Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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73 results found
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Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
25 votes -
Bulk grant and remove permissions to Box Hub.
When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
It would take too much time and effort to do all of this manually, one by one.[日本語訳]
BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。16 votes -
Box AI does not recognize text in image-based PDFs
Thank you for releasing Box AI for free.
I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.
When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.
If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate…
22 votes -
I would like the restrictions on Box AI to be lifted or reduced.
It's great that the Box AI query limit has been lifted.
Next, we would like to see the following three limits lifted or reduced.
・Limited to 1,000 characters per question
・Text content size limit is 1MB, with larger files only processing the first 1MB of text
・Non-English languages may produce lower quality resultsOf course, we would also like to see the accuracy of the AI improved. (Especially Bax AI for Hubs)
76 votes -
Increased file limit for Box AI for Hubs
Currently, Box AI for Hubs is limited to 10,000 files per hub and 1,000,000 files combined across all hubs in an tenant.
For use cases such as distributing hubs on a departmental basis, this number is low, so we would like the limit to be relaxed.Box AI for Hubsのファイル数制限を緩和してほしい
現在Box AI for Hubsを利用するには、1つのHubで10,000ファイル、テナント内すべてのHubで合計1,000,000ファイルまでが上限となっています。
部署単位でHubを配るといったユースケースでは、この数値では少ないため制限を緩和してほしい。43 votes -
Exclude Specific Content from Box AI
As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.
30 votes -
Feature to Search Including Past Versions with Box AI
Box AI for Document can only provide answers from the latest version of the stored content.
For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
In that case, it…15 votes -
We want to gain insights from images inserted in Notes using Box AI for Notes
Currently, Box AI for Notes cannot get answers from images that you paste into Box Notes.
It's great to have Box AI for Notes pull insights from both the text you write and the images you embed.Box AI for Notes でNotes内に挿入した画像からもインサイトを得たい
現在、Box AI for NotesではBox Notesに貼り付けた画像からは回答を得ることができません。
Box AI for Notesで、記載した文章と貼り付けた画像の両方からインサイトを取得できると便利です。12 votes -
Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed
Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.
I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!
4 votes -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
5 votes -
Let me turn off Box AI
I have no use for AI. I do not want Box AI in my workflow at all. But since Box AI was implemented, my default sidebar on the Box web view is Box AI. This is useless to me, and more annoyingly, it replaced Activity (a very useful sidebar) as the default, making my experience of Box less productive and more annoying. I encounter this many times per day and it is infuriating.
7 votes -
Extending the number of characters for AI execution to documents stored in Box
I want AI to scan the entire document in Box.
If I ask you to create a talk script for a document stored in Box, it will only scan 10,000 byte characters. At least, I hope that the target number of characters for AI to be executed on the document itself will be expanded.7 votes -
Allow Box AI summaries to display by default when a file is opened or selected
It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
Currently, users must manually trigger the AI to see summaries.
For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.3 votes -
Don't make Box AI the default
Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.
5 votes -
box ai for mp4 files
I record some zoom meetings with SnagIt which creates an mp4 file (which I save to Box). Can Box AI then read/summarize that recordings?
4 votes -
BoxAI includes the contents of the shared link in the answer
When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.
(in Japanese)
BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。11 votes -
Restrict Use of AI by External Collaborators
Currently an external collaborator can run a query on collaborated content if both enterprises have AI enabled (plus a few other restrictions). Create a path, potentially via Shield, to disable the ability to query externally.
4 votes -
BoxAI citations should go to that part of the document on click
The inline citations are nice, but often they just show the information on hover. Then I often need to find keywords and search through the document for added context. I'd prefer that if you click on a citation, the document on the left actually scrolls to that part of the document.
4 votes -
AI Redaction
Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.
4 votes -
I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.
Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.
I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
2. Unlock the blue/white Box Cloud image (see: "RC HR…3 votes
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