Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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81 results found
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Support External Users in Box Groups
Currently only Managed Users can be added to Groups in Box.
This request is to allow both Managed and (NEW) External Users to be added as members of Groups to easier bulk collaborator management.
423 votes -
Collaborations Report: Add Folder Filter
My customer would like to filter down to a specific parent folder and see a report on all collaborators on that root folder and all child folders below. Right now the Collaborations report shows ALL folders which takes a long time to run and requires filtering after the report is run. Ideally we could filter to the correct folder at the beginning.
188 votes -
Combine Executed Signed Docs and Signature Log
Currently, when you send a document to be signed, the signed executed document and signature log are saved as separate files. It would be nice if the signed doc and signature log were one document and saved as an updated version of the original document. Currently, it turns 1 document into 3 documents, and clutters up the folders.
156 votes -
Fix file/folder size, counts, dates and storage
I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.
This is a problem that's been around for at least 1.5 years.
Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we…
143 votesWe are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.
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Dynamically name signed documents based on metadata: signer's full name, company, email and others
When there are documents in the same folder or templates that are repeatably signed with the same name (Ready Sign Link, Batch Send), Box Sign adds a number and () to the filename to note the different/unique files.
There needs to be a better way to name the files - perhaps using metadata or using the unique id of the sign request. And then all files - signed docs and signed log would be renamed with the same name. Otherwise it's very hard to tell files apart when they all have the same name with just a number and ()…
139 votes -
Preview .msg / .eml in Box
Ability to preview .msg and .eml files in Box natively.
135 votes -
Templates - Restrict Templates to Specific Users/Groups and/or Folder Structures
Metadata templates are currently global across an entire EID. This does not scale well for large organizations with 50,000, 100,000 or more than 200,000 users.
This request is to add 'scope' parameters to Metadata Templates such that a specific template can be restricted to...
1. A specific set of users
2. A specific set of Groups
3. A specific Folder structure112 votesThis is on 2026 roadmap, and is under development.
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Fields filled out become metadata
Box Sign - Fields filled out become metadata
96 votes -
Sort search results alphabetically
AS A Box User
I WANT to be able to sort search results alphabetically (currently relevance and updated are the only sort options)
SO THAT I have more options for sorting search results to locate the files and folders I am looking for88 votes -
Box Hubs Inherited Permissions
The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.
85 votesThis feature is on our roadmap.
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I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
82 votes -
Box Relay variable support
Could we have a variable for approvers Instead of harcoding them to a relay?
For example, if a document contained a metadata field for approver and it was populated with a user, could we use that metadata as a variable for the approval step of the relay workflow?
82 votesThis is still on the roadmap.
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"File Request Link" report similar to the "Shared Link" report
Would like Org level report on what folders have "File Request Links" very similar to the "Shared Link" report. We need to report on what folders are shared publicly.
78 votesWe are creating a file request dashboard for Admins to manage their enterprise’s FR links.
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Save external contacts used regularly as recipients
This is where users have their own contact list with email addresses and want to use these regularly in unique documents rather than templates. The request is to import and maintain these so they can be easily looked up when adding the signers to send a document to.
76 votes -
Add hardware token security for 2FA
Yubikeys and similar devices allow for hardware token security and are highly recommended. We want to implement it across devices (ipad, iphone, android, MacOS, Windows) and this must include Box
SMS 2 factor is considered very hackable and has been hacked many times.
How can we use Yubikeys with Box.com ? What are your plans on this?75 votesSupport for FIDO2/WebAuthn security key for authentication into Box is currently in development
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Ability to restrict Box Sign to internal use only
[Request contents]
Please add the ability to restrict recipients to Box Sign "options".
I would like the scope of restrictions to be selectable only by internal users and invited users, similar to shared links.[Background]
If you restrict Box Sign to internal use only, security incidents may occur without the above features.(Japanese)
[リクエスト内容]
Box Signの"オプション"に受信者を制限する機能を追加してほしい。
制限する範囲は、共有リンクと同様に社内ユーザーと招待されたユーザのみが選択できるようにしてほしい。[背景]
Box Signを社内利用のみに制限している場合、上記の機能がない場合セキュリティインシデントが発生する可能性があるため。70 votes -
Rotate/Zoom PDF within Preview
Similar to image types (e.g., jpg, png, etc.) where can rotate within the Document Viewer, be able to rotate pdf within Document Viewer in Box. Reason being, sometimes images are embedded within pdf to which may need to rotate to get a better view of.
69 votes -
Pop-up message when unintentionally shifting folders
It is strongly needed to have a pop-up message with Box Drive and Box Sync that allows the user to stop an unintentional shift of folders or files.
67 votesWe’re currently working on releasing this feature and expect to include updates in upcoming releases.
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Add a threaded ‘Reply’ button to comments and @mentions
When you are @mentioned, replying to the sender with @mention requires many clicks. It would be simpler to be able to reply to the sender in one click (i.e. add a comment with sender already @mentioned)
66 votesUpdate: Threaded Replies on on the roadmap for Q4FY26
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Box search function will not search pdf documents I have personally OCR'd using Adobe.
Box search function will not search pdf documents I have personally OCR'd using Adobe. Please advise.
65 votes
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