Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

616 results found

  1. Authy 2 Factor Authentication.

    Include Vietnam in 2-FA or remove it from the list of countries in the menu when trying to add 2FA.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Accessibility concern

    I am a screen reader user and appreciate the option to turn on the Accessible Version of BOX. I do this frequently, as it greatly improves the usability of the site for me as a screen reader user. But if I'm already in a folder or looking at a document, when I click that link, it takes me out of the document I was in and back to my main list of files and folders. And often, it makes me sign in all over again. When the Accessible Version of Box link is activated, it would be much better if…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    In 2022 Box Web achieved substantial conformance with the Web Content Accessibility Guidelines (WCAG) version 2.0, level AA. Box web includes more features than a.box.com and has a more convenient experience for authenticating and previewing files.


    Going forward, Box will strive to provide a universal experience rather than a separate accessibility site. In 2023 a.box.com will be retired and all users will use Box Web (app.box.com). We recommend transitioning off of a.box.com as soon as possible.  


    We are continually working to improve the usability and accessibility of Box Web.  Any feedback on the usability or accessibility of Box Web is welcome.

  3. Log Access Policy Violations

    Box currently only logs successful actions. We would like to see when a user attempts to share content that is blocked by Shield Access policies. From a DLP and insider threat perspective this would be huge in determining what people are attempting to do, not just what they are successful at doing.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    delivered  ·  0 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Update the .NET SDK to support .NET Core 3.1

    The current .NET Core NuGet package is set to support .NET Standard 1.4, but this means that support for old libraries is required. For example, the SDK throws exceptions when getting an admin client due to incompatibilities with System.IdentityModel.JwtToken >= 5.4. These sort of problems are going to continue to happen as the framework progresses.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Incident report on Box status page

    We would like you to disclose the cause of incident and the issue handling as much as possible on the status page. Information about the incident is already posted on the status site but we want more details such as the cause and any changes made to prevent future issues.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Allow Metadata search for files uploaded via Box API

    Documents in BOX are not searchable based on Metadata when uploaded using BOX API

    Document uploaded into BOX via EPHESOFT using BOX API and 3 metadata elements are attached to the document. We can see the document in the BOX and the metadata elements are present in the Custom Metadata section in the BOX.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    There are two ways to find files in Box based on the metadata. The existing Search API provides a metadata filtering option and also indexes metadata content. The Metadata Query API provides SQL-like syntax for finding files based on specific metadata condtions. See https://developer.box.com/guides/metadata/queries/create/ and https://developer.box.com/guides/search/full-text-search/

    If there are unmet needs please add a comment!

  7. Date-based recurring workflow triggers

    Relay is great for workflows that occur because a human remembered to perform an action, but we run into issues if the human in question does not remember to start their part. For example, we have a workflow that starts with a staff member downloading a vendor invoice each month, auditing it, then uploading it to our accounting team. That starts a workflow where the accounting team reviews and approves for payment, then an auditor confirms the approval, and the payment is funded. Well, it all falls apart if the person who can download that invoice doesn't respond to a…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. In Webapp Search filtering - add multi-select for file type filtering or add an option to exclude folders

    During searches, returns can include both Files as well as Folders, which adds to the search return clutter. Customer would like a way to filter out all folders results.
    This could be done through adding multi-select to file types filter or adding a folders type exclusion.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Show list of collaborators on mobile devices

    When inviting a collaborator on a mobile device on a file, the list of users does not appear as it does when inviting collaborators on a folder.

    We would like to be able to see this same behavior on files on mobile since it works with folders on mobile and since it works for files on desktop.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Everyone! 

    This suggestion has been delivered and is now available under 'Share' -> 'Invite' as a list of collaborators. We hope you all enjoy working with shared files. 

    Thank you for helping make Box better!


    In case of any questions, feature requests or ideas please reach out to us. 

  10. Search and filter custodian lists in legal holds

    We'd like to be able to search and filter custodian list within the legal holds UX

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Governance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Allow Customers to Enable Auto-Roll in settings on Admin Console

    Allow Customers to Enable Auto-Roll in settings on Admin Console would reduce the unnecessary escalations to Box support team.
    If an administrator can enable and to see the settings, the admin/co-admin keep up on what options that they are using and enabled

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Please make it convenient to receive files from guest account. I want to contact the upload URL with one button, like a file request of D

    Please make it convenient to receive files from guest account.
    I want to contact the upload URL with one button, like a file request of Dropbox, and manage contacts.
    FURUNO ELECTRIC CO., LTD.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Show My Recent files in Box for Gmail by default

    Box for Gmail: Show recently accessed files and folders by default within Box for Gmail.

    Oftentimes I'm attaching a file I was recently working on, so it would be nice to not click through my entire folder structure to locate the file I want to send as a link. Gmail currently does this with Google Drive.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    When attaching files from Box to Gmail, users that have recently attached files can now see those files under Recents, and can additionally see Favorites.

  14. Add a search feature to Box for Gmail

    Our users have hundreds of folders and having to navigate over multiple pages is very time consuming.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Users without cell phones

    I am attempting to build a Box app. In the app configuration pages, when I try to generate a public private keypair, I am required to enable two factor authentication. I don't have a cell phone, so when I attempt to enable, a code is sent to my land line and summarily vaporizes. So I can't enable two factor, I can't generate public/private key pair - summarily inconvenienced (to be nice). I need to use JWT. OAuth is not an option. In summary, two factor without a cell phone???????? Developers missed a scenario. Time to fix it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Governance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Legal Hold Report Improvement: Owner field, etc.

    We want to define LH collections based on whether the user owns content or not. This isn't easily doable (without checking each file via script/additional API calls or manually).

    Further, we don't want to collect the same file twice, which is easy to do the way the report is done today.

    Users under LH with like collaborations show up as duplicate entries in the report.

    Fileid and fileversionid come out as:
    1.44546E+11

    Should be:
    144545587312

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Governance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allow MFA via phone call

    Users who cannot receive SMS messages to their mobile phones should have an alternative to secure their accounts.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    delivered  ·  0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Create Box folders associated with Slack channels

    Similar to the SFDC integration where Box folders can be tied to SFDC records

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base