Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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66 results found
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Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。132 votesThanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments
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Unify move and copy behavior between BoxDrive and the Web browser.
There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
Since there are many users who use BoxDrive as their main application, we would like to see the…42 votesIt's working as designed.
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Enhanced Lock/Unlock on Box Drive for CAD files
I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.
- Enabling Enhanced Lock/Unlock on Box Drive – Box Support https://support.box.com/hc/en-us/articles/360061782454-Enabling-Enhanced-Lock-Unlock-on-Box-Drive
113 votesThank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Manual pause syncing
Sometimes I want to reorder / organize / rename files before syncing.
138 votesThank you for the suggestion. We currently do not have this planned on our roadmap.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Display warning if a document is open
Display a warning similar to read-only if another team member has a file open. Currently this is not possible without code installed at the individual PC level and there is no solution with MAC (just confirmed with support). The conflicting versions can be frustrating for teams and the tiny lock icon is just not a large enough warning when opening from box drive.
21 votesFor Office files stored in Box, we are enabling the capability coauthor in real-time with collaborators. This will eliminate issues that arise when creating conflict copies. For other files types that do not support coauthoring, we do not have a feature planned on our roadmap, to notify users when the file is locked outside of the lock icon that is displayed on the file in the Explorer/Finder view.
We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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A snapshot of contents within a Box drive folder
Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?
Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?
Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?
A simple yet effective solution is a "tree directory" view. This is a feature…
93 votesThanks for the thoughtful suggestion (and mock-up!). At this time, it’s not planned, but we’ll keep this in mind for future enhancements to the product!
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Allow Marking Folders as "Move Locked" To Prevent Users From Moving Certain Folders Regardless Of Permissions
Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:
We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens…
45 votesThank you for the suggestion. Box currently offers the ability to lock folders using the folder lock API - https://developer.box.com/reference/post-folder-locks/
We do not have a feature on our roadmap to expose this functionality from Box Drive. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Add configuration option to hide the right-hand sidebar automatically
When a file is opened, the right-hand sidebar is open by default. My preference is to have it closed, so I must close it each time. Please add a configuration option that would allow for users to set that sidebar closed at startup by default.
30 votesThank you for the suggestion. We currently do not have this planned on our roadmap. Please keep the feedback & use cases coming to help us prioritize this in the future!
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My Collections on Box Drive
Just wondering you may develop 'My Collections' function on Box Drive.
151 votesThanks for the suggestion! We are looking at how to improve content sprawl on Drive. We will be considering Collections as a possible path (among other options), but don’t have a change planned in the near-term.
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Open file from UI Elements without approval
Ability to open a file from UI Elements Open With with Box Edit without being prompted to Approve/Deny to proceed.
Currently, every time a file is opened from UI Elements, Box Edit displays the prompt and asks the user to Approve/Deny before the user can start locally opening and editing the file. This adds friction to user experience, and we want the option to not display this prompt and auto-approve the file open from UI Elements
75 votesThanks for your suggestion. This is not currently planned at this time.
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Folder colors
In Box it is not very easy to see what foders are shared externally. There are small globe icons on the collaborators, but if that list is too long, the external collaborator might not show up.
Apart from that: the list of collaborators is not visible in Box Drive.
Box should introduce a new Folder type (different color, different icon) to show that information in this folder is shared with external collaborators. This functionality should be available across all clients (Web, Drive, Mobile).
25 votesThank you for the suggestion. We currently do not have this planned on our roadmap.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Organize and Move Shared Folders Within Non-Shared Folders
I would like to organize folders that have been shared with me within folders that I myself have created and do not share with others.
35 votesThank you for the suggestion. We currently do not have this planned on our roadmap.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Open shared links in Windows Explorer
It would be great having the option for shared links to be opened in the Windows Explorer directly (if Box Drive / Box Sync is installed). Today, when a shared link is clicked, e.g. on Slack, it opens in the web browser, adding complexity to the workflow (e.g. having to log in, limited editing functionality, etc.). Most of our team today revert to clicking the shared link just to identify the location of the file in the browser, then finding and opening the file manually on Box Drive.
32 votesThank you for the suggestion. We currently do not have this planned on our roadmap.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Box Drive (Windows) - Remember folder view settings
We’ve been using Box Drive since launch, and it’s been an incredible improvement in our workflow. Only a small issue has made it notably less useful in saving time, and is a known issue documented here (community.box.com/t5/Box-Drive-Known-Issues..)
Our file name and directory lengths are wider than the default for Box Drive/Windows. Normally Windows remembers preferences around column width, but in this case, as you know, Box Drive does not. This causes us to have to manually resize the “Name” field in every folder/directory, every time we access one. Therefore each user is having to do this perhaps dozens of times…
173 votes -
Box Drive: Display pop up warning when content is moved to external folder
Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know the item ownership will be changed to external user, when moved to external folder. (also to prevent accidental moves)
Change Item Owner
By moving this item you will be transferring ownership to John Doe (john.doe@boxsample1[.]com) at Box Sample1 Company. In some cases, you may not be able to undo this action based on restrictions in the destination location.31 votesThank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Syncing bookmarks and Windows shortcuts between Box Drive and online.
To better organize my personal Box files and share with teams, I've saved my files in the team folder and used a Windows shortcut (in Box Drive) in my personal Box folder to link files/folders elsewhere on Box. Box Drive doesn't sync Window's shortcuts so these links are lost when working online. The workaround online is to use the bookmark function, using file/folder URLs to create shortcuts. It would be great if bookmarks or window's shortcuts synced between online and Box Drive modes. At the moment I'm having to bookmark online and shortcut on Drive to link up files and…
104 votesWe will likely consider bookmark support in the future for Box Drive, but it’s not planned in the near-term.
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Sync alias/shortcut files on Box Drive
Box Drive currently does not support syncing alias files (I think these are called shortcuts on Windows machine), which is a basic file organization tool. Alternatively, expose the favorites from the box web app on box drive. At present, it's impossible to organize a list of your truly active files while working solely within Box Drive. Seems like making these file types available for syncing would be a simple solution to implement.
45 votesThank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Box Drive Adjust Shared Links
Content Owners should be able to adjust a shared link setting directly from Box Drive, i.e. change from "People in this Folder" to "People in my Company"
37 votesThank you for the suggestion. We currently do not have this planned on our roadmap.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Show classification of files in Box Drive
We use Classifications to indicate restrictions on who a file can be shared with, e.g. confidential information supplied by third party that cannot be shared with other parties involved in a project. While classification is displayed within Box, there is no indication of the restriction if the file is accessed through Box Drive which could lead to unauthorized disclosure.
38 votesThank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Box Drive Sync Delay Indicator
Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an…
43 votesThanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.
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