Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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86 results found
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1 vote
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Support External Users in Box Groups
Currently only Managed Users can be added to Groups in Box.
This request is to allow both Managed and (NEW) External Users to be added as members of Groups to easier bulk collaborator management.
425 votes -
Templates - Restrict Templates to Specific Users/Groups and/or Folder Structures
Metadata templates are currently global across an entire EID. This does not scale well for large organizations with 50,000, 100,000 or more than 200,000 users.
This request is to add 'scope' parameters to Metadata Templates such that a specific template can be restricted to...
1. A specific set of users
2. A specific set of Groups
3. A specific Folder structure113 votesThis is on 2026 roadmap, and is under development.
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Option to request access to a folder
Request: If an external or internal user is forwarded a Box folder invite and they are not a current collaborator, they should have a mechanism to request the access and such request should automatically go to folder Owner/Co-owner for approval or decline. This should be done in a way that does not display or communicate the folder owners name.
Rationale: We have many external users that are part of large teams. Adding all (and maintaining) in the team is not feasible. These external users often forward the folder invites.
53 votes -
Periodic replication of Sandbox environment with Production settings/folder structure
As we become more complex with usage of Box, we maintain Sandbox environments and are using it to test Governance Policies, integrations, and more.
Other SaaS providers (e.g., Workday) will push a replication of Configuration Settings (with an option for the customer to not replicate) from the Production to Sandbox environment. This helps keep the two in sync.
It would also be enormously beneficial if the folder structure and dummy users (not content) could be replicated into the sandbox environment for a better sense of how changes will affect Production.
15 votesWe are planning to bring gradually mirroring of Production/Parent EID setting, content and metadata templates to Sandboxes. This is planned as a incremental development across FY27 and FY28.
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Request to increase item count per folder limit
We would like to be able to add more than 15,000 items per folder. We are working with multi-level folders structures within our environment and anticipate having more than 15,000 items within the first level of their subfolders.
8 votesWe have an internal initiative to scale up this and several other metrics. And we have made significant progress in terms of the number of items that can be stored in a Folder. I am happy to report that our research have shown that our infrastructure can easily scale up to 1 Billion items in a single Folder.
Since this initiative is underway, we are in the process of understanding how such a scale impacts the usability of our first party applications that sits on top of our platform. However, accessing such large number of items on a single folder via our APIs should be straightforward.
Disclaimer: We are not yet committing that such scale limits will be available to all pricing tiers.
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