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379 results found

  1. Create Folder From Relay Folder Navigation View

    In order to create a Relay Workflow the folder structure has to already be in place. This is not always the case. It would be helpful to be able to create a folder from the Relay Folder Navigation view.

    For example: if I am creating a File Request flow, I navigate to Relay, start a new workflow, select my File Request trigger, and I want my first outcome to move the file to a folder.

    If that folder hasn't been created I need to cancel or navigate away from Relay back to my All Files, create the folder, go back…

    13 votes

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  2. Using variables in Box Relay messages

    When sending messages using the Box Relay feature, it would be more convenient if variables could be used within the message.
    For example, if you use the name of the file that triggered the flow as a variable and send a message saying "Approval of the submitted file named <variable> has been completed," it will be clear which workflow has completed.

    4 votes

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  3. About Updating Assignee (s) Set to Workflow

    Please improve so that when a user account is deleted by an administrator, it is also automatically deleted from the Assignee(s) in the workflow.

    This is because a deleted user remaining in the workflow Assignee (s) can cause the workflow to stop and cause unintended actions.
    Improvements are needed to ensure that the user's work is not interrupted.

    • in Japanese

    管理者によってユーザーアカウントが削除された際、
    連動してワークフローの担当者からも自動的に削除されるように改善をお願いいたします。

    BoxRelayのワークフローに設定される担当者に削除済のユーザーが残っていることでワークフローが停止されたり意図しない動作が発生する可能性があるためです。
    ユーザーの業務が中断されないために改善が必要です。

    3 votes

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  4. If the owner of a Box Relay workflow is a “Deleted User”, there needs to be a way to transfer the owner to an administrator.

    After creating a workflow in Box Relay, there are cases where the owner of the workflow is deleted by a script, etc., but the owner remains as a “Deleted User”.

    Need the ability to take over the workflow of a Box Relay that has become a “deleted user” to an administrator or other user.

    Reason:

    This is because the workflow creator still has the owner rights, and even the system administrator cannot delete the workflow, so it remains as trash.

    8 votes

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  5. In-platform simple shared calendar feature has been requested for years. Kindly let us know if it is, in fact, off the table.

    Users have been asking for this simple feature for years. Box has been ignoring this request for years.

    I would like to see some accountability to users.

    What is the protocol for communicating user requests up the chain?

    Has this common, years-long user request been reviewed by box's leadership yet?
    If not, please provide a date when it will be reviewed.
    If so, please advise as to what the outcome of that discussion was. i.e., has the request been dismissed permanently?

    Will Box leadership please communicate this clearly to the user community?

    What is the reason for failing to add…

    1 vote

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  6. Will BOX ever add a simple in-platform shared calendar feature or can we assume this is off the table?

    Users have been asking for this simple feature for years. Box has been ignoring this request for years.

    I would like to see some accountability to users.

    What is the protocol for communicating user requests up the chain?

    Has this common, years-long user request been reviewed by box's leadership yet?
    If not, please provide a date when it will be reviewed.
    If so, please advise as to what the outcome of that discussion was. i.e., has the request been dismissed permanently? If so, will Box leadership communicate this clearly to the community?

    What is the reason for failing to add…

    1 vote

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  7. Relay name folder with file name and/or file metadata

    File request link: User uploads & applies metadata. Relay: Upon upload, create a folder & name based on the filename and/or metadata.

    5 votes

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  8. We want BoxRelay to work with the privileges of the user who actually started the workflow, not the user who created the workflow.

    In the current specification, workflows in BoxRelay operate under the authority of the user who created the flow, not the user who executed the flow.
    This causes confusion because there is a discrepancy with the actual operation performed. We would like to improve this so that Relay can correctly confirm who started the flow.

    【日本語】
    BoxRelayについて、ワークフローを作成したユーザーではなく、実際にフローを開始したユーザーの権限で動作させたい

    現在の仕様では、BoxRelayのワークフローは、フローを実行したユーザー本人ではなく、フローを作成したユーザーの権限で動作するようになっています。
    これでは実際に行われた操作と齟齬があり混乱を招くため、フローを開始した人が誰なのか、Relay側で正しく確認できるよう改善を希望します。

    1 vote

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  9. Daily reminders on uncompleted tasks for Approvers in box relay

    Would like to have a function to notify the Approver for uncompleted tasks in box relay on a daily bases. A popup when opening box of the web would also do.

    When the Approver of a task is extremely busy, the current email notification is not enough, therefore would like to have an automatic reminder on a daily bases on pending approval tasks.

    1 vote

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  10. box relay

    Box Relay Processing Delay

    Our client experienced significant delay in Box Relay Processing.
    This Relay assigns task to user after previous task was completed, but it took about 3 hous to do that after previous task was completed.
    Although Box Relay is not always processed in real time accourding to the article※1 below, 3 hours delay affects their work efficiency.
    We hope Box Relay be fixed and this problem will be improved.

    Thanks.

    ※1
    I have shared the link above.
    Please follow the link provided above.
    https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQ

    Box Relayの処理遅延
    弊社のクライアントは、Box Relay処理について大きい遅延がありました。
    Box Relay処理内容は、前のタスクが完了した後に、次のユーザーへタスクを割り当てるよう設定されていますが、
    今回は前のタスクが完了した後に、次回のユーザーへ割り当てるまで約3時間かかりました。
    下記のリンク※1によると、Box Relayはリアルタイムで処理されるわけではありませんが、3時間の遅延はクライアントの業務効率に影響を与えます。
    Box Relayが修正され、タスク処理の遅延問題が改善されることを願っております。

    以上、よろしくお願いいたします。

    ※1…

    4 votes

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  11. Worflow Starter should be the assigner of tasks instead of the creator/owner of Relay Workflow.

    A relay workflow is created by one owner but used by several people. Since all the tasks are assigned by the workflow owner rather than the workflow starter, its confusing for assignees. E-mail and task notifications should show the workflow starter's name instead of the owner of workflow.

    23 votes

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  12. box sign attachments can be picked up by Relay

    Relay needs to be able to include attachments that were submitted along with the signed documents.
    Example, I want to move all signed documents + audit log + attachments to a specific folder.
    Problem: only signed documents + audit logs can be moved by Relay.

    2 votes

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  13. Reports to track Box Relay creation

    We need a reporting feature that tracks the status of Box Relay creation.

    Reasons:

    1.When a workflow template is duplicated, it is possible to use it without changing its name, which leads to the existence of multiple workflows with the same name.

    2.The only way to monitor usage is through user activity logs, which do not provide information on frequency of use or usage status.

    3.If workflows created by employees on leave remain unused or incorrectly configured, the transfer process could be omitted.

    4 votes

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  14. See Shield Policies in Relay View

    See existing Shield Policies when looking at Folder structures in Relay. Shield policies potentially block Relay Workflows, it would be helpful to see if there's a policy and what it is when building Relay Workflows

    1 vote

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  15. Toolbar vanishes randomly

    When multiple files are selected the toolbar goes invisble and right click options are reduced to a minimum. The chance increases with every selected file which makes it practically impossible to move multiple files/folders at the same time.
    Firefox 131.0.3 (64-Bit)

    1 vote

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  16. Automatic Data Move without an assigment

    We have created a relay and need a use case where a file, after being uploaded to a specific folder, is automatically moved to another folder. Currently, the relay is only possible when the starter confirms an assignment; we need this without an assignment. The file should be moved after a defined time.

    Details:

    Initial Inquiry: We asked if a relay could be set up to move files automatically after upload without requiring an assignment.
    Box Support Response: Suggested using “A Scheduled Event” as a trigger.
    Clarification: We clarified that the trigger must be the file upload, with the action…

    1 vote

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  17. Ability to assign serial numbers to flows executed with BoxRelay.

    We would like to assign a serial number to each application so that the status of the flow can be checked immediately.
    As an example, Power Automate has the ability to automatically issue a unique number for each flow execution by setting up a Share Point list in advance.
    Like to see the equivalent functionality realized, as it will make it easier to manage the flow and improve convenience.

    1件1件の申請に対して通番を付けることでフロー状況をすぐ調べられるようにしたい。
    例としてPower Automateの場合は事前にShare Point リストを設定することで、フローの実行ごとにユニークな番号を自動発番する機能があります。
    これと同等の機能を実現することでフローの管理がしやくなり、利便性も向上しますので是非実現してほしい。

    1 vote

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  18. Wolkflow faild task delete

    Workflows that fail in the workflow "tracking" (do not fly normally) will have a status of stopped, so I would like to see deletion of tasks in the status.

    ワークフローの「追跡」で失敗した(正常に飛ばなかった)ワークフローはステータスが停止になった状態になるため、ステータスのタスクの削除を実装してほしいです。

    1 vote

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  19. Folder Settings

    It would be great if we could go into the folder settings and have a setting for disable move, copy or delete. We would like this on the group folder level only it would not affect the sub folders. So somebody couldn't come in and drag a huge folder that never needs to be copied or deleted, it would prevent that. It would require the folder to be able to do it if the action ever needed to be done

    1 vote

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  20. Adding construction specific workflow templates for Relay

    It would be great if you were to add more industry specific, specifically construction templates to Relay to allow users to get up and running faster with the functionality.

    1 vote

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