We will consider it in the future if there is increased customer demand.
An error occurred while saving the comment Josephine Conneely
commented
For retention policies that automatically purge content, folder pollution may present a problem to organizations that manage large volumes of work.
Example: Once clients are turned inactive, they are moved from an Indefinite folder to a 6 year retention folder. After 6 years, the contents of the folders are deleted; however, the folders remain within the "Closed Clients" folder, resulting in folder pollution. Additionally, it is possible that the names or descriptions of the folders could contain sensitive information and could be a violation of internal or regulatory requirements.
Currently, users can manually delete these orphaned folders or a script could be run periodically that deletes such folders if no files reside within them.
Ability for end users to be able to create and apply retention policies without needing access to the admin console.