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Owen Smith

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  1. 40 votes

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    Owen Smith commented  · 

    This is a big issue for our company as well. We use Box.com internally, but share and collaborate files with clients constantly. If we add a document to a folder we have shared with a client and that client has notification emails turned on, they receive an email with a hyperlink to the document. They click the link and land on Box login page designed for SSO log ins. They don't read all the text and the way the page is designed it looks like there is only a single button to click to log in. The client clicks the button and they are not able to log in because they aren't a managed user requiring SSO. They get SO frustrated by this user experience.

    It would be immensely beneficial to allow orgs to choose what type of sign-in page is used as default. They vast majority of enterprise web based applications out there have a login page that is "consumer friendly" and has either a separate button or a hyperlink that says "Employee? - Click here to Log In" or "Click here to use SSO"

    Please consider allowing organizations some more flexibility around this.

  2. 4 votes

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    Owen Smith supported this idea  · 
  3. 265 votes

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    Owen Smith supported this idea  · 
  4. 15 votes

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    Owen Smith commented  · 

    This option would be very useful for our organization. We have a few box users accounts that are really service accounts and accounts we use for application integrations. We would like these users to be allowed to NOT require SSO. We currently have to switch off "SSO Required" every time we need to log into those accounts because the SSO setup uses our individual user credentials to sign in (regardless if we put in a different username). Another option would be to allow the SSO setting to be set at a profile level. Then we could put service accounts on a separate profile not requiring SSO.

    Owen Smith supported this idea  · 

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