Anonymous
My feedback
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136 votes
We are working on an improvement here that will correct these file/folder counts, dates within 24 hours and usually much faster, and plan to ship it later this year. This is the first of a few planned improvements.
An error occurred while saving the comment An error occurred while saving the comment Anonymous
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I 100% agree. I have to submit support tickets about 3-4 times per week to have them reset my storage. It seems like such a basic feature for an online storage and file management company to already have working properly. Their automated response is always that the staff is aware of this problem and is a longer-term goal for the team to tackle. The problem is they have been replying this same way for over 5 years!
Anonymous
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55 votes
Additional categorization and prioritization is not currently planned for our Tasks feature at this time. Please continue to leave feedback on use cases for consideration in future planning cycles.
Anonymous
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278 votesAnonymous
supported this idea
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There is a big bug that does not properly count the used storage amount. A support ticket has to be submitted every time to reset this. Can a button be added on the admin account page, that when clicked, it runs the Script to reset the storage count? This would bypass needing a support ticket submitted and the support team running the same script repeatedly.