■Request
I would like to set an account to be recognized as a registered account regardless of uppercase / lowercase letters of the email address.

■Background
When specifying a collaborator, if I specify a managed user whose email address contains uppercase letters, in lowercase letters only (or vice versa), the globe icon may be displayed (= displayed as an unmanaged user).

In the Collaborator list after the collaboration is completed, it is automatically corrected on the Box side, and the globe icon does not appear.
However, by displaying a globe mark when specifying a collaborator, it may cause confusion that the user who specifies a collaborator recognizes as an unmanaged user, so I would like to avoid it.

If I type in an email address character by character, the user will be suggested regardless of uppercase / lowercase letters, but I often use the method of copying and pasting an email address, so in that case, their Box account will not be suggested.

I would appreciate it if you could consider the above.