8 results found
For a closed folder structure, where the primary admin owns all content, Box should give the ability to 1) disable shared link expiration notifications for folder owners and 2) enable them specifically for the users that created the shared link to begin with.
Even if the former will not be changed, the latter behavior would be important for a closed folder structure.28 votes
This is currently not planned but we will re-evaluate priorities in Q3/Q4 of FY23
How do I talk/call or chat with someone from box.com?1 vote
Hi there. Please contact our Product Support team here: https://support.box.com/hc/en-us/requests/new
- the from field
- the colors
- any logo
- the signature
Thank you for this feedback. We currently do not have plans to expand custom branding to all emails. We will post updates to this thread if that changes in the future.
We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.3 votes
Provide the ability to set automated email notifications based on values entered into folder/file metadata.
For example, 'send a reminder email to X people X days prior to the date entered in the 'lease expiration' metadata field on a file.11 votes
Due to competing priorities, we have not planned to work on this feature on our immediate timeline.
When using the Box's Email Shared Link, there is no bounce back email or there is no way to track or reply to the email (the address has the name of the sender with a Box no reply email address).
Request: Have email of the sender instead of the no reply box email address10 votes
User would like to be able to upload a file and have a notification sent to anyone who downloaded the file.1 vote
Currently, the email that users receive when a collaborator's access to a folder they own is expiring soon does not provide any relevant links to Box Community documentation explaining collaborator expirations, how to extend them, etc. This creates user confusion as to 1) why the collaborators are expiring, and 2) how to extend the collaborator's access to the folder.2 votes
Thank you for the feedback. While we understand your request and agree that additional information in the email would be valuable, this feature is not on our roadmap at this time. Should that change in a future, we’ll post updates on this thread.
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