Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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86 results found
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Copy the answer from Box AI into a new file
When getting answers from Box AI on Box AI for Documents, I would like the questions and answers to be copied into a file so I don't lose the information I got
21 votes -
Add Box AI support for MP4 and other video file formats
Add Box AI support for MP4 and other video file formats.
Speech-to-text can be used to "read" the audio of the video. Box AI can then answer questions bsaed on that text.
20 votes -
Fields filled out become metadata
Box Sign - Fields filled out become metadata
99 votes -
Allow users to click "Use Template" without automatically creating new documents
When a user clicks "Use Template" - a new version of the document or documents are created regardless of whether a signature request is submitted or not. A user can use the edit template option if they simply want to view it, but there could be many reasons why a user would click "Use Template" and then need to cancel.
The major issue is when clicking "Use Template", Box automatically creates new version of every document that is present in the template which quickly creates duplicate and content sprawl. My request is to make it so new documents are not…
10 votes -
Combine Executed Signed Docs and Signature Log
Currently, when you send a document to be signed, the signed executed document and signature log are saved as separate files. It would be nice if the signed doc and signature log were one document and saved as an updated version of the original document. Currently, it turns 1 document into 3 documents, and clutters up the folders.
163 votes -
Save external contacts used regularly as recipients
This is where users have their own contact list with email addresses and want to use these regularly in unique documents rather than templates. The request is to import and maintain these so they can be easily looked up when adding the signers to send a document to.
76 votes -
Ability to restrict Box Sign to internal use only
[Request contents]
Please add the ability to restrict recipients to Box Sign "options".
I would like the scope of restrictions to be selectable only by internal users and invited users, similar to shared links.[Background]
If you restrict Box Sign to internal use only, security incidents may occur without the above features.(Japanese)
[リクエスト内容]
Box Signの"オプション"に受信者を制限する機能を追加してほしい。
制限する範囲は、共有リンクと同様に社内ユーザーと招待されたユーザのみが選択できるようにしてほしい。[背景]
Box Signを社内利用のみに制限している場合、上記の機能がない場合セキュリティインシデントが発生する可能性があるため。74 votes -
Shield Malware Threat Detection False Positives on Excel Documents with Macros
Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.
41 votesFalse positives detections are a possibility with any malware detection tool. At Box, we want to make sure our customers have controls to manage alerts that are generated and stop any unnecessary noise. We have some additional detection filters for our malware detection rule on the proposed roadmap for this year.
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In region Metadata for Australia
Storage and processing to be brought in region, specifically for the Australian region. This is a regulatory requirement for certain Government and Financial Services institutions.
15 votesThis is still currently scheduled for release in 2026.
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Shield alert to show more than 90 days
Currently the Shield dashboard only show up to 90 days of alerts.
I would like to have the option to have all of the past alert and be able to filter it by custom date filter.44 votesImproving the filter options on the Shield Dashboard is on our proposed roadmap for this year.
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Enterprise setting for requiring authentication method by default (Box Login, SMS Authentication)
Currently on a per document basis require a user to authenticate into Box before completing a Box Sign request. Similar to file request we would like to see this as an enterprise default option under admin > enterprise settings > box sign
26 votes -
Box Sign action in Relay
I would like to have a Box Sign action relay.
I expect use cases like once it is approved internally, we move to submit Sign request via Box Sign40 votes -
Allow bulk action on Shield malicious content alerts
Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.
36 votesThis is on our proposed roadmap for the year.
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Box search function will not search pdf documents I have personally OCR'd using Adobe.
Box search function will not search pdf documents I have personally OCR'd using Adobe. Please advise.
65 votes -
Box Sign: Knowledge Based Authentication (KBA)
Box Sign: Knowledge Based Authentication (KBA) via integration with LexisNexis for Box Sign.
IRS requires knowledge based authentication to verify the identity of the person who is signing (confirm social security #, etc. )
DocuSign doesn't offer this unless you request it and pay extra. Box Sign could require that customers pay extra for this too.
Mortgage, banking, finance companies require this.
5% of all of my customer's signatures require using KBA.
58 votes -
Better alignment options for multiple Box Sign fields
We could use better alignment tools for aligning multiple fields in Box Sign. We would like to be able multiple fields and have an option to align them all together to the left, right or center.
For example, if we have a document requiring 5 signatures, we would like to be able to select all 5 of those signatures fields and have them all aligned to the left so they are exactly one underneath each other.
Currently, we can drag each field and use the dotted line alignment guides to get close to aligning correctly with the field above it,…
5 votes -
Box Sign Notifications and Tasks
Would like the ability for internal users to receive a task notification if assigned a signature as well as for the signer to receive a notification in the notifications bar when a document has been signed or rejected.
33 votes -
COPY / MOVE API events to include origin file's ID, name and location
Currently there is no way to know which file was copied/moved in Box Events API. It is only possible to see the destination file name and location, and only if the file was copied/moved within one Box instance. This presents a major challenge for customers who want to build custom programs that monitor copy/move activity both inside and outside their Box instances.
39 votesWe have released this change for Copy, and the change for Move is coming in the upcoming months.
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Make Workflows Shareable Among Users (Box Relay and Box Relay Lite)
In Box Relay, we can check the progress of workflows in the [Tracking] function.
Currently, only the owner of the workflow, and Admins who are granted to access to workflows can see this [Tracking].However, the progress of workflows within the enterprise should be visible to other users as well.
(e.g. Users who have tasks assigned in the workflow, or Co-Owners of the folder where the workflow is triggered.)It would be useful if the owners could share their workflows to other users.
43 votes -
Please implement the search filter of "User who deleted" in the Trash.
Please implement the search filter of "User who deleted" in the Trash.
(This is not same as the filter of "Items I owned" or "Items I deleted".)
Currently we can use owner filtering when searching for content in the Trash.
For further convenience, we need the feature to use filtering even for users who have deleted content.21 votesWe will be providing api support for deleter_user_id and deleted_date in early 2023.
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