Allow for multiple primary admins
There are several functions within the Admin Console that are only accessible to the primary admin. Setting up SSO for example requires the primary admin, and co-admins are unable to integrate with SSO. In many environments there will not be a single administrator with privileged access across multiple systems, which means the primary admin role will need to be assigned and re-assigned multiple times to perform necessary tasks.
To promote a secure environment where tasks may need to be performed by multiple administrators, I would request either 1) admin console allow for multiple users in the primary admin role, or 2) the co-admin role be empowered to perform necessary tasks without becoming the primary admin.
Anonymous
shared this idea
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Anonymous
commented
Having a single primary somewhat defeats the purpose of having co-admins. If they can't do most, if not all, of the administrative tasks tied to the tenant, then they're more like power users than admins. These restrictions also makes personnel transitions more difficult (e.g., when the primary admin leaves/retires).
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Edwin Engels
commented
An Enterprise Administrator alone is insufficient to manage a Box Enterprise tenant. Considering all holidays, there will be a minimum of 30 days annually when another individual will need the same level of administrative permissions. Additionally, certain tasks necessitate execution with Enterprise Admin rights and should not be reliant on a specific individual's account.
Box have their Enterprise subscription, but not the tools to make it happen. Act Enterprise wide Box ! -
iamwhitecavage
commented
Having distinct admin roles would be useful when trying to parse out and give our security team (which could be an admin profile) access to be able to dig in especially with shield deployed.
It would be great to give master admin to a DRI on security and let them add who they need to the "security team" run reports and view dashboards as needed.
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Michael Willett
commented
Yes Please
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Anonymous
commented
Having only one admin on an enterprise account. So in case the admin is sick or for whatever reason can't access their account, no one else has the same rights and no one can transfer the admin right to someone else. There should be an option for multiple admins.
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Anonymous
commented
Agreed. Would be extremely helpful.
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AdminS.K.
(Admin, Box)
commented
The reason behind this request is that my customer shares an account for the primary admin with multiple users and when they create a co-admin, they can't track who actually executes it.