Anonymous

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  1. 79 votes

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    Anonymous commented  · 

    There is a big bug that does not properly count the used storage amount. A support ticket has to be submitted every time to reset this. Can a button be added on the admin account page, that when clicked, it runs the Script to reset the storage count? This would bypass needing a support ticket submitted and the support team running the same script repeatedly.

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    Anonymous commented  · 

    I 100% agree. I have to submit support tickets about 3-4 times per week to have them reset my storage. It seems like such a basic feature for an online storage and file management company to already have working properly. Their automated response is always that the staff is aware of this problem and is a longer-term goal for the team to tackle. The problem is they have been replying this same way for over 5 years!

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  2. 49 votes

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    3 comments  ·  Help shape the future of Box » Tasks  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 240 votes

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