With the level of customizations and integrations available in Box, it becomes necessary to offer live internal support for our users from time to time. We would like to integrate our customer support solution, Intercom, into Box to help us quickly field questions and walk people through issues.

@ mention comments, tags and notifications section in Microsoft Office apps, should also integrate with Box interface and notifications. Great achievement with co-authoring, however, it is highly inconvenient to have to comment on Box preview, and then open the file to work/edit. Ideally users need to be able to @ mention and tag other colleagues/users within the MS application, which should notify other users to take action on the required document. Otherwise it creates duplication of work/inefficiencies in the process.

We were wondering if we could partially turn on Box for Teams V2. Specifically, we want to turn off the option to create the "Box Files" tab but leave on the options to share Box content directly in groups chats or channel posts. The fact that it's set up as an all-or-nothing feature for now is holding us back from using it at all.

We would like for Box to be an AWS EventBridge partner:
https://aws.amazon.com/eventbridge/

Box would push events to the AWS EventBridge using the EventBridge partner API. EventBridge supports at-least once delivery, so Box events should be sent to EventBridge at-least once. With Box as an EventBridge partner, all Box customers would be able to natively integrate Box and EventBridge.

Change the ownership to Teams Owner by default who creates the team workspace in MS teams and instead of Box service account

Customers are interested to see what the ecosystem is like for their industry sector. Can we have views of our integrations for each of our main industry verticals? For example in M&E, our customers use 5th Kind. However, 5th Kind is not tagged for that sector.

Currently, there is no ability to move or delete a folder through Zapier. This functionality would greatly improve our ability to keep our folder structure organized and cut down on reliance on users to perform these actions.

It would be great if Box Sign was available in the Box Content tab for Box for Oracle NetSuite integration. That way documents in these folders can be easily sent for signatures as well.

Enable users to sign, send, and manage their agreements and contracts from Procore. Sign, view statuses, and track commitments, prime contracts, and change orders from inside the Procore web application.

miniOrange.com wishes to list themselves as IDP just like Okta and Azure.
We are listed on box platform: https://app.box.com/services/single_sign-on_by_miniorange/
Would like to know the process to do so.

Enable option for a pre-built integration with Addepar.

My wealth management customer sees Addepar as indispensable, and would greatly benefit from a Box integration, in order to leverage Box as the content layer for Addepar.

Addepar is their portfolio management system.

https://addepar.com/

Enable option to save content in Box and block content from saving Google Drive in Gmail.

This gets us a step closer to the vision of Box as the single place for all content.

Today, even though I have Box, employees can still save into Google Drive, which creates security, governance, privacy, and other risks.

Enable option to save all emails and email attachments into Box from Gmail and/or Outlook in a way that cannot be altered. This is important for WORM compliance.

https://blog.microfocus.com/worm-compliance-archiving-finra/

Enable option to automatically create, access, and upload content into a unique Box folder for each Slack channel.

Also, enable option for a link to that unique Box folder at the top of every Slack channel.

Today, we have 15,000+ customers and we want a Slack channel for each customer. We want each Slack channel to have a unique Box folder associated with it.

Today, we have to manually create each unique folder one-by-one, and thereafter pin each folder one-by-one in each Slack channel.

Box Sign: Integration with Gong

https://www.linkedin.com/posts/gong-io_the-ultimate-duo-the-gong-docusign-integration-activity-6887785912462299136-wzlL

Box does not have a native Workday integration today. This would be massively valuable and would lead to huge upside for Box.