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23 results found

  1. Increase maximum file size beyond 32GB

    Requests to extend maximum single file upload size beyond 32GB. Please comment with use cases and file size limit of request.

    338 votes
  2. Incident report on Box status page

    We would like you to disclose the cause of incident and the issue handling as much as possible on the status page. Information about the incident is already posted on the status site but we want more details such as the cause and any changes made to prevent future issues.

    2 votes
  3. 4 votes
  4. "Move Owned Items" API call fails for users with a large amount of content.

    We aim to fully automate the deprovisioning of users using Box Platform. This normally involves transferring content the user owned to their manager or another service account. For users who own large amounts of content this is challenging (even via the UI), and not possible at all using API.

    6 votes
  5. Ability to delete Metadata Templates

    Customers want to be able to delete metadata templates.

    10 votes
    delivered  ·  katielee responded

    This is available in the API. Still working on bringing this capability in to the admin experience!

  6. Unable to Retrieve Collaborator Email Address for a non-Registered Collaborator

    From the Developer:

    Steps to reproduce:
    1) Create a collaboration to a folder with email, that not already registered in Box.com.
    2) Create a request via Java SDK to get collaborations from this folder. Response like this will be returned:
    {"totalcount":1,"entries":[
    {"type":"collaboration",
    "id":"987654321",
    "created
    by":{"type":"user","id":"23421234","name":"xxx","login":"xxx@xxx.xxx"},
    "createdat":"2016-09-05T07:18:42-07:00",
    "modified
    at":"2016-09-05T07:18:42-07:00",
    "expiresat":null,
    "status":"pending",
    "accessible
    by":null,
    "role":"editor",
    "acknowledgedat":null,
    "item":{"type":"folder","id":"123456","sequence
    id":"0","etag":"0","name":"FolderToCollaborate"}}
    ]}
    'AccessibleBy' is null. So we don't receive an information about collaboration, for example email. But if user with this email registered in box, we receive information about it, like this:
    ...
    "status":"accepted",
    "accessible_by":{"type":"user","id":"1233445678","name":"Yyy .","login":"yyy@yyy.yyy"},
    "role":"viewer", …

    8 votes
  7. Disable 'Upload via Email' Admin Setting Globally

    Currently, the 'Upload via Email' setting (that's shown on the Folder Settings page) is always enabled, and admins have no way of disabling this setting globally in their instance.

    REQUEST: Add a new option to Admin Console -> Enterprise Settings -> Security -> Uploads that gives Admins the ability to disable this setting/option globally.

    9 votes
  8. Bulk Download Speed Increase

    We're attempting to download files over 10 GB using the bulk download feature but it is taking longer than it would take if they were to download each file individually. It appears we are hitting a limit to which the bulk download feature is actually improving their speeds.

    9 votes

    Hi! Throughout last year we've thoroughly improved our Zip download capability stability and performance which you should already experience especially with larger bulk downloads.


    I'll also take this chance to remind that the functionality has a functional limit of 100k files in an archive or 150GB maximum archive size and recommended values of 10k files or 25GB total Zip size that reflect the natural implications of the way Zip archive is being streamed to customers.


    Feel free to post questions and comments, we're here to help.

    Thank you!

  9. Zip Files File Viewer

    Request: Viewer to just show the files that are part of the zip.

    Hope that makes sense.

    3 votes
  10. 0 votes
    delivered  ·  amin responded

    This is available today via the Box chunked upload APIs.

  11. 0 votes
  12. 0 votes
  13. An administrator or application, with appropriate permission, should be able to make any arbitrary API call

    An administrator or application, with appropriate permission, should be able to make any arbitrary API call (subject to enterprise setting restrictions) for any object or user in the Box enterprise. As an example, forcing a developer to find a folder, collaborate the running user (often using an as-user call on behalf of the folder owner), uploading a file, and then remove that running user is complicated, error prone, and wasteful.

    In ECM or platform scenarios in which a large number of files are created, they are often referenced by an id value, rather than something mutable like a name or…

    0 votes
    delivered  ·  crajan responded

    Large Folder support will simplify the architecture. You still will need to collab the service account into the content.

  14. 0 votes
  15. Data Center in Britain

    Capturing a request for additional data center locations

    0 votes
  16. 0 votes
  17. 17 votes
  18. 1 vote
    delivered  ·  Anonymous responded

    We updated the API recently to allow extending collaborations.

  19. 1 vote
  20. "Move User's Folder" - Add Unique Value (Email) to Name of Newly-Created Folder

    When using the 'Move User's Folder' API call, Box will automatically move all the specified user's owned content into a newly-created folder in the target location named "[DisplayName]'s Files and Folders". The issue is that in large organizations, displaynames are not unique at all, which makes these folders hard to identify.

    REQUEST: Add email address (which is a unique identifier in most organizations) to the name of the automatically-created folder to make the name something like: "[DisplayName] ([emailaddress])'s Files and Folders"

    2 votes
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