Allow for multiple primary admins
There are several functions within the Admin Console that are only accessible to the primary admin. Setting up SSO for example requires the primary admin, and co-admins are unable to integrate with SSO. In many environments there will not be a single administrator with privileged access across multiple systems, which means the primary admin role will need to be assigned and re-assigned multiple times to perform necessary tasks.
To promote a secure environment where tasks may need to be performed by multiple administrators, I would request either 1) admin console allow for multiple users in the primary admin role, or 2) the co-admin role be empowered to perform necessary tasks without becoming the primary admin.
We are working on a project that would allow for different types of admin personas to have various permissions as needed in admin console - working on gathering feedback for this idea
Michael Willett commented
Having only one admin on an enterprise account. So in case the admin is sick or for whatever reason can't access their account, no one else has the same rights and no one can transfer the admin right to someone else. There should be an option for multiple admins.
Agreed. Would be extremely helpful.
AdminS.K. (Admin, Box) commented
The reason behind this request is that my customer shares an account for the primary admin with multiple users and when they create a co-admin, they can't track who actually executes it.