Prevent Users from navigating to other folders when using Salesforce
Currently the Box for Salesforce integration utilizes a simple embed widget, which allows a user to navigate out of the associated Box folder to other areas of their Box account, all while still in the same Salesforce case. This is a security and use concern for some customers as files can be accidentally uploaded to folders not related to the current case. From a UI perspective, simply taking away the file path buttons would get the job done.
3
votes
Adminmikephillips
(Admin, Box)
shared this idea
Delivered in Box for Salesforce v4.59. This setting can be found under Box Settings>Advanced Setup>Mapping and Folder Customization. https://support.box.com/hc/articles/33944755044115-Box-for-Salesforce-Release-Notes-v4-59
