Add Ability to Suppress Collaboration Emails via API
At Catalytic, we are deeply integrated with Box and 100% api driven. Currently when creating folders and adding collaborators via API, we are UNABLE to suppress the Box email notification.
This is causing confusions with our users as we are sending a Catalytic Branded email as well.
Agree. We have API integration and also use Box for Salesforce (an official product from Box). In the latter, the service account associated to the integration receives countless email notifications for each time an end user accesses a record within Salesforce.
I've seen some ideas posted here relating to the ability to customize/brand the email notifications (via API). The ideal solution here would be a combination of both (ability to suppress collaboration -- and other -- email notifications, and the ability to customize these system-driven emails).
This is 100% needed to be implemented, as we have the same issue and its not comfortable to use service with a lot of not needed notifications