Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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109 results found
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ability to select a source folder and have the outcome automatically include all subfolders
In Box Automate, I created a custom extract agent and selected a source folder. However, after reviewing the run history, I noticed that only the files in the top-level source folder are processed, while files in subfolders are ignored. I would like the ability to select a source folder and have the agent automatically include all subfolders within it or give you the option to include them.
We currently have a couple scenarios where we would like to run extraction on existing files and folders in a parent folder retroactively, not just new uploads.
Thank you, and please let me…
3 votes -
Zones assigned on folder instead of user
Hi Team,
I have a customer who is interested in folder level zones assignment instead of folder owner. They are currently using the service accounts for each zones and sharing the content that way but customer ideally wants it to be folder based (ie. one user to have folders associated with different zones since their lawyers work with content across multiple regions).Is there perhaps something coming to the roadmap?
1 voteInteresting idea! Will investigate the idea and provide an update within 3 months.
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AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
16 votes -
Create API's for Box Forms to automate field completion.
Create API's for Box Forms so that customers can set them up to have certain fields auto populated. For example, if a user/student is logged into a system and needs to fill out a Form, they want to auto-populate the information that is available via SSO for example. So when user/student opened the form the Name, Email, Departement, etc fields could be auto -populated.
1 vote -
Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)
Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.
Background / Use Case
Customer is using Box Relay + Box Forms as part of internal project workflows:Workflow trigger: Form submission (Relay)
Outcome: e.g., DocGen or other internal automation
They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.
Today, the Form sharing model…
10 votes -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Forms API
Retrieval of Box Forms submissions via an API endpoint
6 votes -
Create JSON file from Form
It would be very helpful to have the option to create a JSON file from the fields in a form to be used in a Doc Gen template. This would save us much time and frustration vs. manually creating the JSON.
2 votes -
Enable Box AI API for Specific Users or Groups
Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.
However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.
Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or…
18 votes -
Box Shield MIP Integration with GCC High
For customers with GCC High environments (Microsoft), Purview is not currently able to be integrated using the Box Shield integration (as it can be with the commercial version of Purview) to map the MIP Sensitivity labels with Box Shield's classification labels. We would like to see Box Shield to be able to integrate with Purview when it lives in Microsoft's non-commercial environments, including GCC High and DOD.
39 votes -
Can we get the ability to set which agent is the default agent per hub?
It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.
21 votes -
Allow further restrictions on who can view/submit a Box Form
Right now Box Form submissions allow all (anonymous) or any logged in Box user to view/submit them. It would be useful to be able to further restrict these form links in manners similar to shared links. There are many times that a workflow driven by a form would be internal to a specific company and hence options like only users of xyz enterprise would be nice to minimize the risk of any data being shared externally from form questions and/or outside entities entering data into the form.
1 vote -
In Doc Gen
In Doc Gen I would like to be able to conditionally display an item in a list of items based on evaluation of an item property value or values using the standard evaluation rules. For example,
{{tablerow contact in case.contacts}}
{{if contact.includeContact == "Yes"}}
Dear {{contact.firstName}} {{contact.lastName}}
{{endIf}}
{{endtablerow}}4 votes -
New shortcuts to AI in Box Notes
A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
It is a small thing, but it is troublesome, so I would like you to change the specification.
Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
Idea 2: Change the shortcut to something else instead…21 votes -
Request for UI improvement of Box AI for Hubs
Content: Currently, in Box AI for Hubs responses, sharing reference materials is displayed as a number, which requires a click each time and makes the display difficult to understand.
We would like to request improvements to make it easier to access reference materials, such as by changing the subject line instead of the number.件名：Box AI for HubsのUI改善要望
内容：現在Box AI for Hubsの回答で参考資料の共有は番号で表示される為、都度クリックが必要となり、表示がわかりにくいです。
番号ではなく件名等へ変更する等、参考資料をわかりやすくアクセスできるよう機能改善要望をします。3 votes -
Request for Improvement of BOX Drive Proxy Server Authentication Response Function
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able…
117 votes -
Increased Character Limit - Box Forms
Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.
13 votes -
Movable preview screen toolbar
When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.（日本語）
プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
このツールバーを一時的に隠したり、移動できるようにすれば、
プレビュー画面がより見やすくなると思うので、改善を希望します。47 votes -
Allow Box AI summaries to display by default when a file is opened or selected
It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
Currently, users must manually trigger the AI to see summaries.
For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.4 votes -
Form line breaks cannot be output in Doc Gen.
Box Form are filled with medium- to long-form text and may contain line breaks, but they cannot be output to Box Doc Gen.
1 vote
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