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← Customer Feedback for Box

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14 results found

  1. Need Tags in Mac Finder to be Supported in Box Drive

    85 votes

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    under consideration  ·  32 comments  ·  Help shape the future of Box » Box Drive  ·  Admin →
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    Anonymous commented  · 

    I think at Box they have no clue at all about how frustrating it is to lose functionality in an app.
    Starting to look for alternatives. But at Box they know very well that it is not easy to change an app used by 20+ people. That is what they are counting on ...
    So sad to see this happen in a company I really believed in for years.
    Hendrik Roos

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Up till now I was able to use Box in a way that I could use MacOS Finder tags with colours to make a personal planning for my work.
    Apparently that is no longer possible with Box Drive (2.23 and 2.24).
    This is a major set back for my use of Box.
    Why is this no longer possible?

    Response from Box:
    Thank you for reaching Box Product Support. Allow me to assist you from here.
    As per the Finder Tags, Box doesn't have the control over this feature. Please reach out to Apple for further assistance,
    Mark

    Went trough a lot of discussions with Apple support, and their response was that the issue lies with Box drive...

    What is really happening here ?

    An error occurred while saving the comment
    Anonymous commented  · 

    I used to have this feature in Mac Finder and Box Drive for years without a problem. Why is this taking so long to fix this ?

    An error occurred while saving the comment
    Anonymous commented  · 

    Added a comment to support this request, but it disappeared...

  2. Jump to the same path on Box Drive directly from Box Web

    149 votes

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    14 comments  ·  Help shape the future of Box » Box Drive  ·  Admin →
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    Anonymous supported this idea  · 

  3. Box Drive: Change cache location

    333 votes

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    under consideration  ·  122 comments  ·  Help shape the future of Box » Box Drive  ·  Admin →
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    Anonymous supported this idea  · 

  4. Search for Box Drive content from Explorer/Finder Search

    332 votes

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    83 comments  ·  Help shape the future of Box » Box Drive  ·  Admin →
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    not planned  ·  Anonymous responded

    We are currently not planning to implement this feature and will continue to prevent all Box Drive results from appearing in Explorer/Finder searches.

    Box Drive does not download the all of the metadata (File name, folder structure, etc.) of your Box content. Instead, it is downloaded on demand and then evicted when it is no longer relevant. This eviction process is not visible to users and it is not easily predictable. This would cause the search results in Explorer/Finder to be inconsistent for users – sometimes they would find a file and other times they may not if the metadata and file were evicted.

    We have chosen not to download all of the metadata (and then keep it up to date with changes) as this can result in a large performance, storage and bandwidth tax which is not scalable – especially in environments where users interface with millions of files/folders.

    …

    Anonymous supported this idea  · 

  5. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

    8 votes

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    1 comment  ·  Help shape the future of Box » Box Drive  ·  Admin →
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    Anonymous supported this idea  · 

  6. MAC OS Spotlight search for Box Drive

    16 votes

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    4 comments  ·  Help shape the future of Box » Desktop  ·  Admin →
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    Anonymous supported this idea  · 

  7. Tags and comments in Box Drive

    13 votes

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    1 comment  ·  Help shape the future of Box » Box Drive  ·  Admin →
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    Anonymous supported this idea  · 

  8. merge box capture into box drive

    2 votes

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    0 comments  ·  Help shape the future of Box » Mobile  ·  Admin →
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  9. Integrate iOS 9 PDF Markup feature with Box iOS app and/or Capture app

    2 votes

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    0 comments  ·  Help shape the future of Box » Mobile  ·  Admin →
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    not planned  ·  tosin responded

    We will consider supporting Box annotations as those will remain with the document across all Box services.

    Anonymous supported this idea  · 

  10. Reduce file sizes with BOX capture

    3 votes

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    0 comments  ·  Help shape the future of Box » Mobile  ·  Admin →
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    Anonymous supported this idea  · 

  11. Show Gridline in Capture app.

    3 votes

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    0 comments  ·  Help shape the future of Box » Mobile  ·  Admin →
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    Anonymous supported this idea  · 

  12. Ability to PAUSE during an audio recording in BOX CAPTURE

    5 votes

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    0 comments  ·  Help shape the future of Box » Box Tools  ·  Admin →
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  13. Ability to choose a timestamp on the photo itself when taken.

    6 votes

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    0 comments  ·  Help shape the future of Box » Mobile  ·  Admin →
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    not planned  ·  tosin responded

    Thank you for your suggestion! This is not currently planned. We will review this given additional customer demand and use cases.

    Anonymous supported this idea  · 

  14. Box Capture enhancements

    9 votes

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    0 comments  ·  Help shape the future of Box » Mobile  ·  Admin →
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    Anonymous supported this idea  · 

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