Rohit Jain
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An error occurred while saving the comment An error occurred while saving the comment Rohit Jain
commented
As per record policy once the a file is under retention or legal hold that file cannot be trashed, changed. At the end of the lifecycle the file either is completed deleted or it is send to National Archives or could be presented in the court of law. There is also an impact to organizational users where when accessing a record for reference or informational purposes they are assuming that it is what it was when the author applied retention to it but the way things work currently anyone can create new version of a record and since by default a preview always shows latest version this can lead to legal complications as the newer version was never under governance. We want users should not be able to do changes to a file once in retention. So a type of retention and legal hold policy that will allow us to restrict ability to make any changes to a file over and beyond the permission sets based on user roles.
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4 votesRohit Jain
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290 votesRohit Jain
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11 votes
This is an understandable request, but if fulfilled, would create a situation where users had no way of removing files from view.
An error occurred while saving the comment Rohit Jain
commented
If an file is under retention or legal hold, it must not go away from user's view. In the first place as per our understanding the functionality of trashing content in Box is not intended to remove a content from a user's view, the intention is always to trash the content.
Rohit Jain
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This is required in the context of Files/Folders under Retention or Legal Hold. We do not want users making any changes to these files for compliance purposes. Sometimes even folders if its created to maintain a final set of documents. Some government records just cannot be modified or moved or deleted until their end of life in the Records Life Cycle.