Anonymous
My feedback
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5 votesAnonymous
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3 votesAnonymous
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3 votes
We are not likely to implement this. From a customer experience perspective, it would be difficult to explain to companies not in this situation why another enterprise can enforce different collaboration settings on their users.
Anonymous
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1 vote
Thank you for your feedback. This is not planned for now due to other priorities.
We will evaluate this again with renewed customer demand.
Anonymous
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12 votes
Thanks, this is a great suggestion but not one that is currently on our roadmap. In the mean time, you can consider using Webhooks to get relevant events and make use of a simple transactional email/sms API such as those provided by Twilio/Sendgrid or Amazon SES to send notifications based on those events.
An error occurred while saving the comment Anonymous
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11 votes
An error occurred while saving the comment Anonymous
commented
Agree. We have API integration and also use Box for Salesforce (an official product from Box). In the latter, the service account associated to the integration receives countless email notifications for each time an end user accesses a record within Salesforce.
I've seen some ideas posted here relating to the ability to customize/brand the email notifications (via API). The ideal solution here would be a combination of both (ability to suppress collaboration -- and other -- email notifications, and the ability to customize these system-driven emails).
Anonymous
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I think this is a great idea. Every organization's workflow (and utilization of Box) is different. And with other (CMS) systems, it is usually possible to create workflows & notifications on almost any actions.