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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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109 results found

  1. Change the wording in the log in / Homepage

    Could the wording on the home page be changed to read "Employee of..." instead of "Part of ...."? We share Box with external users and the wording is confusing as they are part of the company but do not work for it.

    36 votes

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    researching  ·  7 comments  ·  Web App  ·  Admin →
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  2. AI Redaction

    Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.

    19 votes

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    researching  ·  4 comments  ·  Box AI  ·  Admin →
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  3. Don't make Box AI the default

    Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.

    11 votes

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    researching  ·  4 comments  ·  Box AI  ·  Admin →
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  4. Zones assigned on folder instead of user

    Hi Team,
    I have a customer who is interested in folder level zones assignment instead of folder owner. They are currently using the service accounts for each zones and sharing the content that way but customer ideally wants it to be folder based (ie. one user to have folders associated with different zones since their lawyers work with content across multiple regions).

    Is there perhaps something coming to the roadmap?

    2 votes

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  5. In Doc Gen

    In Doc Gen I would like to be able to conditionally display an item in a list of items based on evaluation of an item property value or values using the standard evaluation rules. For example,

    {{tablerow contact in case.contacts}}
    {{if contact.includeContact == "Yes"}}
    Dear {{contact.firstName}} {{contact.lastName}}
    {{endIf}}
    {{endtablerow}}

    5 votes

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    0 comments  ·  Box Doc Gen  ·  Admin →
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  6. Feature to Search Including Past Versions with Box AI

    Box AI for Document can only provide answers from the latest version of the stored content.
    For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.

    We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
    In that case, it…

    19 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  7. View suppression list

    I should be able to view emails on my suppression list. I appreciate the ability to remove addresses from it myself, but not being able to see which email addresses you are blocking creates situations wherein I do not know someone isn't getting mail until after they have missed at least one message.

    29 votes

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  8. Download Box Notes as PDF

    I would like the quickest and most efficient way to download all the box notes from all folders in our account onto PDF

    Box Support advised me to contact BoxPulse as this request is beyond their help and has been referred to the accounts team

    65 votes

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    researching  ·  5 comments  ·  Box Notes  ·  Admin →
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  9. Restrict Use of AI by External Collaborators

    Currently an external collaborator can run a query on collaborated content if both enterprises have AI enabled (plus a few other restrictions). Create a path, potentially via Shield, to disable the ability to query externally.

    9 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  10. Create JSON file from Form

    It would be very helpful to have the option to create a JSON file from the fields in a form to be used in a Doc Gen template. This would save us much time and frustration vs. manually creating the JSON.

    2 votes

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  11. Allow Box AI summaries to display by default when a file is opened or selected

    It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
    Currently, users must manually trigger the AI to see summaries.
    For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.

    4 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  12. Request for UI improvement of Box AI for Hubs

    Content: Currently, in Box AI for Hubs responses, sharing reference materials is displayed as a number, which requires a click each time and makes the display difficult to understand.
        We would like to request improvements to make it easier to access reference materials, such as by changing the subject line instead of the number.

    件名:Box AI for HubsのUI改善要望
    内容:現在Box AI for Hubsの回答で参考資料の共有は番号で表示される為、都度クリックが必要となり、表示がわかりにくいです。
       番号ではなく件名等へ変更する等、参考資料をわかりやすくアクセスできるよう機能改善要望をします。

    3 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  13. Create API's for Box Forms to automate field completion.

    Create API's for Box Forms so that customers can set them up to have certain fields auto populated. For example, if a user/student is logged into a system and needs to fill out a Form, they want to auto-populate the information that is available via SSO for example. So when user/student opened the form the Name, Email, Departement, etc fields could be auto -populated.

    1 vote

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  14. I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR…

    7 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  15. Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser

    Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

    We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
    Microsoft Office Coauthoring Basics] via a browser is also disabled.
    Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
    Errors in opening the file in the browser cause confusion for the user.
    Also, please add the following explanation to the Access Policy Settings…

    30 votes

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    researching  ·  1 comment  ·  Shield  ·  Admin →
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  16. BoxAI citations should go to that part of the document on click

    The inline citations are nice, but often they just show the information on hover. Then I often need to find keywords and search through the document for added context. I'd prefer that if you click on a citation, the document on the left actually scrolls to that part of the document.

    5 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  17. Allow further restrictions on who can view/submit a Box Form

    Right now Box Form submissions allow all (anonymous) or any logged in Box user to view/submit them. It would be useful to be able to further restrict these form links in manners similar to shared links. There are many times that a workflow driven by a form would be internal to a specific company and hence options like only users of xyz enterprise would be nice to minimize the risk of any data being shared externally from form questions and/or outside entities entering data into the form.

    1 vote

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  18. Adding metadata to files uploaded by Box Forms

    When uploading files/content to Box Forms, have the ability to add the metadata attributes captured on the form to the files. And for managed users in the Box account provide the option to add metadata to all files, selected files and/or selected metadata on selected files. Similar to file uploader in Crooze.

    3 votes

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  19. About the accuracy of Box AI for Hubs

    I'm trying out the beta version of Box AI for Hubs.
    I expected this feature to be able to combine information from multiple documents within Hubs to generate an answer.
    However, at the moment, even though there is relevant information in the documentation within Hubs, only general answers are returned, and no satisfactory answers have been obtained.
    As it is, it would be difficult to deploy it internally, so we would like to see further improvements in the accuracy of AI.
    Please note that all content is written in Japanese.

    23 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  20. Box AI for Hubs for External Users

    Currently, in order for an external user to use AI for a Hub they are invited into, the external user's EID must also have Enterprise Plus AND have enabled AI for Hubs.

    We would like an option to grant external users AI access if their EID doesn't have Enterprise Plus. Thank you!

    8 votes

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    researching  ·  1 comment  ·  Box AI  ·  Admin →
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