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We launched Multi-EID management as a way to support accounts with multiple subsidiaries: https://support.box.com/hc/en-us/articles/45178790162835-Multiple-EID-Management
Currently gathering feedback to see if this feature is still needed given this feature launch.
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RTM Engineering, is looking to explore a custom document auto locking use case in an effort to stop end users from editing the CAD files via autodesk integration. We currently dont have an OOB solution so we had to come up with a workaround, however, its not great on the unlocking part so if product can come up w something that would be great.
best way to do it automatically. set up a process to check for XYZ thing then when it does on a certain file, hit the update file endpoint and change the value of lock
Very basic solution would be establishing a FILE.PREVIEWED webhook on the files they would want locked/unlocked. Then subsequently fire off the update file to lock it once that webhook is triggered on a file.
although since there isn't a mechanism to find out when a file is "closed" so our past customers have set the unlock at a timer.
2 api calls per file (1 to lock, 1 to unlock) -> Originally thought we'd need more to find which file to update, however, with the webhook providing the file ID we dont need to make as many calls
Losing a 30k+ deal due to not having this feature with box sign. Can we get add this on the roadmap? All the other sign tools have this and if someone wants to whitelabel their experience they need these branding profiles. Until we do we will continue to lose plenty of sign deals (Zane Habib)