Increase maximum file size beyond 32GB
Requests to extend maximum single file upload size beyond 32GB. Please comment with use cases and file size limit of request.
Thank you for your suggestion! Our Product Team will review your use case and comments and reply back within 1-2 months. Continue to share your comments on this suggestion.
Curt Varner commented
Partner integrations and APIs are no doubt cool, but what I really want, and it is shameful that Box does not provide... is a way to upload large (like 10s of GB) to Box.
But you can use Box Drive! No, Box Drive does not work well for this, even using rsync in a Cygwin window (so I have some sort of sane logging/progress) - because doing so simply fills up the Box Drive cache, which fills up my drive, and leads to long periods of waiting for the sync to finish so I can logout of Box Drive (which the only way to clear the Box Drive cache).
But you can use the APIs! No, you can't. I wrote a perl program that would crawl a directory tree, and recreate the tree in Box, but upload a single zip file for each directory. Because I want it to finish this century, it spawns up to 4 worker threads which creates the zip file for a directory and then uploads it to Box via ftps (via curl, exactly like the Box API documentation.) Except Box changed something in the past 12 months, and now there is a race condition when processing ftps uploads that leads to the creation of duplicate directory path names, and where the files actually end up is random. You can read all about it in Support Case #2209867. (Which I closed, because it's clear Box isn't going to fix it).
But what about paying Box to help upload files? Uh no? I'm already paying plenty of money to have a cloud file service. And talking to my sales rep, there are time limits which I may not (and should not) have to adhere to.
It's simple. Box Migration Tool - pick a Source folder on the machine, and a Target folder within your Box drive. Then press Go. I don't even have really high expectations for performance. As long as it bypasses Box Drive and it's cache problems and can upload 250GB/day I don't really care.
Have a customer with a need to upload large design files that can be up to 100GB and greater. DropBox recently released a 100GB support feature. We have a very differentiated product when it comes to storing sensitive customer IP and sharing it externally, but we should acknowledge that storing large files is needed for these applications.
Need the ability to upload larger files. Crucial for data storage of video content.
I have been testing several cloud storage solutions recently and was almost sold to box. Unfortunately the surprisingly low 5GB limit per file is the only reason I eventually won't go with box. It's just not viable for my business.
Anthony Shriver commented
Also checking in on any progress on this request? We (higher-ed) have many of our clients who sore/manage files over 15Gb.
We have had to resort to telling our clients to use their Google drive to store files over 15Gb, and that's less than ideal for us, and I assume Box, as well.
Please increase the file upload limit. 5GB is too low for video media users
I'm a researcher and my data files are usually in the 15-30GB size range. I work using multiple computers, between the one for the data acquisition, the one for data analysis and the one for making presentations/reports. Would be awesome if Box could upgrade to 32GB!
Cole Richard commented
Dear Box Product Team,
I understand that you may have concerns about upgrading your “entire” infrastructure to handle the management of “very” large files. But, there are a lot of enterprise users that really have a legit need that you cannot currently handle. Many users need to transfer large files (50GB to 500GB per file size). To start, maybe provide a “separate” service that will allow for this, so you will only have to provide the service for people who specifically ask for it. You could even dumb down the offering for these types of files, since it is highly unlikely that people will want to “collaborate” on files of this size, it would be focused on a method for “transferring” these files between people.
How about “Box Transfer” that will handle Very large files, with Limited feature-set, and the good news is you can use some of your “older” infrastructure to facilitate this, due to smaller overall load requirements. Also, it wouldn’t interfere with the other “box” solution.
Jose V. commented
Checking in on any progress on this request. We have media files that are around 100G.
talal alanazi commented
As we continuously doing video production in 4K RAW format we always facing issues uploading large file ( 100 plus GBs)
We need to have this feature enabled compared to other competitors.
I exceed at 32GB for videos and data sets I work with. Google Drive at allows you to upload 5TB file sizes. Box really should lift the artificial low limit and to stay more competitive with other storage providers.
Sascha Picchiantano commented
This needs to be implemented on all Box plans, not just enterprise. It's such an essential feature that I can't really wrap my head around the fact that Box still has ridiculous limits in place.
Adam Slohn commented
Need at least 100 GB file sizes for VFX 3D Asset models and scans. Would be great if this could be coupled with Aspera or other accelerated file upload capability.
Edward Huels commented
It is common in the construction industry for building scans to produce point cloud data files that are well over the 32GB limit.
Kim Duey commented
As an event management agency, among all the other types of video work that we produce for an event that are in the 100s of GB range, we record all types of event experiences , such as keynotes, breakout sessions. We are required by our clients to retain, for a specified amount of time, copies of these recordings which can be in the 2-5Tb range.
Shinnosuke Yoshida commented
I find that many M&E clients need to share files over 32GB globally.(Edited by admin)
Hiroaki Kirihara commented
Have came across with few large broadcasting and entertainment companies asking for the size to be 64GB to 100GB, 1) as 2 hour 4K video file could become 40-60GB and 2) to match with other competitor.
Alex Nichols-Vinueza commented
National Cancer Institute is needing to share files anywhere from 50-100GB and it's increasingly critical to their research development efforts.
Alex Nichols-Vinueza commented
NASA is regularly running into this issue and needing to send 100GB files as part of its research (mainly video)
Salim Odero commented
Have come across this requirement again with a large media and entertainment company needing to support 4K video content for their first run productions. Content could range from 20-50GB in size and customer has asked why Box cannot support this while competitors like Dropbox do.