Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2622 results found

  1. Template Migration from other e-signature solutions (DocuSign, Adobe etc)

    Provide a migration flow/tool that will allow customers to migrate templates from existing e-signature solution (docusign, adobe sign) to Box Sign.

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Granular email notifications: signer has viewed the document or after each signer completes

    Would like the ability be notified via email when someone has viewed a signature request instead of when all signers have signed.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  2 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Users should be able to set up 2FA on their phones

    We invite external users who only have phones. However, we are set up for 2FA. That means these users need to find a computer to login via the webapp to set up 2FA before we can begin collaborating. This is an issue. The mobile interface should allow 2FA to be set up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. View embedded widgets on mobile.

    The embedded widget is currently not viewable from mobile.

    When embedded widgets are supported on mobile devices, security will be ensured by using the videos in the tenant's Box instead of storing them on an external server or streaming service.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Box Sign for Mobile App

    Box signs should be available in Box mobile app as well.

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  8 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Unique domain name for Box Sign

    To minimize Box Sign being blocked by customers who block app.box.com, Box Sign should have its own unique domain name. Example, sign.box.com.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  2 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow for multiple primary admins

    There are several functions within the Admin Console that are only accessible to the primary admin. Setting up SSO for example requires the primary admin, and co-admins are unable to integrate with SSO. In many environments there will not be a single administrator with privileged access across multiple systems, which means the primary admin role will need to be assigned and re-assigned multiple times to perform necessary tasks.

    To promote a secure environment where tasks may need to be performed by multiple administrators, I would request either 1) admin console allow for multiple users in the primary admin role, or…

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. MFA Excluded User List Needed

    MFA Excluded User List Needed - if a user has to switch MFA devices, as of now the Admin would need to globally turn MFA off for everyone, also an admin might need to setup a box account and login as a user (say using lastpass) before the hire date, thus they need to be on an exclusion list until they start, additionally automated processes might need a login that would be excluded from MFA needs direclty within box, thus the requirement for an exclusion list for MFA that is freely adjustable.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)


    1. We will soon have the ability to download back up codes that can be used in case you don't have access to your MFA device.
    2. Certain Box plans have the ability to exempt specific users from MFA.
    3. We do have this exclusion list for external users.


    Given these, we don't have plans to add an exclusion list for managed user MFA at this point.

  9. Box Sign: fields are assigned by default to the recipient(s), rather than to the sender

    Box Sign: fields (e.g. Signature, Text, etc.) are assigned by default to the recipient(s), rather than to the sender

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  2 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Enhance Metadata Search for Text field for Japanese language ("contains" instead of "exact match")

    Currently, texts in Metadata can only be searched by exact match especially for Japanese characters. We would like to see an improvement to make it "contains" search as it is available in the standard search.

    89 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Search  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We are planning improvements to how we handle Japanese language queries but this work is not currently on the roadmap in the next 12 months. We will take this into consideration for the annual roadmap for next year.

  11. Display warning if a document is open

    Display a warning similar to read-only if another team member has a file open. Currently this is not possible without code installed at the individual PC level and there is no solution with MAC (just confirmed with support). The conflicting versions can be frustrating for teams and the tiny lock icon is just not a large enough warning when opening from box drive.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    For Office files stored in Box, we are enabling the capability coauthor in real-time with collaborators. This will eliminate issues that arise when creating conflict copies. For other files types that do not support coauthoring, we do not have a feature planned on our roadmap, to notify users when the file is locked outside of the lock icon that is displayed on the file in the Explorer/Finder view. 

    We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

    Please keep the feedback & use cases coming to help us prioritize this in the future!

  12. Ability to restrict access to specific folders from mobile devices

    We need to be able to restrict our users from viewing secure content on their phones. But not all of our content is secure. We would like to provide the convenience to our users of accessing their files via box, but restrict specific, secure, project related files from mobile access.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Box Sign Completed Document Sent Via Email

    It would be great with Box Sign, if when a document is completed the email also includes a copy of the document, not just a link

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Box Sign - Make PDF form fields fillable

    Box Sign does not currently recognize embedded PDF form fields. You can add a text, date, checkbox, or signature field to a PDF document, but the original form fields are unavailable (but left intact).

    Use case: We ask our contractors to complete IRS W-9 forms using the standard IRS fillable PDF forms. If Box Sign could recognize the embedded fields in the IRS forms, our contractors could fill out, sign, and file the forms in one process. As it is, we will have to send them the fillable PDF form, ask them to fill it in and send it to…

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  5 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Transfer Workflow Ownership (not sending it as a template but as a workflow)

    Recently the workflow ownership transfer has been released.
    https://support.box.com/hc/en-us/articles/4402945686291-Transferring-Your-Workflow-to-Another-User

    However, this is to make the template of the workflow that is needed to be transferred.

    There is a need to transfer the actual workflow for below reasons:

    1. the new owner needs to check the past workflow activity but with the template it is not possible
    2. since it is a template, the new owner still needs to make the workflow

    Thank you for your consideration.

    40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We definitely want to address this use case (new owner sees past workflow activity) but do not have plans to address it in the near term. We will update when we have a firmer idea of when this can be tackled.

  16. Box Sign Notifications and Tasks

    Would like the ability for internal users to receive a task notification if assigned a signature as well as for the signer to receive a notification in the notifications bar when a document has been signed or rejected.

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Improve the Box for Slack to have the ability to save messages in Slack to Box

    My company's Slack has a 1-year retention policy and messages are to delete within 1 year. I would like to archive messages in Slack to Box (in any searchable form e.g. text, word, BoxNotes etc).

    For your information, Evernote can do this
    https://help.evernote.com/hc/en-us/articles/115013171368-How-to-use-Evernote-for-Slack

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. OCR support for Japanese in Android

    OCR cannot recognize Japanese language in Android devices.
    https://support.box.com/hc/en-us/articles/1500000212121-Using-Document-Scanning

    It would be very helpful if mobile app can recognize Japanese language when using Document Scanning.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Need to be able to clip articles from the web and save into Box.

    The web clipper would need to be able to have various methods of clipping (full page, article, snippet..etc) similar to OneNote, Evernote, Google Keep. The capture would also need to retain the web address, date/time of capture. If there are images within the article, those would need to be flattened so that the images are retained vs becoming red Xs in the future.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Capture  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Enhanced Lock/Unlock on Box Drive for CAD files

    I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.

    114 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive. 


    Please keep the feedback & use cases coming to help us prioritize this in the future!

  • Don't see your idea?

Feedback and Knowledge Base