With the level of customizations and integrations available in Box, it becomes necessary to offer live internal support for our users from time to time. We would like to integrate our customer support solution, Intercom, into Box to help us quickly field questions and walk people through issues.

Allow for a flag on the Visualforce page - to limit the navigation to the specific folder of the asset linked.

Meaning if viewing Account "12345" and a box folder is created, then the lowest that can be navigated to is "account 12345" and any of it's subfolders..

Allow Google Drive "Shared drives" content to be copied directly to the integrated Box extension in Gsuite. Currently, this is only available from "My Drive". The work around is to copy "Shared drives" content to "My Drive" (which in itself is awkward, because only files, and not folders, can be copied directly in the cloud), and then copy content from "My Drive" to Box.

We use remarkable notepads. Would be great if it had a Box integration

Add mycase integration.

Mycase is a legal management platform. While it has an integration with Dropbox, it would be very helpful for practitioners and firms using Box, if there was a seamless integration.

When the files has shared in the direct chat, it will be uploaded in "Microsoft Teams Chat Files" folder on sender side, on the other hand, for the receiver side, files will be listed in the top directory, which leads to list bunch of files in the top directory.

It would be nice, if the new folder will be created for the each chat under "Microsoft Teams Chat Files" folder and add collaboration for the folder when the direct chat has started.

I was hoping that the integration with gmail could be as robust as it is with outlook. I really enjoyed the features of the outlook Box integration and now that I'm on gmail it's a huge step backwards.

My company's Slack has a 1-year retention policy and messages are to delete within 1 year. I would like to archive messages in Slack to Box (in any searchable form e.g. text, word, BoxNotes etc).

For your information, Evernote can do this
https://help.evernote.com/hc/en-us/articles/115013171368-How-to-use-Evernote-for-Slack

Enhanced Box notifications in Microsoft Teams

A new feature has been released for receiving Box notifications in Microsoft Teams, but it is limited to a few notifications such as Mentioned Comments.

It would be very useful to extend this feature to receive notifications in Microsoft Teams when uploads or downloads are made in folders you are collaborating on, or when tasks are assigned in Box Relay.

We would like to have enhancement for Teams v2 integration to store recording data of teams meeting into box.

Currently we can only able to select sharepoint or onedrive.

Within Salesforce, we have the ability to lock a record from being updated. So even though users may still have edit permissions to these records, they cannot make changes to the record while it is locked. This does not translate to box. Box content associated with that record can still be modified. I'd like to see an integration where when a record is locked, users with access to the box content can only view that content and not modify it.

Today, Box for Teams Integration does not support Private Channels.
https://support.box.com/hc/en-us/articles/360044673394-Box-for-Teams-FAQ

Many customers are using Private Channels and need full integration between Box and Microsoft Teams. We do want Microsoft and Box to work together to improve it.

We're having an issue with Microsoft Teams app on iPhone - Box files plug-in within More tab. It is very possible that this Box Files button in Teams is not designed to link to the specific channel Box folder we have chosen, and instead is designed to redirect us to the All Files page "https://account.box.com/folder/0". On Windows PC, Teams app opens the the specific channel Box folder we have chosen.

There should be option in box to export or share a file to other apps instead sharing link. It only provides link option to send file.

Workshare Compare is the legal industry standard program for marking one version of a document against a prior version. Microsoft Work includes similar functionality but most large law firms, many small law firms, and many corporate legal departments use Workshare Compare. Thank you.

Integrate Box Notes with RingCentral so that I can dial directly from Box Notes. This feature is already available in Google Docs, Google Sheets, etc.

I prefer Google Docs/Sheets over Box Notes because of this functionality.

Adding this functionality would be a huge value add.

For Gmail, I can only export Box files to Gmail from within the Gmail UI.

For Slack, same thing. I can only export Box files to Slack from within the Slack UI.

For Microsoft Teams, I can export Box files to Microsoft Teams from within the Microsoft Teams UI, but ALSO I can import files to Box from within Microsoft Teams.

I would like to do the same thing in Gmail and Slack. I want to IMPORT files to Box from within the Gmail and Slack UI.