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Help shape the future of Box

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34 results found

  1. Box Drive for Windows on Arm

    With the release of new Copilot PC by Microsoft and other partners that run on Arm processors it would be nice to be able to install Box Drive on Windows on Arm.

    147 votes

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    69 comments  ·  Box Drive  ·  Admin →

  2. Certain Windows applications, don’t work with Box Drive

    I would like to be able to use Windows apps (such as the built-in Photo app or Snipping Tool app) when opening image files in Box Drive.
    In a company with strict security like ours, all apps that can be used are controlled by administrators, and free apps cannot be used without permission.
    In addition, adding apps requires an almost hopeless application process, and free apps cannot be added due to security policies.
    If BoxDrive could use Windows apps, that would solve this problem, so could you please make it possible somehow?

    -in Japanese-
    Box Driveで画像系のファイルを開く際にWindowsアプリ (組み込みのフォトアプリやSnipping Toolアプリなど) が使えるようになってほしいです。
    弊社のようなセキュリティが厳しい会社では利用できるアプリはすべて管理者で統制されており、勝手にフリーのアプリを使うことはできません。…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →

  3. Changing default columns view in File Explorer with Box Drive

    When using Box Drive on Windows 10, and accessing through File Explorer, the default columns are set as: Name | Size | Item type | Date modified.

    I would like to be able to change those default columns and their order.

    Currently, File explorer has a functionality that allows the default column view to be changed for all folders (View tab > Options > "Change Folder and Search Options" > "View" tab > and select "Apply to Folders)

    However, this functionality does not work for trying to change the default column view for folders viewed through Box Drive.

    13 votes

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    0 comments  ·  Box Drive  ·  Admin →

  4. Box Drive for Windows 11

    Box please bring your Box Drive up to date with two changes.

    1. Support the new context (right-click) menu in Explorer on Windows 11
    2. Fix the Icon overlays for Box that show the status of a file. (already posted an idea on this months and months ago

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/42820107-re-implement-windows-shell-icon-overlays-fix-it

    6 votes

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    0 comments  ·  Box Drive  ·  Admin →

  5. Trigger Box Sign from Box Drive

    Some users rarely go to the web interface and almost exclusively use Box Drive. A Box Sign menu item when right-clicking on a file opening a browser tab would help with adoption.

    8 votes

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    delivered  ·  0 comments  ·  Box Drive  ·  Admin →

  6. Ability to force sync of Box Drive

    Currently, Drive relies on event poll for updating cached contents, and if events (updates on web) are not picked up by Drive in a timely manner, then local contents get outdated (out of sync with web). As a workaround, we want the ability to force sync of a selected folder (maybe add a right click menu to force sync/refresh cache).

    171 votes

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    9 comments  ·  Box Drive  ·  Admin →
    delivered  ·  AdminAkshay Ravi (Admin, Box) responded

    This feature was delivered in Box Drive v2.25!


    User can right-click on a folder in Box Drive and choose "Refresh folder" to get the latest updates made to this folder from Box on demand if they notice that some updates don't already reflect in Finder/Explorer.

  7. Enhance file storage location for Box Drive

    Having files stored in a hidden user cache folder is a very bad design. Leave them in the folder where they "physically" are, instead, just as Box sync, Dropbox, Mega, and others do.

    Plus, let me choose where the app installs in and which folders I want to keep synced. As is it now, Box Drive has a needlessly redundant mechanic, eats up space on the system drive, and give no control to users.

    I uninstall the app until these problems are addressed.

    7 votes

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    0 comments  ·  Box Drive  ·  Admin →

  8. Re-implement Windows shell icon overlays - Fix it permanently

    This is an age old problem that is getting more and more common and you even have it covered here - https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-Folder-on-Windows
    Now in Windows 10, if we rename the registry keys, the moment the computer restarts OneDrive changes the keys again so that the box icons are not showing.

    According to Microsoft this should be attacked in a more modern way

    https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
    https://docs.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    6 votes

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    2 comments  ·  Box Drive  ·  Admin →

  9. Box Drive: Support ARM processors

    The new Microsoft Surface Pro X uses an ARM based processor and Box Drive doesn't support ARM processors. I'm sure use of the ARM processors will increase rapidly since it allows for much longer battery life and support cellular data connections.

    81 votes

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    28 comments  ·  Box Drive  ·  Admin →
    delivered  ·  AdminAkshay Ravi (Admin, Box) responded

    We launched ARM support for Apple devices with Box Drive v2.22


    We currently do not have this planned for Windows devices.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

  10. Box Drive (Windows) - Remember folder view settings

    We’ve been using Box Drive since launch, and it’s been an incredible improvement in our workflow. Only a small issue has made it notably less useful in saving time, and is a known issue documented here (community.box.com/t5/Box-Drive-Known-Issues..)

    Our file name and directory lengths are wider than the default for Box Drive/Windows. Normally Windows remembers preferences around column width, but in this case, as you know, Box Drive does not. This causes us to have to manually resize the “Name” field in every folder/directory, every time we access one. Therefore each user is having to do this perhaps dozens of times…

    181 votes

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    29 comments  ·  Box Drive  ·  Admin →

  11. box drive sync progress

    When syncing large amounts of data or many items into Box, I don't have a number of items remaining unless I try to log out of Box drive while it is uploading. Could we take that information and put it into the Box Drive icon like it was displayed in Box Sync?

    144 votes

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    17 comments  ·  Box Drive  ·  Admin →
    delivered  ·  AdminAkshay Ravi (Admin, Box) responded

    This feature was delivered in Box Drive v2.20!

    Users can easily view upload and download progress in the new Transfers UI (accessible via the system tray on Windows or menu bar on Mac).

  12. Box Drive: Change cache location

    It would be really awesome to allow the box drive cache location to be placed somewhere other than C:\Users<USERNAME>\AppData\Local\Box\Box\cache, say on on a separate volume that doesn't consume space on C: (boot / application drive). Ideally I would like to place it on my second ssd D:

    376 votes

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    140 comments  ·  Box Drive  ·  Admin →

  13. Hide folders from Box Drive

    hide a set of folders from box drive while leaving them available on Box for office and Box online

    574 votes

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    89 comments  ·  Box Drive  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    This feature is now delivered as part of Box Drive v2.48. Learn more here: https://support.box.com/hc/en-us/articles/45706045995027-Box-Drive-v2-48-Release-Notes

  14. Box Drive search for specific folder

    Currently there is not way to search for a folder name offline. All you can search for is a file name. This can be problematic if you have multiple files with the same name, but just in different locations. Suggest being able to search for file name and then open file.

    244 votes

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    16 comments  ·  Box Drive  ·  Admin →

  15. Improve Box Drive Synchronization

    Have experienced slowness of synchronization from Box Webapp to Box Drive. It usually takes 5-7 mins. Need to improve this behavior or to have any function to quickly reflect the change for the certain folders/files.

    16 votes

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    1 comment  ·  Box Drive  ·  Admin →
    delivered  ·  Adminrmashintchian (Product Manager, Box) responded

    We’ve made a number of improvements to improve the performance syncing changes from Box’s web app to Box Drive. If you continue to experience issues, please file a support ticket. Thanks!

  16. Smaller icons for Box Drive on windows

    The "status" icons on folders/files in Box Drive cover up 80% of the thumbnail for the file (or folder itself). This happens when explorer is set to list or details view.

    This makes scanning a folder with many documents for a particular file type extremely difficult, as there's not much visual distinction between excel, word, and ppt docs when they're all covered by one of the Box Drive syncing status icons. The PPT/Excel/Word logos are completely covered with just a vague hint of color peeking out.

    It would be ideal to figure out some way to make these icons smaller,…

    139 votes

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    46 comments  ·  Box Drive  ·  Admin →

  17. Add separate "status" column to Box Drive application

    Box Drive has a known issue of overlay iconography sometimes not displaying after installed. This is affecting about 10% of our client installs and is an absolute headache and nightmare to resolve without registry updates.

    This is caused due to the Box Drive apps's reliance on the "Image­List_Set­Overlay­Image" function in Windows which has a hard limit of 15 values. Thus Box Drive's icons "compete" with other cloud providers' icons on priority and is totally unsustainable as you are at the mercy of how other cloud providers code their software to take precedence over others in this list (by playing the…

    49 votes

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    4 comments  ·  Box Drive  ·  Admin →

  18. Accessibility concern

    I am a screen reader user and appreciate the option to turn on the Accessible Version of BOX. I do this frequently, as it greatly improves the usability of the site for me as a screen reader user. But if I'm already in a folder or looking at a document, when I click that link, it takes me out of the document I was in and back to my main list of files and folders. And often, it makes me sign in all over again. When the Accessible Version of Box link is activated, it would be much better if…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
    delivered  ·  AdminAnonymous (Accessibility Product Manager, Box) responded

    In 2022 Box Web achieved substantial conformance with the Web Content Accessibility Guidelines (WCAG) version 2.0, level AA. Box web includes more features than a.box.com and has a more convenient experience for authenticating and previewing files.


    Going forward, Box will strive to provide a universal experience rather than a separate accessibility site. In 2023 a.box.com will be retired and all users will use Box Web (app.box.com). We recommend transitioning off of a.box.com as soon as possible.  


    We are continually working to improve the usability and accessibility of Box Web.  Any feedback on the usability or accessibility of Box Web is welcome.

  19. Box Drive IO performance abysmal

    The performance of box drive read/write operations is sometimes a bit slow (10%) and other times abysmal.
    Based on tests, scrubbing through timeline in an editing software like premiere pro is jittery whereas it is fast on onedrive which I believe does delayed sync and doesn't impact IO that much.
    When unzipping a file containing numerous files and folders however the performance is so bad that it's not doable, it's in the neighborhood of 40x slower so a throughput of 140 MB/s turns into 3MB/s

    recommended actions: optimize IO of the mount point, providing option to turn off on the…

    9 votes

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    2 comments  ·  Box Drive  ·  Admin →

  20. Add the ability to mark a file for offline use

    Add the ability to mark a file for offline use

    21 votes

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    1 comment  ·  Box Drive  ·  Admin →
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