Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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57 results found
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Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
42 votes -
Reverse Image Search
Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.
63 votes -
Default Search Everywhere
While I understand the need to search only in a folder, my company uses the search everywhere function way more.
Is there a way to make the search "everywhere" option the default instead of search "only in this folder"? It slows us down so much right now having to switch it to find a different folder without going back to the home page, or switching the search feature.
104 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
35 votes -
Exclude Specific Content from Box AI
As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.
71 votes -
Malware Scan - Record Scan Status
Admins want the ability to check if a file has been scanned by Box Shield for malware
24 votes -
Using public Beta for Folder Insights with Editor permissions
Most users who need Folder Insights are editors.
Also, invitations are often restricted for security reasons.
I would like to see Folder Insights and reports downloadable even for invite-restricted editors.-in Japanese-
フォルダインサイトを必要としているユーザーの多くは編集者権限であり、
またセキュリティ上の理由から招待を制限されていることが多い。
招待制限されている編集者権限でもフォルダインサイトの閲覧とレポートのダウンロードができるようにしてほしい。31 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。56 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
81 votes -
Execute Relay against document in App view
As a user, I'd like to be able to assign a manual start Relay workflow to a Box App view so that I can trigger a workflow against a document by clicking a button e.g. specify initial approver and then execute workflow
3 votes -
Multiple Metadata Template Search Views
Allow Search Views to be built that search across more than one metadata template so that queries and conditions across metadata attributes from multiple templates can be used all in one view.
9 votes -
Ability to invite external unmanaged users into Box Apps
We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.
Use Case Example:
A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.7 votes -
Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser
Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.
We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
Microsoft Office Coauthoring Basics] via a browser is also disabled.
Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
Errors in opening the file in the browser cause confusion for the user.
Also, please add the following explanation to the Access Policy Settings…30 votes -
A user with folder owner or co-owner privileges outputs a “Collaboration Report”.
Currently, only administrators can output the "Collaborations Report" .
In order to see who is collaborating, we want to allow users with folder owner or co-owner privileges can output a "Collaborations Report" for the appropriate folder.
(in Japanese)
【フォルダ所有者または共同所有者の権限を持つユーザーが、「コラボレーションレポート」を出力する】現在、「コラボレーションレポート」を出力できるのは管理者のみです。
誰がコラボレーションされているか確認するために、フォルダの所有者（共同所有者）権限をもつユーザーが、対象のフォルダやファイルの「コラボレーションレポート」を出力できるようにしたいです。
33 votes -
Box Apps in SalesForce
Requirement for Box Apps in the Salesforce embed experience. Use case: Bankers interact with Box via Salesforce & Drive; with a working use case of legal document management, we would require bankers to view apps dashboards via salesforce
3 votes -
Embed forms in Hubs
It would be good to be able to embed a simple form into a Hub to allow users to post a question or provide feedback directly in a Hub (for example, "I can't find information on X - can you please include it in the hub?")
11 voteswe are researching into this feature. We will get back to you!
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Content owners to be searchable even if they own more than 1 million items
Currently, Box's search function becomes unstable when the owner of the content you want to check owns more than 1 million pieces of content,
making it impossible to hit the file correctly. It takes a huge amount of time to check the number of contents of the owner of the content to be confirmed each time in order to perform a file search correctly,
which affects business operations. Please improve the search function so that it can be used correctly even if the content you want to check has more than 1 million owners(日本語)
現在Boxの検索機能は確認されたいコンテンツの所有者が100万コンテンツ以上所有している場合、ファイル検索の動作が不安定になり正常にヒットできません。
正しくファイル検索を行う為に確認されたいコンテンツの所有者のコンテンツ数を都度確認するのは膨大な時間がかかり業務に影響がございます。
確認されたいコンテンツの所有者が100万以上所有されていても正しく検索機能が使えるよう機能改善をお願いします。41 votes -
Setting Folder Autodelete via API
The automatic deletion date of a folder can be set from the web screen, but it seems that it cannot be set from the API.
Could you please provide the ability to set this date from the API?
We have a process that automatically creates thousands of folders using the API, but since it is not possible to set an automatic deletion date, a large number of past folders will continue to remain.
54 votes -
Want to be able to specify the number of times each user uses BoxAI
Want to be able to specify the number of times each user uses BoxAI
Box AI can currently limit the number of users who use it, but it is not possible to limit the number of times it can be used.
This is very inconvenient. I would like to be able to specify users who can only use Box AI up to 20 times, or specify users who can use Box AI more than 20 times.BoxAIのユーザーごとの利用回数を指定できるようにしたい
Box AIは、現状利用するユーザーを制限することはできますが、利用回数を制限することが出来ません。
これは非常に不便です。20回までしかBox AIを利用出来ないユーザーを指定、または20回以上利用出来るユーザーを指定出来るようにしたいです。43 votes -
Exclude file movement in Box Drive from Box shield's anomalous download detection
When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.In Japanese：
Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。28 votesThe Box Shield Product team is researching the ask.
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