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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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1438 results found

  1. Movable preview screen toolbar

    When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
    If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.

    (日本語)
    プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
    ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
    このツールバーを一時的に隠したり、移動できるようにすれば、
    プレビュー画面がより見やすくなると思うので、改善を希望します。

    42 votes

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    researching  ·  0 comments  ·  Web App  ·  Admin →
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  2. We would like the "Share" UI for web collaboration to be improved.

    Currently, the options for inviting users and generating a shared link are on the same screen, which can be confusing for users.

    Please separate the invitation and shared link issuance into clearly distinct screens.

    Webからコラボレーションする際の「共有」のUIを改善して欲しい

    招待と共有リンクが同じ画面のため、ユーザーが混乱しやすいです。
    招待と共有リンクの発行をはっきりと区別した画面にして欲しいです。

    11 votes

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  3. Cannot move files within Box when the file version is large

    We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
    ===
    ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。

    4 votes

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  4. Improved LFO operation stability

    There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
    ===
    LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。

    4 votes

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  5. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants…

    4 votes

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  6. Automatic Approval Removal When Deleting Apps

    Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.

    We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.

    If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.

    アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
    JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
    もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。

    3 votes

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  7. Deleted Shared Link Lookup Tool

    In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35982223-shared-link-lookup-tool

    13 votes

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  8. The ability to merge PDFs in Box

    We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.

    Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide

    3 votes

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  9. Cannot select text in Box preview screen

    When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
    ===
    ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。

    3 votes

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  10. Regarding Preview of msg Files Stored on Box

    I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
    ===
    msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。

    3 votes

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  11. Change the wording in the log in / Homepage

    Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.

    33 votes

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    researching  ·  7 comments  ·  Web App  ·  Admin →
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  12. Request to Enable Start Time Configuration for Shared Link Validity

    I would like the ability to configure the start date and time for a shared link’s validity period.
    For example, a shared link would become active and accessible 60 minutes after it is created.
    This feature would help prevent issues caused by misconfigured shared link permissions or sending a shared link to the wrong recipient.

    1 vote

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  13. Controlling Public Link Creation and Scope on a Per-Folder Basis

    In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
    While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:

    ・For each folder, configure whether public links can be created for the files in that folder
    ・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)

    Reason: As part of…

    2 votes

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  14. Change default sidebar view

    Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.

    1 vote

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  15. Users should know what they are exposing outside

    Is it possible to have a simple page accessible by a user, to get :
    - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
    - and old outside collaborations (with Box accounts needed)
    ?

    A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
    It is a breach of security, exposing data outside of our company without knowing it (unless we dig…

    5 votes

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  16. Online Collaboration Breaks Functionality

    If you accidentally open any file in online Microsoft office, you can no longer delete the file or open it locally because it will be forever stuck in "online collaboration mode". This is MADDENING behavior because the only apparent way to undo this is to copy the original file to another folder and delete the original folder with the original document that is now locked in document purgatory. Box should NEVER lose ownership of the file, even if its opened in online MS office.

    1 vote

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  17. Request for an Invitation Method to Enable Collaboration for All Tenant Users

    We would like a way to invite all users in the tenant to collaborate.

    Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.

    テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
    現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。

    1 vote

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  18. Cannot permanently delete a file with a retention policy before its expiration date (immediately)

    Please enable immediate deletion for files that have a retention policy set for a specific period.

    Additionally, there is an issue where files remain accessible via shared links until the retention policy period expires, so we would like to request implementation of a feature that disables shared links for items that meet specific conditions.
    ===
    特定期間のリテンションポリシーが設定されたファイルに対し、即時削除が行なえるようにしてください。
    また、リテンションポリシーの期間満了までの間、共有リンクからアクセスできてしまう問題が発生していますので、特定の条件をもとに条件を満たしたアイテムの共有リンクを無効化する機能の実装を希望します。

    2 votes

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  19. Make it more clear to a user when they invite a company domain that does not have a Box account

    Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

    The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…

    1 vote

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  20. Sort files by real number in filename

    In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like

    1.
    2.
    10.

    On Box web files are listed incorrectly like

    1.
    10.
    2.

    1 vote

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