78 results found

1. Box Drive Warning When File Path is too Long

   There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will prevent them from opening the file on the desktop. The update and solution should be to warn the user that upon copying that if they paste the file it will exceed the character limits. Possibly even add that this will prevent opening the document on the desktop, but still can within the browser. This will give the user notice and the ability to cancel the request for good, or go back and change the name before they copy the file so it's within legal limits.

   https://community.box.com/t5/Archived-Articles/Couldn-t-Find-Folder-Path-in-Microsoft-Excel-When-Using-Box/ta-p/51651

   There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will… more

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   not planned  ·  4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Sync alias/shortcut files on Box Drive

   Box Drive currently does not support syncing alias files (I think these are called shortcuts on Windows machine), which is a basic file organization tool. Alternatively, expose the favorites from the box web app on box drive. At present, it's impossible to organize a list of your truly active files while working solely within Box Drive. Seems like making these file types available for syncing would be a simple solution to implement.

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

3. Box Drive Adjust Shared Links

   Content Owners should be able to adjust a shared link setting directly from Box Drive, i.e. change from "People in this Folder" to "People in my Company"

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

4. Color coded shared folders for Box Drive

   Need ability to determine what folders have been shared in Box Drive without having to revert back to the Web UI to verify if Blue/Yellow/Grey etc..

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   11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Hi there,

   This ability is not currently planned but will be revisited in the future. Thanks for sharing your feedback!

5. Show classification of files in Box Drive

   We use Classifications to indicate restrictions on who a file can be shared with, e.g. confidential information supplied by third party that cannot be shared with other parties involved in a project. While classification is displayed within Box, there is no indication of the restriction if the file is accessed through Box Drive which could lead to unauthorized disclosure.

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   5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

6. Box Drive Sync Delay Indicator

   Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an indicator to Box Drive so we can tell if a file is available on Box but not yet reflected in Box Drive?

   Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an… more

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   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

7. Alert notification when moving folders in Box Drive

   When the user move from the folder sharing with collaborators (the folder’s owner is others) to the private folder on Box Drive, it occur an error after a while. I think I want to inform the user prompty before doing that if their operation is wrong.
   Please display an alert like same as operation on web UI before the user try to move folders on Box Drive.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. We currently do not have this planned on our roadmap.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

8. Create Linux client for Box Drive
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   158 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thanks for your feedback. We unfortunately don't have plans to support a Linux client for Box Drive at this time.

9. Sync multiple accounts to Box Drive

   Allow multiple accounts to sync with Box Drive.
   
   Many of us have multiple corporate/personal accounts that require local drive sync'd access.

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   10 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   We’re not planning a ‘fast switch’ option to allow a user to easily switch between 2 different Box accounts on Box Drive while maintaining all cached data. The only option we have now is that users can ‘logout’ of their current account and sign into another account, but the caveat is that this will delete all their local cached data/MFO settings from Box Drive

10. Go directly to the folder in Explorer/Finder

    A one-click solution that takes me from a specific Box location in the web browser to the same location in Windows Explorer on my computer.
    Essentially, the opposite of "View on Box.com" Windows Explorer feature.

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    not planned  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Seamless Sign On - Box Drive

    Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
    - VDI users
    - Hot desk users
    - Students (e.g. lab machines)
    - First time logon for staff allocated devices

    We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

    This has stopped any large scale rollout and we have seen an increased number of requests to enable OneDrive for users who need cloud storage. Our success is measured on user experience and the current box drive client is not helping!

    Like OneDrive, we want the ability for the box drive client to seamlessly sign into box without any user integration at login. This will benefit;
    - VDI users
    - Hot desk users
    - Students (e.g. lab machines)
    - First time logon for staff allocated devices

    We understand this won't work for everybody but we to SSO to box via Azure AD and all of our 7,500 managed devices are joined to both on-premises AD and Azure AD. In fact we're starting have a slow migration to pure Azure AD.

    This has stopped any large scale rollout and we have seen… more

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    not planned  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Force Box Drive to sync status with Box every time file is touched .

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the cloud.

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the… more

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    not planned  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Edit in real time on Box Drive

    Ability to edit a document in real time with another collaborator through Box Drive.

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Box Drive does support co-editing in iWork, but doesn’t support it for any other application type, as it’s dependent on the application vendor.

14. Add separate "status" column to Box Drive application

    Box Drive has a known issue of overlay iconography sometimes not displaying after installed. This is affecting about 10% of our client installs and is an absolute headache and nightmare to resolve without registry updates.

    This is caused due to the Box Drive apps's reliance on the "Image­List_Set­Overlay­Image" function in Windows which has a hard limit of 15 values. Thus Box Drive's icons "compete" with other cloud providers' icons on priority and is totally unsustainable as you are at the mercy of how other cloud providers code their software to take precedence over others in this list (by playing the game of naming their registry key values to sort above others).

    As per this Microsoft article, this limitation is here to stay: https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094

    A way to get around this is to simply use a separate "Status" column (as noted in the article above).

    This change will help to resolve this known issue for with Box Drive.

    Box Drive has a known issue of overlay iconography sometimes not displaying after installed. This is affecting about 10% of our client installs and is an absolute headache and nightmare to resolve without registry updates.

    This is caused due to the Box Drive apps's reliance on the "Image­List_Set­Overlay­Image" function in Windows which has a hard limit of 15 values. Thus Box Drive's icons "compete" with other cloud providers' icons on priority and is totally unsustainable as you are at the mercy of how other cloud providers code their software to take precedence over others in this list (by playing the… more

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    This change would require a shift to a completely new architecture, which is not planned at this time.

15. Box Drive - Add Support for .pst Files

    While .pst files are visible from Box's web client, they are not visible from Box Drive. This results in an inability to connect .pst files from Box to Outlook, and is preventing us from rolling out Box across our enterprise.

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    not planned  ·  4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Comments / Tasks from Desktop (Box Drive)

    In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

    A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

    1) Bring in notifications, tasks and a comment stream into the system tray app. We have that nice search feature now which is amazing so it shouldn't be too hard to add a new tab there for tasks/comments and notifications like we have on the website. Show us a number somewhere to inform how many outstanding tasks, new/unread comments, new file uploads and/or mentions there are that need our attention. From there we could read and reply straight from the system tray

    2) Have a small indicator or number on the file icon itself in windows file explorer that let's us know how many comments/tasks are on that file and if there are any new ones.. We could right click on the right, go to the box context menu into a comments/tasks section that would bring up the discussions on that file. From there, in a popup menu or perhaps it just triggers the same system tray window discussed in the above point, we could read, reply or complete our tasks

    In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

    A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

    1) Bring in notifications, tasks and a comment stream into the system… more

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    not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Provide a way to "pause" syncing of files marked for offline

    Allow a use to stop/pause syncing of files that are marked for offline access. We have multiple users who travel and are on metered connections but still need access to the internet and their offline files.

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    not planned  ·  13 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. See and share full path from Box Drive

    A function that enables to share Box Drive location/path between users.

    When using Box Drive on a daily bases, it is inconvenient that the user needs to open the link on the browser once to identify the specific location/folder path.

    It would improve to shorten the work flow if the users can see the full path from Box Drive so that they don’t have to go through the process to open box.com.

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    5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the suggestion! It’s not currently on the roadmap at this time.

19. zip

    Every day I tried download few files with zip compression (by default) and always zip archive has problem and I can't unzip files from it. Please check this function of your service

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    Howdy. Please contact Support so they may help troubleshoot your issue. https://support.box.com/hc/en-us

20. Make Box Tags visible in Box Drive (on Windows)

    We have used Tags extensively to categorise content in Box, it would be great now that we have moved to Box Drive that these are visible against the folders displayed in here too.

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    not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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