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8 results found

  1. Enable shared link expiration notifications for user that enabled the shared link

    For a closed folder structure, where the primary admin owns all content, Box should give the ability to 1) disable shared link expiration notifications for folder owners and 2) enable them specifically for the users that created the shared link to begin with.

    Even if the former will not be changed, the latter behavior would be important for a closed folder structure.

    28 votes

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  2. How do I talk or chat with someone from box.com?

    How do I talk/call or chat with someone from box.com?

    1 vote

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  3. Custom Branding and Customized Email Notifications

    • the from field
    • the colors
    • any logo
    • the signature
    36 votes

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  4. Ability to disable "user added another user to your folder as a collaborator" email notifications.

    We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.

    3 votes

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  5. Automated Email Notifications Based on Metadata Values

    Provide the ability to set automated email notifications based on values entered into folder/file metadata.

    For example, 'send a reminder email to X people X days prior to the date entered in the 'lease expiration' metadata field on a file.

    12 votes

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  6. Ability for Reply to Box Shared Link Emails to be sent directly to sender

    When using the Box's Email Shared Link, there is no bounce back email or there is no way to track or reply to the email (the address has the name of the sender with a Box no reply email address).

    Request: Have email of the sender instead of the no reply box email address

    10 votes

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    not planned  ·  1 comment  ·  Notifications  ·  Admin →
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  7. Upload notifications to users who have previously downloaded files

    User would like to be able to upload a file and have a notification sent to anyone who downloaded the file.

    1 vote

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  8. Collaborator Expiration Email: Provide Link to Relevant Documentation

    Currently, the email that users receive when a collaborator's access to a folder they own is expiring soon does not provide any relevant links to Box Community documentation explaining collaborator expirations, how to extend them, etc. This creates user confusion as to 1) why the collaborators are expiring, and 2) how to extend the collaborator's access to the folder.

    2 votes

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    Thank you for the feedback. While we understand your request and agree that additional information in the email would be valuable, this feature is not on our roadmap at this time. Should that change in a future, we’ll post updates on this thread.

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